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  • Front. Sony - 43" Class X85J 4K UHD Smart Google TV - Black.
  • Left. Sony - 43" Class X85J 4K UHD Smart Google TV - Black.
  • Back. Sony - 43" Class X85J 4K UHD Smart Google TV - Black.
  • Alt View 1. Sony - 43" Class X85J 4K UHD Smart Google TV - Black.
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  • Alt View 3. Sony - 43" Class X85J 4K UHD Smart Google TV - Black.
  • Alt View 11. Sony - 43" Class X85J 4K UHD Smart Google TV - Black.
  • Alt View 12. Sony - 43" Class X85J 4K UHD Smart Google TV - Black.
  • Alt View 13. Sony - 43" Class X85J 4K UHD Smart Google TV - Black.
  • Alt View 20. Sony - 43" Class X85J 4K UHD Smart Google TV - Black.
  • Sony - X85J Series Overview video 1 minutes 16 seconds
  • Sony - Google TV Beyond Overview video 0 minutes 30 seconds
  • Sony - Motionflow XR Overview video 0 minutes 39 seconds
  • Safely Unbox Your Sony TV video 2 minutes 25 seconds

Sony - 43" Class X85J 4K UHD Smart Google TV

Model:
KD43X85J
SKU:
6459483
Your price for this item is $523.99
Clearance
The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 864 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 43" Class X85J 4K UHD Smart Google TV's picture quality as top-notch, making it great for gaming and action. They appreciate the easy setup and find the price reasonable. However, some customers are disappointed with the remote control and feel that the TV is a bit expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 864 reviews

  • Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Great quality especially if they add VRR

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AcesaSpades, Thank you for the inquiry. The X85J supports features specified in HDMI 2.1 such as the 4K120, eARC/ARC, ALLM, and VRR(VRR will be available via a future firmware update). Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Fuzzy Face

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as clear a picture of people's faces as I had expected.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Techstudent, Thank you for taking the time to review the BRAVIA X85J 4K HDR LED TV. With an even clearer 4K signal, everything you watch is closer to 4K resolution, full of lifelike color and contrast. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Jay Sony_US

  • Sony 43” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent. Usually have to wait and press the remote again to start

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyTV, We're glad that you like the TV quality. We're sorry if you have to wait and press the remote again to start. You may find the link below helpful that may fix this concern: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85j/articles/00223363

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Erin Sony_US

  • Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding delivery and installation by Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Court, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay Sony_US

  • TV Install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was done professionally and in a timely manner!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi happyclient, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Inconsistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV overall isn't that bad, biggest complaint comes with not being able to adjust picture with the XBOX Series X when you have it set for Game Mode while running the 4K with 120 FPS. Also, for whatever reason the inputs switch while in the middle of a game multiple times. For this reason I will be returning it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maverick,

      We're sorry to hear about this issue. You will need to set the TV HDMI® Signal format to Enhanced format for your source device to recognize the 4K 120Hz capability of the TV. Make sure your device is connected to the HDMI 3 or HDMI 4 input on the TV using the supplied Certified Premium HDMI cable. 1. Select Settings → Watching TV → External inputs → HDMI signal format. 2. Select the input the device is connected to (either HDMI 3 or HDMI 4), and then change the setting to Enhanced format.

      If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X85J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like my older LG smart tv picture quality is better. You will need a sound bar with this tv. I'm able to use my LG without the sound bar. I ended up putting this new TV in my daughter's room and getting my LG back from her room. Everything works decent but I was expecting better I guess.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MoneySpender,
      Thank you for sharing your experience with us. We're sorry to hear we were not able to meet your full expectations with the picture and sound quality of the X85J TV. The actual display and TV sound may vary on the connected device and content you are watching. However, you may configure various settings related to the TV display such as color and brightness for picture quality, or screen size and TV’s sound such as sound quality and sound mode. You may find these links helpful on changing the picture and sound quality to your preferences and how to enjoy high quality picture with your 4K TV:

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09.html
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85j/articles/00263533
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85j/articles/00245141

      Should you need further assistance, please email the below information to [email protected].
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris Sony_US

  • Sony 43" X85J TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An open box item that works great. I watch mainly sports and business news.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paul, Thank you for taking the time to review the BRAVIA X85J 4K HDR LED TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay Sony_US

  • 55" SONY TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the delivery TV and of course the installer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EvelynBudde, We're glad that you are happy with this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. Thanks for sharing this review! Jay Sony_US

  • sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv a little pricey set up a little confusing sound adequate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aroldk,

