Customer Ratings & Reviews
- Model:
- K50S30
- |
- SKU:
- 6578583
Customer reviews
Rating 4.5 out of 5 stars with 362 reviews
(362 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the excellent picture quality and ease of use of the 50" Class BRAVIA 3 LED 4K UHD Smart Google TV (2024). Many also appreciate the vibrant colors and straightforward setup process. However, some users expressed concerns regarding the remote control's design and functionality, as well as occasional connectivity issues. A few also mentioned limitations with the operating system.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Completely died 6 weeks after purchasing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have Sony TVs throughout our house and purchased this one for our son’s room because we thought the quality would be a step above the less expensive, off-name brands. The TV just simply stopped turning on 6 weeks after purchasing. We attempted to get help from Best Buy (because it’s a BRAND NEW TV THAT COMPLETELY STOPPED WORKING FIR NO APPARENT REASON 6 WEEKS AFTER PURCHASING) and Best Buy told us that they couldn’t help because we were outside the 15 day return window (???). They did offer to send out a repair technician at a cost to us (um, no thank you …). I contacted Sony directly and they are replacing the TV for us at no cost. In fact, the replacement TV shipped today. This has been an egregiously terrible customer service experience with Best Buy. They absolutely should have taken care of this. I suspect that our lemon of a TV is an anomaly and that the replacement TV will be fine. We have not had any problems with the 6 other Sony TVs throughout our house (all purchased more than 5 years ago).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferV, we're sorry to hear about the issues you had with your dealer and your Sony unit. This is not the case for your BRAVIA TVs. We're glad to hear that you already received your replacement TV. We have our team that is always happy to assist. It is recommended to follow this link when you encounter issues with the power:
https://www.sony.com/electronics/support/articles/00153674?utm_source
You can email us anytime with the below information to socialsupport@am.sony.com .
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the K50S30
Thanks for trusting Sony.
~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bravia 3 internet tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a bit to figure out how to set up tv, but we got it working. Turns on immediately, great picture and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barry, Thank you for your review. We are glad to hear that you are now enjoying your new TV. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
without problems it saved me more than 50%
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like new very Happy whit mine Perchase without problems it saved me more than 50%
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IgnacioR,
Thank you for your 5-star review of the K50S30! We're so happy to hear that you are very satisfied with your purchase and that you were able to get it at such a great value. It's fantastic to know that you're enjoying your product and that the quality and value have made you happy.
Thanks for choosing Sony, have a wonderful day!
DiegoV
Rated 5 out of 5 stars
Spectacular
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY SATISFIED WITH MY TV ALSO WITH PROFESSIONALISM OF THE TECH THAT SET IT UP
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenT,
Thanks for this wonderful review! We feel honored to hear you're very satisfied with your new BRAVIA 3 TV. It's also great to know that the technician who set it up was so professional—we appreciate you sharing that positive experience with us!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this teleision. The picture and sound are excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lois, Thank you for the 5 stars and for sharing your experience! We're glad to hear that you are very pleased with you new Sony BRAVIA 3 TV. It is also great to know that you find the sound and picture quality excellent. Thank you for choosing Sony, and we hope you enjoy more great moments with your Sony BRAVIA 3 TV! -Maria
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bravia TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and easy delivery. Nice quality picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DelmaI, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Cost Effective and Great Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent TV with a great picture for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mhaq, Awesome! We are glad to hear that you are enjoying the picture quality of your new TV! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Ravindran
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV with good picture quality. Sony introduced new X1 processor, we extremely happy with the quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rithika, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Price
Rated 5 out of 5 stars
Sony 50 in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set at good price..Would highly recommend and set up easy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelR, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony satisfaction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, great picture quality, good sound and well priced. As always, very pleased with this Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaG, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Sony The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always reliable Sony. Love this tv. I would highly recommend this tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nan01,
Thank you for your fantastic feedback! We're so glad you're loving your new 50" Class BRAVIA 3 4K UHD Smart Google TV. We design our TVs for reliability and an exceptional viewing experience, combining features like the 4K HDR Processor X1 for vivid colors and detail, and the intuitive Google TV platform. Thanks for choosing Sony.
-Eliab
Rated 3 out of 5 stars
I love Sony TVs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this a 3 because I love Sony tvs. This was a purchase for someone else and they returned it because Sony doesn’t support Spectrum streaming which the service they use. I would recommend only if you don’t subscribe to Spectrum streaming services.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuyshopper, While we are glad to hear that you are happy with the overall performance of your Sony TV, we are sorry to hear that it had to be returned due to the Spectrum streaming app. We hope that you consider Sony again in your future purchases.
Regards,
Carl
- Pros mentioned:Price
Rated 4 out of 5 stars
Google tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price we paid. Would definitely recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gloworm1, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
50 inch Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Great picture, sound and easy to operate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barb, Thank you for the 5-star rating! Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We are delighted to hear that we've matched your expectations with your new Sony BRAVIA 3. At Sony we strive to put forward the best possible products for our customers. Thanks for leaving us such a fantastic review! Our team will definitely be happy to read what you wrote. Enjoy! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Garage TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for a secondary room. The picture and clarity are both very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there BillS! Thank you so much for your review! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
a good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv is much improved over my other led tv with spectacular colors, etc
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there TonyA! Thank you so much for your review! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, Clear Picture, Reduced Glare Also bought a sound bar with it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there RussB! Thank you so much for your review! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Better than expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, sound quality is amazing. So many features regarding picture and sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, Techno! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Excellent Service and Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the New Bravia 3 TV over the older models after a discussion with the Best Buy Sales Consultant. He provide very useful information and offered valuable advise. Delivery to the store took 2 days, as promised. The pick-up was easy and set-up the same. The image quality is very good. At this point, I've only set it up as a standard TV but once I'm used to its operation via my DISH remote, I'll activate the Google TV feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrederickS, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value - Size Perfect for Wall Mount - Sound Quality and picture excellent -
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Highwater, Thank you for your review. We are glad to hear that you are now enjoying your new TV. Thank you for choosing Sony! -Carl

























