Customer Ratings & Reviews
- Model:
- XR48A90K
- SKU:
- 10562703
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
I wanted it all to be so much better
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on the TV is really impressive. And the sound is OK without a sound bar. It has already had to be replaced with a new unit by SONY. This after MONTHS of spending hours with support to fix a problem that ultimately wasn't fixable (they said bad motherboard). But that was not before subtly accusing the internet provide, the streaming provider and ME of all being the problem first. I spent hours moving routers, checking lag times, rebooting, clearing caches, taking to internet and streaming providers as I was secondhand accusing them of causing the problems. And the TV STILL can't seem to keep the picture and the sound synced so lips move but not when voices are heard. Oh well...and now the replacement unit is making clicking noises (similar to the sounds of "on/off" when the TV is off! Got an extended warranty for al my trouble so we will see if the new one makes it to Nov. Now for BEST BUY. Hated the experience-actually enjoyed my recent dental visit more. The sales guy was...a jerk...in a word (the kindest one I could think of). He was all friendly until I refused the $200 member plan or whatever it is. Then he became disinterested and actually quite dismissive and RUDE. He did hang in there long enough to take the credit card. But once that was done, he offered ZERO information about my delivery. nothing, NADA. Filled out the requested feedback form and a manager wanted to "hear more" except never reached back out or was available, The store had some sort of a sign about their achievements-all fake news I am thinking. NYC can be a tough place in a lot of ways but to spend $1500 bucks on a 48" TV (If I bought a different brand it would have been 1/3 the price) and be treated like trash wasn't really on my agenda that day, I should have just walked out-so that part is on me. Won't accept that kind of abuse again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SusanK,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused. While we are glad to hear about your satisfaction with the amazing picture quality of your XR48A90K, we are really sorry if it had to be replaced due to delayed audio or audio and video that's out of sync problem. We are also sorry if you are experiencing a clicking noise on your replacement unit when powered off and if the store service didn't live up to your expectations. This is definitely not the news we'd like to hear from you.
As general recommendation, to ensure you're getting the most out of your A90K, we suggest updating its firmware to the latest version. This update enhances the TV's functionality and features while addressing any performance issues you might be experiencing. For instructions, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-48a90k/downloads
We want to make sure you’re taken care of and help check on your TV. May we contact you directly to assist you? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Issue:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Sony Social Support
Sony XR48A90K Picture mode Custom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony XR48A90K Picture Mode - CUSTOM • Ambient Light Sensor - OFF • Auto Luminance Level - OFF • Auto Tone Curve - OFF • Auto White Balance - OFF • Brightness - MAX • Contrast - MAX • Gamma - 0 • HDR Tone Mapping - BRIGHTNESS • Black Level - 50 • Black Adjust - OFF • Adv. Contrast Enhancer - MEDIUM • Peak Luminance - HIGH • Color - 60 • Hue - 0 • Color Temperature - NEUTRAL • Live Color - HIGH • Sharpness - 52 • Reality Creation Reality Creation - MANUAL Resolution - 75 • Random Noise Reduction - AUTO • Digital Noise Reduction - AUTO • Smooth Gradation - LOW • Motionflow - AUTO • Smoothness - 2 • Clearness - LOW • CineMotion - HIGH • HDR Mode - AUTO • HDMI Video Range - AUTO • Color Space - AUTO • Adv. Color Temp Basic: R/G/B Gain - Max/Max/Max R/G/B Bias - 0/0/0 • Adv. Color temperature: Multi point (10p) Color gamma adjustment points - 1 R/G/B Offset - 0/0/0 • Per color adjustment Adjustment color - Red Hue/Saturation/Lightness - 0/0/0
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, thank you very much for sharing your picture settings on your XR48A90K. These settings will be very helpful to other customers. Thank you so much for choosing Sony! - Romeo
Just the TV we were looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great medium size TV with an amazing picture. Setup was a breeze. The picture looks great in a bright room or darker setting. The options provide easy setup of all our attached devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic! You've made a great choice, Mike!
