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Customer Ratings & Reviews

Your price for this item is $523.99
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The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 864 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 43" Class X85J 4K UHD Smart Google TV's picture quality as top-notch, making it great for gaming and action. They appreciate the easy setup and find the price reasonable. However, some customers are disappointed with the remote control and feel that the TV is a bit expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 864 reviews
  • Pros mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Excellent picture and refresh rate!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. The display quality is great. I'm using the Xbox series X with this display so it's not completely compatible, but the Xbox can turn on and off the tv. The 4k 120hz refresh rate makes it perfect for gaming and the price is worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deuce2Ace, Thank you for taking the time to review the BRAVIA X85J 4K HDR LED TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Tv!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, picture quality is great. Response time for gaming is great. The media hub with all the streaming services is great and so is the remote. Had it for over 4 months and works great so far!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreatMovie, Thank you for the 5-star rating! We're very pleased to hear you like the great picture quality, gaming performance, and the built-in streaming apps of your new Sony X85J TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great TV; Horrible Monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this twice within a couple of months of each purchase due to a firmware update that I hoped would help with the issues I was having. As a TV it is very nice. The color is very nice and for something like a PS5 or Xbox Series X it's great. Sound is fine and it has Google TV as the "smart" component. All of those are great. However, if you're like me and you were hoping to use this for a PC monitor then I encourage you to look elsewhere. No matter the settings or the firmware updates this TV WILL NOT DISPLAY TEXT IN WINDOWS CLEARLY WITH 120Hz ACTIVE PERIOD END OF STATEMENT. For just gaming it is fine and in line with using a console, but if you are trying to do any kind of productivity or browsing etc you're gonna hate it. The text is just blurry unless you run Windows scaling up to 300% which you won't do. So, again this is a great TV for being a TV and a horrible monitor for PC.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi superherofive, We're sorry to hear about your issue with this TV. We apologize for the inconvenience. Depending on the connection status, the image may be blurred or smeared. In this case, change the computer’s settings and select another input signal from the “Computer video signal specifications” list. Refer to this link for more details: https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-03_02.html.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. Thanks for sharing this review! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Remote Control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control is great. I was able to get it to control both the TV and the AT&T satellite tuner after setup, so only one remote control is needed. It also has good picture and sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, We're glad that you appreciate the picture and sound quality of this BRAVIA X85J 4K HDR LED TV. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Very nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV machine. High refresh rate. Very crisp picture. Sony makes very good TV machines. Amazingly lightweight as well. But be careful, as I found with my last Sony, these TV machines can be very fragile.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeyZ, Thank you for the amazing review! We're glad you like high refresh rate, crisp picture quality, lightweight design, and overall features of your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Sony is back

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best TV I ever purchased. Definition is excellent! Vivid colors, and 120hz really works ! Bye Samsung hello Sony! I’m planning to buy another one for my family room but bigger

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick, we're glad you like the picture quality of your new TV. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Almost Perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pic and easy to use/set up. Only concern is the picture washes out a bit when at an angle. Will be confirming if this is expected with Sony. Saw a few reviews echoing this concern.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustMe, Thank you for taking the time to review the X85J. This TV does not support the X-wide angle. However, you can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love Sony TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 3 Sony TV in 35 years. Sony makes TV that last. Amazing color and so vivid. Also, the sound is amazing, will be theater like with a sound system. Can't wait to get OLED and put this one in back yard.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyFamily, We are so glad to hear that you are happy with the picture quality of your new TV! See beautiful pictures full of real-world colours on a TV that’s designed to keep you focused on the action. With 4K/120fps, you’ll enjoy smoother, clearer, more lifelike entertainment. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Purchased this tv to pair with my new PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv to pair with my new PS5. There are many other tv’s that perform just as well for less money (plenty of professional reviews out there), but I decided to go with this one based on feedback and recommendations from Best Buy employees. I was not disappointed. So far this tv has exceeded my expectations for this price range despite lacking VRR support (will be released in a software update by Sony). The picture quality is good, the blacks are deep, the contrast ratio and brightness are good for me. The size is perfect my my use as I have it in a bonus room which is a bit narrow than a normal bedroom. 4k streaming and PS5 gameplay is great. I’m using the eArc HDMI port with my PS5 which automatically detects the signal and changes the input to my console. While this might not be the best tv out there for gaming, I’m thoroughly enjoying it for my needs. Sound quality is better than expected as well coming from LG tvs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonK,

