Customer Ratings & Reviews
- Model:
- KD43X85J
- SKU:
- 6459483
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 43" Class X85J 4K UHD Smart Google TV's picture quality as top-notch, making it great for gaming and action. They appreciate the easy setup and find the price reasonable. However, some customers are disappointed with the remote control and feel that the TV is a bit expensive.
This summary was generated by AI based on customer reviews.
No 4k@120 on the 43 inch playing pc games
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole reason why i bought this was because of the 4k @120hz and no matter what i tried it didn't work, so when i returned it to best buy the guy tells me this model doesn't do 4@120 im like what????? Thanks alot $1000 and no 4k@120 on pc games come on now!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Stevo,
Thank you for choosing and purchasing Sony X85J Bravia LED Ultra HD TV.
We regret to hear that you had an issue with the new Sony X85J Bravia TV and it had to be returned. The X85J Bravia TV supports 4K120 by using either the HDMI 3 or HDMI 4 port of the TV. Check the specifications for more details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85j/specifications#rfn-3.
Should you need further assistance, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X85J:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
Not for Xbox series x/s /PS5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you just want TV then, this is okay. But, if you want to play either PS5 or Xbox series X/S Games with 4K UHD, with 120hz, it will not work. 120hz will only work if your Xbox/PS5 has a 1080p/1440p/720p resolution. 4K is only for 60hz as a default.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EzzeKillz,
We're sorry to hear about your issue with the TV. The X85J supports the features specified in HDMI 2.1 standard like 4K120, eARC/ARC, ALLM, and VRR(VRR will be available via a future firmware update). To support a 4K 120Hz signal from another device, you will need to set the TV HDMI Signal Format to an Enhanced format for your source device to recognize the 4K 120Hz capability of the TV. Make sure your device is connected to the HDMI 3 or HDMI 4 input on the TV using the supplied Certified Premium HDMI cable.
Select Settings → Watching TV → External inputs → HDMI signal format.
Select the input the device is connected to (either HDMI 3 or HDMI 4), and then change the setting to Enhanced format.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X85J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
No Support for 4k 120 HDR on PC...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge caveat to those looking to use this for PC gaming. This TV does NOT support 4k 120 HDR for PC. It will display properly for Xbox Series X and PS5, as other reviews have stated. Big disappointment with this television and the next comparable TV is 48" OLEDs. Cue the auto response asking if I used the proper cables/HDMI ports and enhanced the input through the settings, I did. TLDR: Avoid buying if you're looking to use the X85J for a PC. It will not display 4k 120hz HDR
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Beach1989,
We regret to hear that you're having issue with the TV. All HDMI Inputs of the X85J supports/compatible with HDR. This TV supports the features specified in HDMI 2.1 standard like 4K120, eARC/ARC, ALLM, and VRR(VRR will be available via a future firmware update). You will need to set the TV HDMI® signal format to Enhanced format for your source device to recognize the 4K 120Hz capability of the TV. Make sure your device is connected to the HDMI 3 or HDMI 4 input on the TV using the supplied Certified Premium HDMI cable.
1. Select Settings → Watching TV → External inputs → HDMI signal format.
2. Select the input the device is connected to (either HDMI 3 or HDMI 4), and then change the setting to Enhanced format.
The picture may be blurry and may not be displayed correctly depending on your connection status. In this case, change the computer’s settings and select a different input signal in “Supported computer input signals”. Also, it is recommended that you download the latest driver and software version of your computer. For more information, please visit your graphics card or computer manufacturer's website.
For more details, refer to the BRAVIA TV Connection Guide: https://www.sony.com/electronics/support/articles/00231986
In any case that you need our assitance, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X85J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Refresh rate
Do not buy as a monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to serve as a 4K computer monitor with 120Hz refresh rate. Even after applying the settings correctly (the instructions that Sony's customer support spams here in response to every person to turn on enhanced format) I got 4K 120Hz to work, however the image quality is absolute garbage. So you can either use it as a decent 60Hz 4K monitor (in which case - just buy a cheaper monitor, don't waste money on 120Hz) or a really terrible 120Hz monitor (in which case what's the point?)
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi X85J,
We regret to hear that you're having an issue with the TV. To help assure the highest quality for your HD experience, use Ultra High-Speed HDMI (High-Definition Multimedia Interface) cables. You will need to set the TV HDMI® Signal format to Enhanced format for your source device to recognize the 4K 120Hz capability of the TV.
Select Settings → Watching TV → External inputs → HDMI signal format.
Select the input the device is connected to (either HDMI 3 or HDMI 4), and then change the setting to Enhanced format.