      Thanks for purchasing our 43" X85J 4K HDR Google TV. We're happy that you like the overall features and performance of the TV. Instructions for the Initial setup procedure are displayed on the TV screen. During the Initial setup, you can connect to the internet, add Google accounts to use Google TV apps, and perform tuning to receive TV broadcasts. Use the directional arrows on the remote control to highlight the desired item, and then press the (ENTER) button to select it. We do have a video tutorial on how to set up your Sony TV with Google TV for the first time here: https://youtu.be/jtBnNhxg2XM

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. You can also configure various settings related to the TV’s sound such as sound quality and sound mode. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Impossible to hear dialogue!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with this TV that I just purchased. The picture is very good, but I have never experienced any TV with sound quality as horrible as this one. You can turn the sound up to a ridiculously high volume, and still not understand dialogue. I give the review a one star because although the picture is great, basically the TV is useless when you cannot hear dialogue.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBDW,

      Thank you for choosing and purchasing our X85J Ultra HD Smart TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. The sound quality of the television will depend on the source that you're playing.

      To resolve your issue, go to sound settings select [Sound mode] settings then select dialog. This setting is suitable for spoken dialog.

      Reference: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_04.html

      If you need further assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X85J

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Hello 120 hrtz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no regrets Sony is top of the line in the tv market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nerosagi, We're very grateful for this positive feedback! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for sharing this review! Jay Sony_US

  • 43 Smaller Than Expected But Still a Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little smaller than expected but overall a great tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bama, we're glad you like your purchase. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. Thank you for choosing SONY. ~Earl Sony_US

  • 120hz only with 1080hd

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good. But one of the main reasons that I was looking for - 120hz 4k. And this tv says that it can do it! But nope - 120hz works only with 1080! But why would u use 1080, on 4k…. Looks like a scam for me. Extra 200$ or some for useless feature:(

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anton,

      We apologize for the inconvenience. The KD43X85J supports HDMI 2.1 such as 4K120, eARC/ARC, VRR, and ALLM. To set the TV HDMI® Signal format to Enhanced format for your source device to recognize the 4K 120Hz capability of the TV. Make sure your device is connected to the HDMI 3 or HDMI 4 input on the TV using the supplied Certified Premium HDMI cable.

      1. Select Settings → Watching TV → External inputs → HDMI signal format.
      2. Select the input the device is connected to (either HDMI 3 or HDMI 4), and then change the setting to Enhanced format.

      If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X85J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okokokokokokokokokokokokomokokokokokokokokokokokok

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lovemysony,

      Thank you for the review. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • A little bit too expensive but worth it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is a bit expensive but if you’re a gamer it’s perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BR58011, We value your feedback regarding the price of this TV. But it is worth it to purchase! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, it does not support the Directv Stream App

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JCme, We apologize for the inconvenience. The DirecTV Stream App is not available from the Google Play Store on this TV. However, you can connect the DirecTV box to any of the HDMI Inputs(HDMI ports 1/2/3/4) of the KD43X85J. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay Sony_US

  • an okay tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was an okay TV from Sony. However, when standing close to the TV, you will see pixel on the screen panels. the overall picture quality is just okay, not outstanding. i would not recommend this for console gaming or dolby vision/atmos movies streaming.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bose,

      We're sorry to hear about your issue with the TV. While the X85J supports 4K 120Hz and Dolby Vision, the TV does not support Dolby Vision at 120Hz at this time. The X85J has features specified in HDMI 2.1 like the 4K 120Hz, eARC/ARC, ALLM, and VRR(vis a future update). To set the TV HDMI® Signal format to Enhanced format for your source device to recognize the 4K 120Hz capability of the TV, make sure your device is connected to the HDMI 3 or HDMI 4 input on the TV using the supplied Certified Premium HDMI cable.

      1. Select Settings → Watching TV → External inputs → HDMI signal format.

      2. Select the input the device is connected to (either HDMI 3 or HDMI 4), and then change the setting to Enhanced format.

      If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X85J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Crappy Bluetooth connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect but the Bluetooth connection

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bluetooth, Thank you for taking the time to review the BRAVIA X85J 4K HDR LED TV. You can pair some wireless headphones, speakers, or soundbars to the TV through a Bluetooth® connection, however, the devices must be compatible. Only for Bluetooth A2DP-supported models that can use Bluetooth audio devices such as headphones, speakers or soundbars. For more details please check the compatible model list from this link:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85j/articles/00159290
      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay Sony_US

  • Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my tv today. Paid for open box Excellent which says includes original part's /accessories. Yet I got no remote or power cord. I shouldn't have to pay extra for these items. Disappointed. I got the 43 inch model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick,

      We're sorry to hear about your concern. We apologize for the inconvenience. In any case that you need our assistance, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X85J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

Page 41, Showing 801-820 of 864 reviews
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