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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 1370 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality and easy setup process of the 48" Class - LED - 1080p - Smart - HDTV. Many users are pleased with the great price and suitable size for their homes. However, some users have expressed concerns about the limited number of HDMI ports, lack of a variety of apps, and a limited viewing angle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,370 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Greatest tv in da worlddddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this tv about a half year ago. This tv is great for watching all of the movies and show I could ever watch. Perfect size for my room. Great for me and my family to bond and watch movies while Laying down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thanos,

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      Regards,
      Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the best at what they do...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all I need as inputs and outputs,wi-fi and really good quality product. It is an upgrade from my other LED as the screen size really a big difference than what I had before. It is definitely what I wanted and Sony is the only one that I would have.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been living in a world of tube televisions. After making a lot of considerations I went with this one as my first. It is a great television for beginners. Though I can't surf the web the basic apps are cool. The picture and sounds are great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had purchased 43" 4k Ultra which worked great but did not completely fill the hole in the wall so I went back and purchased 48" LCD (not 4k Ultra). It looks great -- installed easily. Comes will all apps needed. Very happy with my Sony!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv supersedes my expectations. I'm very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up, great to watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is well adapted to my other components from different brands.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Horizontal lines in the center of the TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I plugged this TV in and immediately had 7-12 very distinctive horizontal lines all the way across the center of the screen. I tried a software update and then did some research online - looks like a bad power supply or connection on the internal board. Boxing it back up and returning to Best Buy - Now I have to decide if I want to try another one. With out the lines picture and sound were excellent!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HomeOfficer, we're sorry to hear that the TV failed to meet your expectations. We'll make sure that the team gets informed about your experience for investigation. We hope that you try another one and we promise that you will not regret that decision. Best regards, -Mark sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had such s great experience overall with this tv. The salesman at Best Buy sunrise was very helpful. The tv is pretty easy to operate. This was my first smart tv, I also got a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV as a replacement for the one I had. Needed to be a certain size to fit in a cabinet so it limited our choices. This one worked for size and picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture. Nice and clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was purchased for my 14 yr old son for xmas. Has a nice clear picture and when he plays games on it, he said the graphics were great. He loves the smart apps and cant believe the difference between regular and Hd. Great priice! Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice Sony TV! Beautiful Pix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted 2 things, a TV that would fit where I need to put it, and a TV that will work with my Sony surround stereo (Sony Bravia). I got what I wanted, a great TV, great picture, Great sound, perfect match to surround sound!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture. Directions could be better for set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions could be better for set up. I stumbled on the correct picture size by turning it off and unplugging it during a thunder storm to keep it from being fried. Great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a great price. I bought 3 of them. Exact same model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture. As far as TV's I only buy Sony.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased Sony TV's and have never been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this TV on the regular ads that Best Buy emails me. It was an Open Box, but still a great deal for a Sony TV. Plus I use my rewards coupon which made the deal even better. The quality is great, no complains. Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi penny, We are glad that you are happy with your purchase. You can check the specification and help guide from this link for more details:
      https://docs.sony.com/release//specs/KDL48W650D_mksp.pdf
      https://docs.sony.com/release//Manual_4584787121.pdf
      Regards, -Jay sony_US

  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Very good TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV and I would tell all of my friends about the price and the quality of this Sony television plus the customer service was great while I was purchasing the television

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good product for the price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent TV with a good picture. Not a big fan of the stand for the unit. But if you are mounting this on a wall that point is moot. Overall a good product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is nice looks great very light easy to move remote is user friendly the only downfall is with these thinner TVs means smaller speakers sound quality isn't very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam very happy with this purchase looks great and for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One minor problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung HDTV. I also have a Samsung soundbar that mated well with my first (and smaller Samsung TV) when I "upgraded" to the larger Samsung the soundbar would work, but didn't mate as smoothly as my smaller TV. Now if I want to use the soundbar I have to juggle two remotes one for the TV and one for the Soundbar. My first TV remote would control the sound and the TV. With this larger TV I have to use both, kind of a pain and I end up not using the soundbar at all. So if you're comtemplating buying this TV and or a soundbar you need to investigate how the two will interact with each other. Other wise the TV is great.

    I would recommend this to a friend
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