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Customer Ratings & Reviews

Your price for this item is $523.99
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The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 864 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 43" Class X85J 4K UHD Smart Google TV's picture quality as top-notch, making it great for gaming and action. They appreciate the easy setup and find the price reasonable. However, some customers are disappointed with the remote control and feel that the TV is a bit expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 864 reviews
  • Pros mentioned:
    Hdmi, Picture quality
    Cons mentioned:
    Input lag

    Rated 4 out of 5 stars

    Great picture bad FPS blur

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but not for competitive gaming, bought this tv to go with my Xbox series x since it’s the smallest hdmi 2.1 120hz tv on the market, it has a great picture quality but when playing a competitive FPS game there is just too much blur, you can fix it a little bit in the settings but enabling some of the features causes a lot of input lag, I ended up returning and going with a monitor

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NEXGIN, Thank you for taking the time to review the BRAVIA X85J 4K HDR LED TV. You will need to set the TV HDMI® Signal format to Enhanced format for your source device to recognize the 4K 120Hz capability of the TV. Make sure your device is connected to the HDMI 3 or HDMI 4 input on the TV using the supplied Certified Premium HDMI cable. 1. Select Settings → Watching TV → External inputs → HDMI signal format.
      2. Select the input the device is connected to (either HDMI 3 or HDMI 4), and then change the setting to Enhanced format.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
      Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Rendition of video and pics are excellent. I use a Sony stereo to enhance the sound. Remote control integration works well across the Sony components.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Crystal clear hd picture Sound id great Very slim design fit well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV - no regrets!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this TV everyday for gaming and watching movies. I love it! It allows me to play 120 FPS on my Fortnite game using my Xbox series x. Huge plus!! Colors are awesome, no regrets!!

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi, Picture quality

    Rated 5 out of 5 stars

    This set officially ended my boycott of Sony tvs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been Samsung tv fan for over 10 years due to the price and quality in comparison with Sony. When my ps5 arrived I had to upgrade tvs as my 2011 Samsung was obsolete with the newest and future features. I went with a Samsung q60 to realize it had no hdmi 2.1 . I caught the Sony x85j which was the smallest size I found and included the 2.1 and continued firmware to further meet the ps5 and its full capability. I caught it on sale and it ended up identically priced with the Samsung, but without tweaking setting, I immediately saw the difference between the sets. I’m sure the higher end Samsung still would suit my taste but this Sony as my bedroom gaming tv has been an unexpected boon after seeing what the similarly priced and sized Samsung was capable of.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JinSakai, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value if found on sale

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for over a year as a PC gaming monitor and for my ps5. It is now set up for my wife who for the first time ever actually noticed a difference in picture quality when I hooked it up for her

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi, Refresh rate

    Rated 5 out of 5 stars

    Very good, if not the best value in its class

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a dual purpose display. First and foremost as a computer monitor. Which it works great for. Enabling the Variable Refresh Rate was hidden in the menus and required an update of the software. Secondly as TV for viewing DVD's, mostly Blu-ray and UHD Blu-ray movies. It works great for both purposes. There are 4 HDMI ports. 1 and 2 are HDMI 2.0 (up to 4K @ 60Hz) 3 is HDMI 2.1 w/ eARC (4K @ 120Hz with return audio) and 4 is 4K @ 120Hz. Keep in mind that higher end HDMI cables are required for 4K@ 120Hz. I am totally satisfied with this TV. I had considered Computer monitors of this approximate size and resolution/refresh rate. However those all cost more money and were not as flexible in their usage.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mallandyrr, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Quality delivered AGAIN

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture for price point! Ignore any bad reviews you might’ve seen prior to reading this. Whoever wrote bad reviews of this TV probably bought the cheaper model. This is an excellent TV from Sony! Especially with 120h refresh rate. Movies, sports & gaming= great! Well worth the extra cash for faster performing LCD panels and the X1 processor found in premium models from Sony. Sony delivers images that are crisp, sharp & life like. Not fake or cartoonish similar to those found in Samsung displays and any other cheap brand. Excellent job Sony again! We’ll worth extra $$$ for build/performance quality. Thanks! Matt

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi matte, That's great! We're glad to hear that! We're very grateful for this positive feedback. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Quality Shines Through

