Customer Ratings & Reviews
- Model:
- K50S30
- SKU:
- 6578583
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the amazing picture quality and ease of use with app navigation. The setup process is straightforward, and the TV displays nice colors. Some customers have noted concerns about the remote control and prefer other operating systems.
This summary was generated by AI based on customer reviews.
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was pleasant to work with, and the manager took care of my warranty issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PicturePerfect,
Thank you for choosing Sony!
We're honored to hear that you had a positive experience with your K50S30 TV purchase at BestBuy. It's wonderful that the staff was pleasant to work with and that the manager took care of your warranty issues. Thank you for sharing your feedback.
Best regards,
-Fred
- Pros mentioned:Picture quality
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is sharp....................................
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeU, That's awesome! We're glad to hear you appreciate the excellent sharpness level of the picture of your Sony BRAVIA 3. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Completely died 6 weeks after purchasing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have Sony TVs throughout our house and purchased this one for our son’s room because we thought the quality would be a step above the less expensive, off-name brands. The TV just simply stopped turning on 6 weeks after purchasing. We attempted to get help from Best Buy (because it’s a BRAND NEW TV THAT COMPLETELY STOPPED WORKING FIR NO APPARENT REASON 6 WEEKS AFTER PURCHASING) and Best Buy told us that they couldn’t help because we were outside the 15 day return window (???). They did offer to send out a repair technician at a cost to us (um, no thank you …). I contacted Sony directly and they are replacing the TV for us at no cost. In fact, the replacement TV shipped today. This has been an egregiously terrible customer service experience with Best Buy. They absolutely should have taken care of this. I suspect that our lemon of a TV is an anomaly and that the replacement TV will be fine. We have not had any problems with the 6 other Sony TVs throughout our house (all purchased more than 5 years ago).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferV, we're sorry to hear about the issues you had with your dealer and your Sony unit. This is not the case for your BRAVIA TVs. We're glad to hear that you already received your replacement TV. We have our team that is always happy to assist. It is recommended to follow this link when you encounter issues with the power:
https://www.sony.com/electronics/support/articles/00153674?utm_source
You can email us anytime with the below information to [email protected] .
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the K50S30
Thanks for trusting Sony.
~Earl
- Pros mentioned:Color
super bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beatyfull tv everything looks good the tv come nice color sound and super smart i liked i make the best shop he
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseT, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Tony G.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Great product along with fast service. I would recommend this product to family and friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyG,
We're thrilled to hear that you love your new BRAVIA 3 TV! It's fantastic to know you're happy with the product and had a great experience with our service. We truly appreciate you recommending it to your family and friends. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality
Great Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture and sound, with a user friendly Google TV interface. Picture and sound setting customization is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PurnendusekharD,
We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Open box tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was listed as an open box. Excellent, but when I set it up there was four distinct scratches on the screen. I suppose from somebody set a box on the TV while in storage.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
great fast processing ,excellent screen quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture , great response time on screen, or in apps
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sixer, Thank you for the wonderful review! We're glad you're enjoying the quick response, snappy in-app experience, and great picture quality of the Sony BRAVIA 3. Thanks for choosing Sony! -Sam
Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an aging 2007 Toshiba 47” with a Sony! Very pleased with the results! The Bravia series is a great choice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RogerS,
Thank you for your fantastic 5-star review! We're so glad to hear you're pleased with the upgrade to a new Sony TV. It’s a wonderful choice, and the X1 Processor at the heart of the BRAVIA series is what gives it such a sharp, clear picture with vibrant colors and rich detail, bringing all of your content to life.
Thanks for choosing Sony, and have a great day!
DiegoV
Cant go wrong with a Sony TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am brand loyal and have never been disappointed with any if their tv’s. Delivery was easy as expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SmartHomeGuy!
We are immensely pleased to hear that you're a long-time, loyal customer and that we've been able to consistently fulfill your expectations with our televisions.
We've designed this TV with features like 4K HDR Picture and Game Menu to deliver a vibrant and immersive entertainment experience and we're so glad you've chosen to stick with Sony.
Thanks for choosing Sony!
All the best,
Estefany
- Pros mentioned:Picture quality
Bravia 3 internet tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a bit to figure out how to set up tv, but we got it working. Turns on immediately, great picture and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barry, Thank you for your review. We are glad to hear that you are now enjoying your new TV. Thank you for choosing Sony! -Carl
- Pros mentioned:Price
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a great price. Salesperson was very helpful., I love Best Buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephI, Thank you for sharing your positive experience with the K50S30 TV and Best Buy. It's great to hear that you found the TV to be a great value and that the salesperson was very helpful. If you have any specific questions or need further assistance with your Sony product, feel free to reach out. Thank you for choosing Sony and enjoy your new TV! -Carl
- Pros mentioned:Picture quality
Bravia TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and easy delivery. Nice quality picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DelmaI, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Solid unit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it’s supposed to. Solid unit for the price. Recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brosephus,
Thank you for choosing Sony!
We're honored to hear that the K50S30 TV is performing exactly as expected. Thank you for highlighting its solid quality and value, and for your recommendation. We appreciate your feedback!
Best regards,
-Fred
- Pros mentioned:Picture quality
Ravindran
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV with good picture quality. Sony introduced new X1 processor, we extremely happy with the quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rithika, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this teleision. The picture and sound are excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lois, Thank you for the 5 stars and for sharing your experience! We're glad to hear that you are very pleased with you new Sony BRAVIA 3 TV. It is also great to know that you find the sound and picture quality excellent. Thank you for choosing Sony, and we hope you enjoy more great moments with your Sony BRAVIA 3 TV! -Maria
- Pros mentioned:Picture quality
Cost Effective and Great Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent TV with a great picture for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mhaq, Awesome! We are glad to hear that you are enjoying the picture quality of your new TV! Thank you so much for choosing Sony! -Carl
I love Sony TVs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this a 3 because I love Sony tvs. This was a purchase for someone else and they returned it because Sony doesn’t support Spectrum streaming which the service they use. I would recommend only if you don’t subscribe to Spectrum streaming services.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuyshopper, While we are glad to hear that you are happy with the overall performance of your Sony TV, we are sorry to hear that it had to be returned due to the Spectrum streaming app. We hope that you consider Sony again in your future purchases.
Regards,
Carl
Satisfied repeat customer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service in locating what I wanted. Easy checkout & assistance with loading into my vehicle. So happy that you carry reputable brands. Never any problems with purchases from Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VirginiaB, thank you for the fantastic review! We're thrilled to hear you had such a smooth and helpful experience at Best Buy. At Sony, we take pride in being a trusted brand known for innovation, quality and reliability, and we're so glad you recognize the value of choosing reputable products like the Sony - Bravia 3. Thanks again for your support and for choosing Sony! Regards, -Dominick
- Pros mentioned:Picture quality
Sony satisfaction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, great picture quality, good sound and well priced. As always, very pleased with this Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaG, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
