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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 1370 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality and easy setup process of the 48" Class - LED - 1080p - Smart - HDTV. Many users are pleased with the great price and suitable size for their homes. However, some users have expressed concerns about the limited number of HDMI ports, lack of a variety of apps, and a limited viewing angle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,370 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been pleasantly surprised by the overall quality of the tv. It doesn't have all the bells and whistles that a tv with an additional $800+ price tag but has an awesome picture. I have not had any light bleed issue reported in earlier models.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    High Quality Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a nice picture, especially when used with uncompressed 1080P sources. Smooth image movement and transitions. Includes several Smart TV apps. Only negative is that one of the HDMI ports winds up underneath the wall mounting bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for those looking to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent time researching between televisions and this model had some of the best qualities and requirements I was looking for in a new tv. Great picture quality for watching all types of programs (movies, shows, Chromecast, sports).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for a bedroom. Slight criticism in the sound quality, bot overall very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture. The speakers are very good but it's also easy to hookup to a soundbar or even headphones.. The remote is easy to use and the TV has lots of nice features such as Netflix. You can use component cables and of course HDMI Again, the picture is stunning as I'd expect from Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously had a 40 inch Sony. It was ten years old and we thought it was time to replace it. This Sony has a nice bright clear picture. When I first watch it in our home I thought wow what a difference. We have had not problems with it. I would recommend this Sony to my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good for extra bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T.V. Has brilliant colors. It's very easy to setup. We have a Samsung, LG, and another Sony of all different sizes and this tv probably has the best color. It's a good sized set to play PS4 and our new Xbox one s games. Very happy with this purchase and our next tv will be a bigger Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an excellent picture. We mounted it on a wall in a conference room for use with PC presentations. The PCs are connecting using the HDMI ports and resulting Display is crisp and clear -- just beautiful. Couldn't ask for a better solution.

    I would recommend this to a friend
  • Cons mentioned:
    Wall mount

    Rated 2 out of 5 stars

    Took a major loss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nowhere near the quality TV that I originally purchased missing tons and tons of features cannot add apps does not have the PlayStation hook up missing HDMI’s. Completely different wall mount that I originally had

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff, We regret to hear that your device's performance failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We will pass this to the proper department. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    One of the best displays and picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always been the best with displays and its the same with this TV too. But the only issues with this model I felt was it was trying to be PERFECT with the picture. The native apps try to correct the picture to make it look better in turn making it blur, sort of it trying to over correct some frames. Due to this sometimes the screen is frozen for a couple of seconds specifically if you are using native apps like youtube, netflix. But if you attach it to an HDMI source, one of the best pictures you will see. Navigation and list of native apps arent too good. 3 starts just for picture quality on HDMI and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a good price. I haven’t bought a Sony in years. I will NEVER buy a Vizio again after this TV. Vizio showed no picture after 2 years and after reading, I noticed that’s a common problem with Vizio. This Sony has great sound and picture quality. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A very worthy purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement after my 7 year old 3-D plasma TV died. I am enjoying this much more. Everything looks so much better, and room is a lot cooler since there's no plasma heat burning it up. I can leave it running for days on end and it never gets beyond room temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Samsung, picture went out after 4 yrs. I replaced that with a 55 in Sony Bravia 4K, great tv. With football season approaching I needed a second TV for my garage and the only thing I looked at was the 48 inch Sony Bravia smart tv. Great picture, sound could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size and picture. Also happy with sound bar that we purchased. It hugely enhances sound quality. Don't like the delay of tv when turning on. Sometimes it comes on right away; other times it is longer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Stella! It is normal to experience a delay of up to 30 seconds to see a picture or hear sound when first turned on. The time to display a picture can slightly vary depending on the device connected and the input connection type used. For example, a cable box or satellite receiver connected using a HDMI connection may take longer than a DVD Player that is connected using a composite connection.~Jeannette sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great first smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first smart television. We found it pretty easy to set up and easy to use. I love the Netflix button on the remote that makes it so easy to switch back and forth from my cable tv and Netflix programming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    NOT a good tv for watching sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish TV manufacturers would put the true refresh rates. This advertised a 240 motion rate but after viewing and doing more digging I found a website that do tests on TVs and that site stated this tv had a 60 refresh rate. The color is great for regular shows that you are watching directly in front of but it is terrible for sports or watching from the side. Also, streaming Netflix and Hulu has its issues. It freezes and pixilates often. I dont have this problem with my older Sony TV. If this is the way that Sony is going, Samsung might be my next choice for TVs. This was supposed to be our main TV but this one will have to used for secondary watching and the kids video games. I am dissappointed in this TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Resolution, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Vizio that started dying at two years old, and although I thought it had an excellent picture (when it worked), this Sony is much better on action scenes. It is crisp with no blur. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 3 out of 5 stars

    Out of the Box purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an inexpensive 40' inch smart tv for a guest room and saw a deal on "out of box" purchases for less. When the box arrived it had been raining and the box was soaked. The UPS man looked at me and I said "I did not think out of the box literally meant the box would be open and wet when it arrived. He said take a photo and keep your receipt. I was the last delivery on his list...It is a miracle but the TV has always worked great! I'm sure based on the past that Best Buy would have made good on the return if the tv did not work properly. So I'm not sure about out of the box purchased now!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great quality picture without being HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture great and Sony brand usually stands up - or so I hope! Last tv was out in 3 years so returned to Sony. Sound is hard to adjust The setting to prevent advertisements being louder diminishes the total sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect tv for my space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last tv was a 40 inch Sony flatscreen that I bought 10 years ago. This new 48 inch Sony meets all of my expectations of a Sony product. The picture and color are outstanding from every viewing angle. Sound quality is good. I would definitely recommend this tv to a friend.

    I would recommend this to a friend
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