We are so happy to know your satisfaction with the amazing picture quality, ease of setup, size, and superb performance of the XR-48A90K. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
Love it!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this purchase!! Does everything I want and need, easy to use, great sound. Didn’t need to buy a sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaroleA, Amazing! We're very pleased to hear you like the ease of use and great sound quality of your Sony A90K. Thanks for choosing Sony! -Sam
Sony Bravia 48”
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot beat Sony quality. Clarity, color ease of set up and easy to understand controls. Found that prior in use Sony tv remote is compatible, so we have have a spare remote control
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yochan! Thank you so much for your thoughtful review! We are truly honored to hear your positive feedback about the XR-48A90K. It’s fantastic to know that you appreciate the clarity and vibrant colors of our TV, as well as the straightforward setup and user-friendly controls.
We’re also glad that you discovered compatibility with your previous Sony remote, which adds convenience to your viewing experience.
Thank you for choosing Sony!
Best regards,
Estefany
Sony Bravia TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this TV to replace a Samsung we bought last year that was defective and not working properly. So far we like all the features it has and the picture is very clear. The colors are vibrant and crisp. We give this tv a thumbs up so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Watch, we're glad you are enjoying the picture quality of our product. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing SONY. ~Earl
Great product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great sound, easy to navigate. The Geek Squad set up was fantastic, a must. They are professional, quick, and efficient!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenT, thanks for commenting! We're truly happy to learn about your satisfaction with the amazing picture & sound quality and user-friendly interface of your XR48A90K. Also, we're thrilled that you're satisfied with the superb service of Best Buy Geek Squad. Thanks for the 5-star review and for choosing the best brand, Sony! - Romeo
Love this tv!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. I own a Master series in a 65” and was needing basically the same tv but in smaller size for bedroom. This OLED has the awesome picture and performance of my bigger set. I would definitely recommend. It is a real value for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shammy13, Awesome! We are so glad to hear that you are happy with your new TV! The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony! -Carl
Best O-LED TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned this TV for almost a year now and have used it for gaming as well as watching movies. For pc gaming and working is amazing. Smooth 60fps with a 4K resolution makes it very nice to work with. The colors are very bright which makes it a plus. The speakers also makes it a plus but you can’t expect an amazing surrounded sound with base as it simply the build in speakers the tv it comes with. Additionally after working Ku can just slip into the smart tv aspect of it and put some Netflix or what ever streaming service you have. Additionally, having Google built in makes it great for voice commands and with AirPlay comes in handy for iPhone users. It may be deemed pricy at the stat but I would argue that it’s an investment worth making.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikelP,
That's very nice to hear! We're glad that you're enjoying the 4K picture quality, color, size and smart features of the TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony!
-David
Sony’s King
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theres no better TV, then Sony, i own all 3 top brands, and while i love the color pop of Samsung while playing video games, theres no beating watching sports or the simple communication with a PS5, or the tvs own speaker quality, then Sony. If your looking for a well rounded, can do everything well and more. Buy yourself this OLED, you won’t regret it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GameRight, Thank you for your fantastic feedback! We're absolutely thrilled to learn that you regard our XR48A90K as the best TV among the top brands you own. It's wonderful to hear that you appreciate the vibrant colors for gaming, the exceptional viewing experience for sports, and the seamless integration with your PS5. We're also pleased to know that the speaker quality has met your expectations. Your recommendation truly means a lot to us, and we're delighted that you're enjoying the overall performance of our OLED TV. Thank you for choosing Sony! - Romeo
Beautiful picture, great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with this purchase. Our first OLED and the picture quality is amazing! Nicely made Sony TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, ChetG!
We are so thrilled to hear that you are very happy with your new XR48A90K television and that you're so impressed with the picture quality. It's incredibly rewarding to know that your first OLED experience with a Sony TV is so amazing! We take great pride in our craftsmanship and the stunning visuals our OLED technology provides, and it brings us great satisfaction to know that we've delivered.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Love Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and quality. Easy to set up and use. We purchased this TV for our two teen boys bedroom and they are both happy with how their games look and the quality picture for streaming movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello YanaP, thank you so much for sharing this review! It is fantastic to know that your boys are now experiencing the exceptional gaming and streaming capabilities of the A90K, thanks to its outstanding picture quality and performance! Thank you for choosing Sony. Sincerely, -Jenn.