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality especially for sports with no lag time in fast paced games like hockey. Easy to use menu for selection of apps an other features. Casting to the TV is fast from my IPhone. Great value for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect for Anything, Xbox Series X... YES!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Xbox Series X (most notably Warzone, Rocket League). NOW that I know what to do in order to get 4k @ 120hz, I am going to share for everyone... On TV, navigate to where you can edit the HDMI format... for Xbox Series X, DO NOT select "Enhanced Format (Dolby Vision)", just "Enhanced Format". Go back to Xbox Display Settings, Change to 4k, change to 120hz and BOOM, all set. Make sure to go to other settings and allow HDR, etc. Took me forever to figure this out. Now that I know, easy 5 stars. Clarity, color, speed, detail, absolutely amazing. Enjoy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SLICCKRICC, Thank you for the 5-star rating! We're very happy to hear you're enjoying the 4K 120 Hz feature for a truly smooth gaming experience. And good to know you figure out how to set the video format to Enhanced Format to enjoy the 4K 120 Hz feature. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. The X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a picture that is smooth and clear, full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice TV. The 43" size is perfect for a small apartment. It was so easy to set up, you just have to turn it on and the onscreen menu walks you through it step by step. The picture is so clean and clear especially sports and movies. The sound for a small room is good, no need for a sound bar. I would have no problem recommending this TV to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nala, Wow! We're glad to hear that everything is perfect! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for the recommendation! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony is the best brand!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved Sony products. They’ve always been dependable. My last Sony TV lasted more than 20 years which finally broke down and made me purchase this new TV. I was looking for something that would fit the tv stand I had for my bedroom. This one was perfect. Very easy to set up and user friendly. And the picture is very clear and colorful. I particularly wanted a Sony brand since it’s proven to last for so many years with no problems. A great investment purchase with great quality. Sony sometimes may costs more compared to other brands, but it’s well worth it in the long run,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LEIZELMG, We really appreciate you being our loyal customer and helping to share the word about our product! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Hdmi, Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great for PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV - got it for my PS5. I couldn’t go bigger than 43 inches and this was the only option with hdmi 2.1 and 120hz. Very happy with the purchase. The picture is outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Iank, Wow! We're glad to hear that you are happy with your purchase! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for sharing this feedback! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for us. Picture is clear and very detailed. Works with DVR and streams wonderfully. Hearing aid accessories are easily hooked up to this tv for hard of hearing person in home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    faith restored

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't bought a Sony TV since my ancient Sony 60" WEGA SXRD. An experience that lost me as a customer. This will replace a bedroom TV, It has excellent picture worthy of the Sony name. I used to sell Sony as a brand years ago, It was my GoTo as a brand because of quality and reputation. I believe that this television will restore my faith in Sony, its ease in setup and installation along with the intuitive menus made it simple to set up without a owners manual. BTW did I mention that the picture quality is stellar?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrForbin, You've made a right choice! We're glad that you like the picture quality and ease of setup and installation. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for gaming on a budget has 4k 120Hz and VRR

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great smaller tv.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tv. The picture is amazing. Sound is pretty good and combined with surround sound stereo it’s fantastic. Remote is huge which I don’t love but works well. The operating system is really easy to use and the voice control is pretty good. I tried Samsung first but the on air tv looked bad, this tv does a great job of upscaling broadcast shows. I had a Phillips 720p tv before so this is a huge jump in quality. No annoying ads. So yes it’s expensive but for a 43 inch tv this is about as good as it gets. Oled doesn’t get this small so I think this is the best for a 43 inch today.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Orffman, We're glad to hear that you like the picture and sound of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv. It is clear and sharp. The TV from Best Buy was on sale and it was a great sale. The quality is superior to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent TV and easy to set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks spectacular. The settings guide is great. It automatically sets the sound settings to the acoustics of your room. You just go to settings and hold your remote towards the TV for about 5 seconds. My Xbox series s looks great on it. The sound is great. It's fast and very simple to use. It's great for a novice or someone looking for a little more from their TV. Highly recommend for anyone wanting to upgrade to a high frame rate and 4k HDR.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zachary, Wow! We're very grateful for this positive feedback! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new Sony for bedroom viewing and very pleased with simple set up and picture quality. Great price on great TV!

    I would recommend this to a friend
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