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Customer Ratings & Reviews

Your price for this item is $399.99
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Customer reviews

Rating 4.7 out of 5 stars with 1244 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality, vibrant colors, and clarity of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range. Many users also appreciate its user-friendly setup, affordable price, and suitability for gaming. While some users find the remote control to be cheap-looking and poorly designed, the overall positive feedback on the TV's core features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,244 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great color sound easy to set up and operate remot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really are enjoying our recent purchase of our Sony 4K Ultra TV. The picture is very clear, easy to set up, great features.....great product and reasonably priced for the quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k,240hz refresh rate,excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality 4k resolution,240hz fast refresh rate,high quality picture even at io80 hd resolution,no nasty reflections off of screen from external light sorucses,& durable sony quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    excellent 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 4K HDTV is everything anyone would require from a telivision. Ease of installation and setup. The picture is outstanding along with all the other options the unit offers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is just awesome! The clearitybis the best I've seen around. Sony always makes the best products and they continue to astound me with all the features this tv has to offer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awsome television! Loving it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase. Picture quality far exceeded my expectations, great sound, very easy to setup. Love how my ps4 and av system all integrate with the television

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great picture. Hard to set up remote with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not watched 4k content but the picture is excellent with HD Netflix and Comcast content. I can not get the Sony remote to select channels with Comcast. I set the timer to turn TV on in the morning but need to leave it on the correct channel prior to going to bed.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best quality item i have purchased recently. TV quality is really good. Picture quality and HDR technology is absolutely marvellous. I would deduct a point for customer service as i contacted customer service few times and i found them not very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Crisp Picture, walked me right through the set up! First Smart TV I've owned and love the ease of moving through the different services without having to change inputs!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great picture. Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and the sound is amazing. I crank up Pandora and there's no need for a separate stereo system or speakers. Remote seems to konk out once-and-a-while and I need to un-plug TV and re-boot. It was an open box buy so that's maybe the cause. enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp resoution and vivid color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dynamic audio and visual performance. Really enhances your viewing programs, movies, sports, etc. Easy to set up. Excellent quality overall. Perfect size for my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great features with android. The picture is crystal clear for 4k and alot better compared to others it was compared to in store.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase this TV plan on getting a soundbar as well. Gave it a 5 star because picture quality is extraordinary. HRD is awesome. Got this tv for 699 cant beat that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rarely have I been so impressed with a product as I was with this TV. Initially I wanted an OLED TV, but the price was out of my range. After looking at several 4k LED TVs I picked the SONY because of prior satisfaction with SONY products and the features in the 800 series. I was floored the first time I watched an old episode of Star Trek and saw what the onboard upscaling did for the picture. Watching a 4k feature from DirecTV is an eye-popping experience. Definintion, clarity and color depth have exceeded all my expectations, and I can't believe I waited so long to upgrade from my old back-lit LCD TV!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    More Than I Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the store, I was impressed by how this TV rendered natural looking colors without being "over the top" like the typical Samsung UHD TV. The black reproduction is outstanding. What I didn't expect was how well the add-on apps were integrated into the operation of this Android OS TV. If you're used to an older "smart" TV or still using an add-on content streamer this TV, after set-up, is gloriously simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Really Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is really good. The picture quality is terrific and the ease of use with the internet is really good. I am not too happy with the sound. The speakers in the TV to me seem weak. It is going to require me to purchase a sound bar for excellent sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. We love all the features. The picture is beyond incredible. This tv has met our expectations and more. Set up took about 45 mins or so and the android system is new to us we are apple people, but was pretty easy to set up. We used the voice command a few days ago,that is pretty awesome. I would def recommend this to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Great 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a new tv for the bedroom and the quality is absolutely GOLDEN. With it's 4k and HDR this is a perfect item to watch high quality shows and movies on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific, detailed picture, as expected from Sony. Refined, thin profile housing makes this TV particularly attractive in this price range. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy for non-tech person to set up. Color is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is so clear and this TV is very easy to set up! I love the voice recognition and how easy to find your shows. I highly recommend to every one!

    I would recommend this to a friend
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