Make sure your device is connected to the HDMI 3 or HDMI 4 input on the TV using the supplied Certified Premium HDMI cable.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X85J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Not good for a monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must have gotten a defective unit, since when I turned on VRR the screen looked like it was split in half and the right side looked filled with artifacts. I came from a 4k lg ips tv, and the color was much better on it. Also text was much better looking. After adjusting a bit in the nvidia control panel I fixed the text, but it still didn't look as good as my LG. If your using this for just a game console and yours isn't broken like mine was it's fine, but if you're going to use it as a monitor get a IPS screen.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GrumpyWolf,
We regret to hear that you're having issue with the TV. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
This TV works with the gaming console, you will need to set the TV HDMI® Signal format to Enhanced format for your source device to recognize the 4K 120Hz capability of the TV. Make sure your device is connected to the HDMI 3 or HDMI 4 input on the TV using the supplied Certified Premium HDMI cable.
Select Settings → Watching TV → External inputs → HDMI signal format.
Select the input the device is connected to (either HDMI 3 or HDMI 4), and then change the setting to Enhanced format.
In any case that you need our assistance, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X85J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Sony quality is no more.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using this tv for five months I started get black lines in the lower left corner of the screen. I had Geek Squad come out to look at it since I bought the extended warranty. It's still under factory warranty with Sony. Sony will not do anything for me. Do not buy any Sony 43 inch televisions. This is my second one in less than two years. I have to wait until it gets worse and when the factory warranty has expired to get a new one. Sony's quality has also expired. Again, do not buy a Sony television.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CheapSpeaker,
We're sorry to hear about the issue with the TV. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. The brand-new TV comes with one-year manufacturer's limited warranty. Please follow the troubleshooting steps from this link to isolate this issue.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85j/articles/00032635
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X85J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Missing functions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The x85j 43" says it comes with Dolby vision and runs at 120hz but it doesn't, so I was very disappointed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi bondwago85,
We do apologize for the inconvenience. The television is Dolby vision and 120hz capable, so the source that you're playing must support it. If the source doesn't support it, it will not output to the television. For us to better assist you, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Three months later and I am already having problem
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Three months later and I am already having problems. There are times when I turn on the TV and the LED indicates that the TV is on, but no picture is shown. The screen doesnt turn on either. Then I cant turn off the TV. It stays frozen. It is disappointing that an expensive product is already suffering. Not to mention that this expensive product still does not have VRR. I am disappointed in Sony.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ilovetoplaygames,
We regret to hear that you're having issue with this TV. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. In this case, please follow the troubleshooting steps from the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85j/articles/00200862
VRR will be coming via a future firmware update. Please check your TV model at our Sony eSupport website for product updates and announcements.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X85J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Sony X85J 43”
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable! Bestbuy needs to have better workers when someone returns an item. This TV was grabbed from where new tv’s were put. When I opened it, it had smudges and fingerprints all over the screen. This TV was sold as NEW” when it was a return and suppose to be labeled as an open box! Now I have to go back to the store and return it. This review is based on it being an open box when labeled as NEW, not qaulity
I would recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv when it wants to work. The TV dose not wake up properly and shows no HDMI signal. I tried different HDMI cables and speeds, different inputs. Different setting, firmware up date. Some times it takes 20 minuets of unplugging, replugging, switching inputs, messing with setting, rebooting the tv, before i can get a picture. Some times it flashes the picture over and over. I will be returning this junk before I get stuck with it, and probable looking at a different vendor.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Techguy101,
We regret to hear that you're having issue with this TV. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. In this case, please follow the instructions from the link below to isolate and resolve the issue.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85j/articles/00231275
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X85J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Intermittent sound!!!!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Intermittent sound issues. A few months back the sound started cutting out and making a crackling noise. Thought it might be the sound bar system. Not it as it continues when the TV speakers are selected. Then thought it might be the feed from the service. Switched back and forth also changed boxes. Now I’m past the return period but will communicate with Sony for Warranty replacement.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mptester,
We're sorry to hear about what happened to the TV. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. In this case, you can isolate and diagnose the issue by following the troubleshooting steps from this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85j/articles/00200862.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X85J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is fine. I feel like it just serves the purpose. The picture and sound is fine. I don’t like the control it gives me . When selecting your input for which part of the tv you want to watch in is confusing. The selection kind of jumps around. When the remote lays close to the tv it does things on its own. The size was a little smaller looking then the previous tv of the same size .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Fancy1pants,
We regret to hear that you're having issue with the TV. We apologize for the inconvenience. To use devices (such as a Blu-ray/DVD player or USB flash drive) connected to the TV, or to watch TV after such use, you will need to switch the input. If you edit the items and add apps, you will be able to switch to those apps in the input selection screen. Refer to this link for more details: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03_05.html
We recommend to reset the remote control to avoid any issues. Press each button on the remote control twice to make sure none of the buttons are jammed. To Reset the remote control, please follow the instruction from this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85j/articles/00030297?model=KD-43X85J&category=televisions-projectors-lcd-tvs-android-
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X85J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
You get what you pay for
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took this on back, difficult set up and poor sound. So I decided to pay more for something better.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GiantCJD, We regret to hear you had sound quality-related issues and difficulty setting up this TV. This is usually not the case for our TVs nor the experience we want you to have.
