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Customer Ratings & Reviews

Your price for this item is $121.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1203 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,203 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good price for great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, vivid colors. Works flawlessly with my PS5. Love the smart features. Sound is just average but that's to be expected - I usually use headphones and will consider adding a sound bar. Huge props to AJ and Noah at the Clackamas store for helping sort me out. It's the perfect TV for me and my space.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaW,

      Thanks for sharing your review and experience with the KD43X85K. We're glad that you like the picture quality of the TV and how it works well with your PS5. Your feedback about the sound quality is greatly appreciated. If you are looking for a soundbar, we recommend the Sony HTA7000 or HTA5000.

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bedroom T.V

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality & picture on this any T.V is amazing. I still have my original Sony Bravia which my wife & I purchased in 2010. What Sony has done on the quality on the picture & smart features is amazing. We will purchase another Bravia to place in our living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DamasoR, we're glad you like your new TV! Thanks for choosing Sony! Enjoy! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Small TV with Big TV Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed something for a little home office and this has been perfect. The picture and sound quality make it feel much bigger and the wife and I loved how much we could customize this tv. The shipping from Best Buy was quick and great. Normally don't review things, but this was a great buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesR,

      You made the right choice! We're glad that you and your wife are enjoying the sound, picture quality, and settings of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first time buying a Sony tv. It has a great picture & quality. It was easy to set up. Since I’ve had it a year now. I had a security breach on my phone & my tv. I only knew because the tv displayed a security alert at the top center. If it wasn’t for that who knows what would have happened. I had a few headaches to clean up, but it was worth it. Without this tv I would probably not know I was hacked

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    What’s not to like?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, sharp warm picture. Not a fan of the remote. It’s a Sony, what’s not to like? And most importantly, it fits the TV spot

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenB,

      Fabulous! We are so happy to know that you like the amazing picture quality and superb performance of the KD-43X85K. We greatly appreciate your feedback with the supplied remote control. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you for the perfect star review and for commending Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV from Sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV looks great! Great picture and color. My Playstation 5 games never have looked better! I'm also very surprised how fast the menus are, as well as starting up YouTube extremely quickly. I'm very happy with this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CheesyBeefy88,

      Fantastic! We are truly happy that satisfied with the good-looking & stylish design, amazing performance when using with our newest gaming console PlayStation 5, fast streaming feature, and superb picture quality of the X85K.

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you so much for sharing your amazing experience and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy quality the first time, you are a happy shoppe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our Sony TV for just over a month and love everything about it. We are very pleased with the features and quality picture Sony TV offers. When you buy quality, you get quality. Also, being backed by Bestbuy and Geek Squad, we will be winners for many years to come.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ours,

      You made the right choice with the Sony X85K! We're thrilled that you are enjoying the picture quality and amazing features of the TV. It's also great that you were assisted professionally. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    SONY Bravia TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new SO Y Bravia TV. I have always loved SONY products and this TV has outstanding color and clarity. Google function is easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyG, we're glad you love your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Very Versatile TV Got More Than I Bargained For

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breathtaking truly Breathtaking ideal for Watching movies (Dolby is amazing if movies support it) Playing current gen games( I have a ps5) and the it’s amazing when the lights are off!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnM, Great! We're delighted to hear that you're enjoying the picture quality of your TV. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clarity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg I bought this TV for my Grandson he loves it, he told his Mother it come in so much better then their living room TV. His Mom said we should switch. He said no way. Thanks to your sales person for selling me this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharleneM,

      That's very nice to hear! We appreciate the 5-star rating and we're glad to hear that your grandson loves the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Up grade tv , great help from best buy !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very cool! Lots of help from assistant kn ffg loor it get the right tv . All help need at time. Set up great, look great at home !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jmn2019,

      Amazing! You've made a great choice! We are so happy to know that you are satisfied with the superb performance of your new KD43X85K and exceptional customer service of Best Buy. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great if you are standing right in front of it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I'm spoiled because I had a Plasma and then two OLED TVs including the new Sony Bravia OLED which is spectacular!! I just needed a smaller TV for the bedroom and was told this was the closest to the OLED for the money. And the picture is very good if you are standing in front of it but if you are watching from 4' to 5' on either side of center the color fades to almost black and white. I don't know how you can even sell something like that. Sure wish I had spent a couple hundred dollars more and gotten the LG C2 OLED.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelB,

      Thank you for the review and we do apologize for the inconvenience. You have to consider that the picture quality will depend in the source that you're playing. Check this article for more details regarding your concern.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00026355

      If you need further assistance, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tv for bedroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I should not have a tv in the bedroom, but i use it more during the day . The tv is working great so far, I replaced my 15 year old Sony Bravia. The picture and sound are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StojanS, Thank you for this positive review of your X85K LED 4K Ultra HD Smart Google TV. We're glad to hear you're purchase went well and you're having an enjoyable watching experience on this great X85K. You’re now able to enjoy immersive, engaging cinematic experience in your home. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for sharing your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony - 43" Class X85K LED 4K UHD Google TV works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - 43" Class X85K LED 4K UHD Google TV - This tV works well for us. It works well with a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PS5’s only option.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Picture Quality with a PS5 to date! The only option I would allow myself to go with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ManifestAgent,

      Awesome! We're happy to hear that you like the picture quality of the TV for your PS5. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY features technology and devices.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY advertisement development can be great to socialize, SONY Bravia television is good and that’s a go. Not overrating things, but I think top shelf merchandise is average.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vafoxssy, We are happy that you like the features of your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture and sleazy setup. Love being able to use all the apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamuelH, Great! We're very pleased to hear you like the excellent picture quality and ease of setup of your new Sony X85K. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Sony Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent new Sony Bravia, replacing prior 15-yr-old Sony Bravia; customary excellent in-store experience; superb, pleasant installation!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudySonyBravia, we're glad you are enjoying your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X85K

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Bright and clear pictures. Google TV adds a new meaning to this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BehzadT,

      Perfect! We're thrilled that you are enjoying the picture quality and Google software of the X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, with very vivid color. Although this is my first sony it may not be my last.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephC, Thank you for the 5-star rating! We are so glad to hear that you are happy with your first Sony TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl Sony_US

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