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Customer Ratings & Reviews

Your price for this item is $523.99
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The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 864 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 43" Class X85J 4K UHD Smart Google TV's picture quality as top-notch, making it great for gaming and action. They appreciate the easy setup and find the price reasonable. However, some customers are disappointed with the remote control and feel that the TV is a bit expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 864 reviews
  • Rated 5 out of 5 stars

    Bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony hands down makes some of the best chips when it comes to TV. Audio and Video blew me away compared to Samsung.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phil, We are glad to hear that. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our lake house. Sony always makes Hugh quality products that perform.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Squirrel, Thank you for taking the time to review the BRAVIA X85J 4K HDR LED TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very bright and crisp. The sound quality is not as good as I was expecting but overall I’m happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steph,

      Thank you for the feedback. We're glad you're happy with the picture quality of the television. If you want a more powerful sound, we recommend using a soundbar. You may also change the sound quality to your preferences under sound settings.

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony TV X85j

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is working great both as a computer monitor and as TV so I use it for both, awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Casper, We're very grateful for this positive feedback! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Best TV ever owned!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Just wow! This tv is amazing. I love every feature it cane with. A must buy for gamers and movie lovers alike.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Puertorocker20, Amazing! we're glad that you are loving the TV features. This smart, powerful, and beautiful TV is designed for all your favorite content. The BRAVIA X85J 4K HDR LED TV is powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    beautiful display tho

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this tv although i think i might have a dud because the sound randomly goes out for .5 secs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jesse,

      Thank you for the 5-star rating! We're glad to hear you love the display of the television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Customer service and TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV .. it is awesome once i received it ..had to exchange my delivery at norman location

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diana, We're glad that you love this BRAVIA X85J 4K HDR LED TV. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony. Jay Sony_US

  • Rated 4 out of 5 stars

    2nd to none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always bought Sony TV and this one is no different the best of the best. I've owned 6 Sony TVs and never would I buy a different brand highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rome, That's great to hear! We're glad that you are are enjoying your new TV. We also appreciate you for being one of Sony loyal customer. This smart, powerful, and beautiful TV is designed for all your favorite content. The BRAVIA X85J 4K HDR LED TV is powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin Sony_US

  • Rated 3 out of 5 stars

    Average TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh... after purchasing a Sony OLED TV, i decided to buy a Sony TV for the bedroom. Unfortunately, the smallest OLED in the market is a 48", which is to big for what i was looking for. So instead i opted for this X85J TV. Boy was i disappointed. The LED TVs are nowhere near the same quality as the OLED, and for the price i paid for this TV, i was expecting more. Get a Samsung, which are cheaper.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Merc3869,

      We're sorry to hear that you're having a picture quality issue with this TV. We apologize for the inconvenience. With an Object-based HDR remaster, the color in individual objects on-screen is analyzed and the contrast adjusted, unlike most TVs where contrast is only adjusted along one black-to-white contrast curve. Because objects are remastered individually, this TV can reproduce greater depth, textures, and more realistic pictures.

      In any case that you need our assistance, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the :

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Rated 3 out of 5 stars

    Poor view from angle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV with one exception. When viewing from an angle, the picture washes out. The greater the angle, the worse the picture becomes. I have an older LG that this TV was purchased to replace and that LG has no degradation of the picture quality when viewed at an angle. At the price of this TV I expected more. Wish I had bought an LG and saved a good bit of money as well.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angle,

      We're sorry to hear that you're having issue with the viewing angle of this TV. The best viewing distance depends on the size and the display resolution of the TV. The recommended distance for comfortable viewing depends on the video or program you are watching, the viewing environment, and the physical conditions of the person watching it. When watching the TV from a suitable distance, we recommend looking away from the TV now and then or try watching it at a different viewing angle. You may refer to the link below for our recommended viewing distance when watching TV:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85j/articles/00008601



      Some of these issues can also be fixed by configuring various settings related to the TV display such as Brightness, Color, Hue, etc. for picture quality to improve your overall viewing experience. Please refer to the link below for more details:

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html?hl=picture+quality

      If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X85J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Rated 5 out of 5 stars

    There isn't any

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV....Works very well, as it should. Service and installation was very commendable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi none, That's great! We're glad to hear that! Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for sharing this review! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony......not much else to say. It's great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV shows great and the speed is fine for my sons video gaming as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, That's great! We're glad to hear that! Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 4 out of 5 stars

    Dark spots on 4 corners

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really tried hard to love this TV due to spec... but dark spots at corners(bleed) was too much noticeable especially during white scene

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a quality product and with all the updated tech.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonywatcher, Wow! We're glad that you appreciate the sound quality of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for sharing this review! Jay Sony_US

  • Rated 4 out of 5 stars

    Very Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is an amazing hybrid for gaming and entertainment. Loving the 120hz output on my PS5. Speakers were surprisingly nice as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Devo,

      Great! We're thrilled that you are enjoying the sound and picture quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Happy purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant surprise. Lived up to all the ads and provided a surprisingly strong speaker performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, We're glad that you are happy with your purchase! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony 43"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sony tv for my child’s bedroom. My house is a Sony house. Love my Sony tvs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nyjah1, That's very generous of you! Thank you for the kind words and review of our X85J 4K HDR Google TV. We're happy to hear you love the excellent picture quality and impressive performance of our Sony TVs. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. We really appreciate you being a loyal customer and helping to share the word about us. Thank you for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great for the 23 days I had it than it would power on but definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yung, Awesome! We're very grateful for this positive feedback! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. Thank you for the recommendation! Jay Sony_US

  • Cons mentioned:
    Glare

    Rated 2 out of 5 stars

    Terrible glare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this tv back. The main reason I did it was the bad glare I can see myself watching TV it really bother me. I was using this in my bedroom and it sits opposite of the window. It works great in the dark. But for the price it's a hard no fir me. My Vizio from last year worked even better on glare

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Javyy,

      We regret to hear that you're having an issue with the TV. We apologize for the inconvenience. Unfortunately, the X85J does not have an anti-glare feature. However, this TV supports Light Sensor. On conventional TVs, brightness stays the same regardless of the light in a room, resulting in pictures that are too dark or bright. This TV includes a light sensor that optimizes picture brightness to room conditions, boosting brightness in light rooms and reducing it to dark ones so you get the perfect view. Our unique ambient optimization technology with a light sensor automatically adjusts pictures and sound to your environment.

      If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X85J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Rated 5 out of 5 stars

    Buying a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of buying the tv and having it installed was easy! The geek who set up the tv was helpful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tvbuyer, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

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