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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 1370 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality and easy setup process of the 48" Class - LED - 1080p - Smart - HDTV. Many users are pleased with the great price and suitable size for their homes. However, some users have expressed concerns about the limited number of HDMI ports, lack of a variety of apps, and a limited viewing angle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,370 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A pleasure to watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent with this television. When watching action programs, one gets the feeling of actually being at the event. Adding a sound bar makes the sound almost theater quality. Also adding a universal remote allows many devices to be controlled with one remote. The center base makes it a good fit for a smaller tv stand. Might add that the Geek Squad to set it up and make sure all was correct was well spent money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this from Best Buy for a reasonable price. I've found Sony Bravia to be the best and most reliable brand so far. I bought this to replace a 42 in Bravia LCD which still has a great picture. I've heard the smart features on this TV are not very impressive so I'll propably use the bluRay connected to the TV for most of my smart programs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a Christmas gift. It has very Good Picture Quality and the price was Very Reasonable!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good tv. Just what I hoped for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the bedroom. Easy to navigate and use. Good picture and sound. Perfect for what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony Bravia excellent product picture stunning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it don't see how 4K can be much better. Colors very vivid good sound quality easy to use remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    It's a Sony....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, easy to setup, great picture. Would be nice if it had multiple component inputs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good value. It's perfect for a 2nd TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, color and sound. Perfect for what we needed, a second tv. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. Very light and great with APPS. Good color and clarity

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the TV for a long time. I have not tried the internet access yet. The picture is great. The sound quality is excellent. I use the cable remote control to access the TV but I do use the Sony remote and I do not see an issue. I will review the TV again in the future when I stream programs via the internet but I am not now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions as expected. Slightly cumbersome/confusing set up process. Long time buyer of Samsung TVs, but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Excellent picture. Volume needs number to be up high to get sound but no big deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not as sharp as I would expect. It has a ‘tinney’ sound. Sometimes it is hard to hear the voices clearly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joan, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    App selection

    Rated 2 out of 5 stars

    Underwhelming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv's picture was beautiful. What makes it a bad purchase is that fact that it's not so smart. The "smart" user interface was unimpressive. What made me eventually exchange the tv for a different brand was the fact that the limited apps available to download from the Opera app store were terrible. No Amazon app, no spotify, etc. We buy tons of movies to stream from Amazon for the kids and this tv gave us no way to watch them without buying additional hardware. If all you want to do is watch cable tv, this is a fine tv. But with all the options available today I would go a different route.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff, thank you very much for your honest review regarding the TV. We'll make sure that your feedback reaches the correct team for improvements, especially with the applications. Best regards, -Mark sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. I bought this TV for my parents and they love it. The only reason I gave it a 4 star instead of 5 is because the TV only has 2 hdmi inputs. I read all the reviews and no one mentioned this factor and I didn't look up all the specs before I bought the TV. This is the only down fall with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great TV for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great for a small room, great quality and price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good price and its a Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality not a true smart TV but if you are like me and do not buy a TV for the internet then no problem. Only real complaint is it does not have the normal Component video input jacks .It uses a supplied adapter that just seems strange. But since all of my components are HDMI except for an old Nintendo Wii that's OK.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart features

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture, smart tv options are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart features

    Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and picture quality along with the smart features was everything I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    It's OK...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a bigger TV but didn't want to spend a lot of money and since I have two other Sony TV's that are great, I figured I couldn't go wrong with a Sony. Let me say that while this TV is not great, it's not that bad either (for the price). If you care about the picture quality though, look elsewhere. As far as watching blu-ray movies though, the picture is excellent (once you calibrate the picture) but watching cable TV (1080i) it was just not that good. My wife thought it was fine but I'm just too particular and thought it would be best to take it back and invest our money in a better TV. So we exchanged it for the Sony KDL50W800C, which offers a much better picture and has a lot more features.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Bought it after returning two 50" Insignia TVs. I haven't had a single issue with this TV, aside from my roommate remotely casting random videos from his phone while I'm playing a game. (He does it as a joke...) The sound is great, perfect for playing music while I'm cooking, or for blasting my favorite TV show. The picture quality is top notch for a 1080p. Exactly what I'd expect from a Sony.

    I would recommend this to a friend
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