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture overall fairly easy to set up but a little complicated at the same time but I’m used to a Samsung so once I got used to it the more I use it the more I like it little on the pricey side for this size TV but I’ll keep it
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, ShawnD! We're glad you like your new Sony TV. We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
OLED Sony state of the art TV viewing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OLED has excellent clarity, beautiful colors to watch TV. The 48 inch was just the right size! Hooked up to Apple TV to add Spectrum. Otherwise Sony is definitely my favorite brand, always has been!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnetteM, Thanks for the 5-star rating! We're glad that you are enjoying your Sony A90K 4K OLED TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing SONY. -Craig
One of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a ~5 year old LG LCD TV (which I loved) and was blown away by the difference in picture and quality. The OLED display is amazing and provides great picture quality and uniformity. The remote is awesome and the buttons light up automatically when you move it, so no more searching for buttons in the dark. The remote and TV are both heavier than my previous LG devices, but that’s because the build quality is next level. materials are premium and everything feels solid and well put together, little to no flex and no funny squeaky noises like with other brands. I highly recommend you buy this TV if you’re reading this right now - you won’t regret it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vlad04, Thanks for the positive review on the Sony A90K 4K OLED TV. We're glad that you are impressed with the picture quality and we appreciate that you'd recommend this product to others. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you very much for your purchase and for choosing Sony! - Craig
Great television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with this television. Picture and sound are great. Can't wait to get into the other functions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BonnieP,
Thank you for your wonderful review! It brings us great joy to hear how happy you are with your new XR48A90K.
We're so pleased that you're enjoying the great picture and sound. The OLED panel is designed to deliver incredible detail and true black levels, while the Acoustic Surface Audio+ technology turns the entire screen into a speaker, creating the perfect harmony between an amazing image and rich sound.
We hope you have fun discovering all the other great features this TV has to offer. If you ever need assistance, don't hesitate to reach out to our Sony tech support team. Our agents are always happy to help!
Thank you again for being a part of the Sony community and for choosing us.
Best regards,
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! The colors are unbelievable vivid and the sound wonderful (we didn’t get a sound bar). Would buy it again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanD, Thank you for your awesome review! We are glad to hear about your awesome shopping experience and that you are enjoying the picture quality of your new TV! Thank you for choosing Sony! -Carl
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Covers on the back of the TV provide a good means to conceal and bundle cables. Excellent picture quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buddy,
That's wonderful to hear! We're thrilled you found the setup so easy and appreciate the thoughtful design of the cable management. Enjoy the excellent picture quality! Thanks for choosing Sony. -Eliab
Beautiful Sony!Rosie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful! Excellent delivery and installation. Very happy with the entire experience with Best Buy...their customer service is excellent! Thank you so much!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rosie,
Thank you for choosing Sony!
It brings us great joy to hear that you find the XR48A90K TV beautiful and that the delivery and installation were excellent. We’re also delighted to know that your experience with Best Buy’s customer service was outstanding. Your kind words inspire us to continue providing top-quality products and support.
Best regards,
-Fred
Awesome picture.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have another 48” about 5 years old and this one blows it away. Team it with a sound bar and great late night movie watching!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NorbertM,
That's fantastic to hear! We're absolutely thrilled that your new XR48A90K is making such an impression, That's exactly the kind of "blows it away" experience we aim for!
The A90K is a truly exceptional television, and it's easy to see why it's made such a leap for you. As a BRAVIA XR OLED, it features our Cognitive Processor XR, which intelligently processes picture and sound in the same way your brain does, leading to incredibly lifelike contrast, stunning colors, and remarkable detail. The XR OLED Contrast Pro further enhances those deep, true blacks and vibrant highlights that only an OLED can deliver.
Thanks for choosing Sony, have a nice day!
DiegoV