      You made the right choice with the Sony X85J! We're glad that the TV is perfect for your PS5. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    20 days old

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has frozen twice. Have to unplug the power supply ajd plug it back in to get it to power on correctly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The perfect guestroom TV.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything perfect. Wonderful. I love it. Perfect size, great ui, wonderful picture, great remote, ez steup, great for games, good sound. Just wonderful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dgwj,

      Thank you for the review! We're glad you like the size, user interface and picture quality of the television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gorgeous video and good viewing angle.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had our 10+ year old plasma fail and no "parts" available. The Sony really looks good and sounds better than did the dead "Pany" but I have annoyances with the software and hardware. The Android needs a larger memory capacity and the included software has a few "under thought" included apps. The timer function is a "classic" example. You can set an integer minute start time but the timer only accepts integer hour "durations" instead of simply repeating the start time algorithm as the off time. Getting to your downloaded "Apps" was made into the longest software path. But as you read this, it is all software annoyances. The physical hardware makes it all very worth while as will the expected reliability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimR, Thank you for taking the time to review the BRAVIA X85J 4K HDR LED TV. We appreciate your feedback and input related to the memory and improvement of the software. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for being our loyal customer! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A steal for like 750$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tell everyone how much I love my TV, it’s annoying. I went to venom in imax just to find out it’s the same quality if not worse than this TV, and only for Sony to plug how dope of a TV it is 5 times in that movie cause they made it lol. I kinda wish I got a bigger size but I sit really close to it anyways. I also got Disney plus to find more HDR content like the mandolorian, Godzilla on HBO was crazy, and then with the upscaling and upmotion tech even fairlyyyy old movies look like they’re 4k HDR Literally yesterday they just released the update to have VRR support (go into the video settings to turn it on, the 120hz support is in the same place) Pc gaming with a controller on the couch is delicious.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jarred, That's great! We're glad to hear that you love your TV! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 43 inch KD43X85K

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony Picture (as expected). The K series is a step up from the J series. Better picture, easy to set up. Our entire home is only Sony TV's.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave204, Fantastic! Thank you for giving the product a perfect rating! We're glad that your investment is worth it and that your entire entertainment setup are all Sony brand! It is amazing to hear you're having an enjoyable watching experience with your new Sony BRAVIA TV. We always strive to deliver the best picture quality with our TVs. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for sharing your awesome feedback and for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    VERY HAPPY WITH PURCHASE AND INSTALLATION!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a sharp, crisp picture and is easy to use. It has all of the apps that I "need". The Geek Squad representative connected it seamlessly with my existing sound system. LOVE IT!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi stardust, We're glad that you are happy with this purchase! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Mr,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony rep did such a good job upselling me on the 120hz, that after I returned the 50" I had bought first, because it was too big, I had to have it! I'm very happy I did, the picture is excellent!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LakerGreg, We're very grateful for this positive feedback! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 43 inch - well worth its price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great tv with sharp color and stylish design. I like its sleek look . The remote is very user-friendly because it has only a few buttons . I am very happy with my new Sony 43 inch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elizabeth, We're glad to hear that you are happy with this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Mr. Anderson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three Sony tvs the oldest being 6 years old. They are all Bravia. This is the best money I've spent on a tv. I cannot say enough of how much I enjoy the clarity, depth, color and immersion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yeehaw, Awesome! We appreciate you being a long time Sony fan! We're glad that you are loving the picture quality of your new TV. This TV is smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing!! It is perfect for movies, tv shows and especially 4K game consoles with the 120 Hz refresh rate for a 43 inch tv perfect size for a bedroom. Best option if not ready for an OLED TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sandra, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buyer of Sony TV. I normally buy Samsung since I have more compatible devices. The features of this TV drove me to buy this one. Easy setup and quality of picture are fantastic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shydog651, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay Sony_US