For the X85J, you can configure various settings related to the TV’s sound such as sound quality and sound mode to ensure optimal listening experience.
For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I hope you consider our Sony products in the future. Thank you for sharing your feedback.
Regards,
Sam
Avoid This Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS TV! I have it connected to a PS5 and an Xbox Series X, and at least once every other day, I experience an issue where sound stops coming through the tv. The only way to fix the issue is to either unplug the tv and plug it back in, or restart the tv in the settings. I have only had the tv for a month, and the problem is happening more and more as time goes on. Save your money.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi alanji89,
We regret to hear about the issue with this TV. What are the audio devices connected to the TV? Please make sure to set the TV HDMI® Signal format to Enhanced format for your source device to recognize the 4K 120Hz capability of the TV. Make sure your device is connected to the HDMI 3 or HDMI 4 input on the TV using the supplied Certified Premium HDMI cable.
Select Settings → Watching TV → External inputs → HDMI signal format.
Select the input the device is connected to (either HDMI 3 or HDMI 4), and then change the setting to Enhanced format.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X85J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
tv review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure yet the voice is out of sync with the person speaking need help
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi zach,
We're sorry to hear about the issue with this TV. We apologize for the inconvenience. You can isolate this issue by following the troubleshooting steps from this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85j/articles/00159487
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X85J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Hdmi, Picture quality, Refresh rate
Sony Bravia X85J TV is amazing.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a verified customer who purchased the Sony Bravia X85J 50-inch model a month ago on Black Friday and I have to say it's my first time gaming in 4K HDR 10 I am seriously blown away how clear every game looks. I can see why 4K gaming is actually better than 1080p and 1440p. It was about time I upgraded from 1080p to 2160p and the difference in resolution is huge I am never going back to 1080p ever again Especially The Bravia X85J recently received variable refresh rate support and now every game I tested on Xbox One X is buttery smooth And soon my PS5 will also receive VRR Once that day happens I'm going to have the best time of my life No more stutter and no more screen tear i truly recommend the Sony Bravia X85J It's the best affordable gaming TV with HDMI 2.1 support on HDMI 3 and 4 port With VRR HDMI 1 and 2 only support 4K HDR 10 60 Hz with no VRR support But still my Xbox 360 2013 model and PS3 super slim benefit from HDMI 1 and 2. Goodbye Samsung You have served me well but Sony Bravia is a better gaming TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CommanderMelendez1991, We're very grateful for this positive feedback!
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay
Poor quality control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried it twice, took it back twice. Unfortunately had problems with dead pixels on both TVs ( 43 inch ). Second TV had finger prints/smudges and light scratches on the screen. Both TVs were brand new. Sony needs to have better quality control. I would be very hesitant to buy a Sony tv in the future.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Disappointedguy,
We regret to hear that you returned your TVs because of the isolated issues. We apologize for the inconvenience that this may have caused. The brand-new TV comes with a one-year manufacturer's limited warranty. However, the proper diagnosis are required to determining next step.
In any case that you need our assistance, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X85J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Tv sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is not worth the price. The picture quality is not that good. It’s too bright and the colors are washed out. Can inhance setting but it’s not that great. It’s not worth $600
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Aqua,
We're sorry to hear about the issue with this TV. We apologize for the inconvenience. In this case, you can isolate and diagnose the issue by following the instructions from this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85j/articles/00032635
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X85J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
THE WORST TV EVER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received TV on Friday, no picture by Sunday brought it back on Monday got a total refund. Total wast of time
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Horrible, we're sorry to hear that you had returned your SONY unit because it has no picture. It is recommended to follow this link when isolating this issue:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/08-09_01.html
We have our Support team that is always happy to assist. You can email us the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X85J
We hope you consider SONY again.
Sincerely,
~Earl
Not as listed open box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was listed as excellent quality but was actually the floor model and satisfactory quality.
No, I would not recommend this to a friend