Customer Ratings & Reviews
- Model:
- K50S30
- SKU:
- 6578583
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the amazing picture quality and ease of use with app navigation. The setup process is straightforward, and the TV displays nice colors. Some customers have noted concerns about the remote control and prefer other operating systems.
This summary was generated by AI based on customer reviews.
Good - but on dark colors, hard to see detail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The colors and sound are good. However, for anything really dark, it is hard to see detail. Someone wear's something black, and it's like black paint. Hard to see detail.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanV,
Thank you for your feedback. We're glad you're enjoying the colors and sound, but we're sorry to hear about the difficulty seeing detail in dark scenes. This is not the intended experience.
We recommend adjusting the Brightness or Black Level in your picture settings, or trying a different picture mode like Cinema to help reveal more detail.
If the issue persists, our support team can provide further assistance. You can contact them directly by visiting this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thanks for choosing Sony.
Best regards,
Eliab
Sony is #1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First new tv for me in years and its a winner! Good experience at best buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AngeloM, thanks for sharing your experience with the BRAVIA 3! It is most rewarding to hear that you're now enjoying a top-tier television! Thank you for choosing Sony. Sincerely, -Jenn.
Love Sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony’s are the best tv’s. For a LED this one is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MikeP, thanks for the five stars!
It is truly wonderful to know you're so happy with your Bravia 3 and consider Sony TVs the best. We're happy that you appreciate our LED technology!
Thanks for choosing Sony.
Sincerely,
Jenn.
Bestbuy and their products are hands down the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased numerous Sony Organic LED TV’s a long with most recent purchase of the Sony 50in Bravia 3 from Bestbuy and Bestbuy and Sony are hands down the Best. Bestbuy is the best go to for all of your Electronics.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zman, That's awesome! We're really delighted to hear you love everything about your Sony BRAVIA 3 and you are having an enjoyable watching experience with this great TV. Glad to know you like the stunning 4K HDR picture. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess
TV cannot hold wifi connection
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV constantly drops wifi connection. I took all required procedures to address this issue including constant contact with my wifi provider. This only occurs with this tv. My other 3 Sony Bravia's don't seem to have this problem. I have reset the network, disconnected the power source, reset my router and I can't watch more than 10 minutes of a program before it drops the wifi signal. The issue is not the quality of picture and sound, it is the failure to maintain wifi connection.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Oles,
Thank you for sharing your feedback with us.
We're sorry to hear that you're experiencing issues with your BRAVIA 3. We're here to help! Let’s go through some troubleshooting steps to resolve the problem with your TV disconnecting from the network.
1. Check for missing updates: Occasionally, your TV may not function as expected due to outdated software. You can verify this by navigating to Settings > System > About > System Software Update > Check for Updates.
2. Verify your router's frequency band settings: The performance of your TV can vary depending on the band it is connected to. We recommend using the 2.4 GHz band for optimal performance.
3. Review your Internet Protocol settings: It is advisable to use IPv4 instead of IPv6 for better compatibility.
4. Enable IP control: To improve network performance, we suggest activating simple IP control. You can do this by going to Settings > Network & Internet > Home Network > IP Control > Simple IP Control > Turn it On.
5- Check the distance: When using Wi-Fi®, the distance between your router and your device plays a crucial role in connectivity. Ensure that the router is positioned within 25 feet (7.62 meters) of your device for optimal performance.
6- Utilize physical connections: For a more stable connection, consider using an Ethernet (LAN) cable to connect your router directly to your TV.
7- Test with a hotspot: If your router is not providing a strong signal to your TV, try using a mobile hotspot to determine if the issue persists. If the problem does not occur while using the hotspot, it may be necessary to review your service agreement with your Internet Service Provider (ISP).
If the problem continues, please reach out to us via email for further assistance. Kindly include your name, Best Buy username, model number, details of the issue, and your telephone number in your message to [email protected].
We apologize for any inconvenience you've experienced and are committed to helping you resolve this matter. Thank you for choosing Sony!
Best regards,
Gus
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect for my size home. Best but is the best!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DorothyB, thanks for sharing this great review!
It is truly wonderful to know the BRAVIA 3 fits perfectly in your home–outstanding picture on every screen sizes!
Thanks for choosing Sony.
Sincerely,
Jenn.
Ms. Tina
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love...Love...Love...my TV...have 2 Sony 50" & enjoying them both!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tina, Thank you for the wonderful feedback! We're thrilled to hear that you're enjoying them both. Thanks for choosing Sony! -Sam
Love the TV--Best Buy, not so much!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Apparently the 2025 TVs are much more complicated to set up. Luckily, my neighbor is a video expert/computer whiz!
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, SaundraD! You definitely made the right choice with this TV. We're so delighted to hear that you like the clear picture quality, smart Google TV features, overall performance of the TV. Thank you for choosing Sony! Enjoy! -Jess
New Sony TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to find and purchase my item, as always, the ability to finance a high quality item with great customer service keeps me coming back to Best Buy over and over!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarshallM, We're very happy to hear that! Good to know you had an excellent shopping and customer service experience. Thank you for choosing Sony! -Sam
Sony 50inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my new tv it has many features that I wasn’t even aware of.
I would recommend this to a friendSony is the best!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so lucky that my old television went out when it did. I found this Sony on the Black Friday sale. I am very pleased with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebbieB2020, It's great to hear that you are pleased with your new Sony television purchase from the Black Friday sale! Many customers have shared positive feedback about their experiences with Sony products during these sales events. Enjoy your new TV and thank you for choosing Sony! -Carl
Nice tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price however with speakers in the back sound bar likely needed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaC, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is not as clear as my last Sony kinda disappointed
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hammer,
Thank you for sharing your feedback on the BRAVIA 3. We're sorry to hear that the picture clarity isn't meeting the high standard you've come to expect from Sony and your previous TV.
The picture preferences on new models can sometimes feel different right out of the box, but the good news is that the BRAVIA 3 offers extensive customization for picture settings, including clarity.
We have a complete, step-by-step guide designed to help you customize the picture settings—including sharpness and clarity—to perfectly suit your viewing preferences:
https://www.sony.com/electronics/support/articles/00190409?utm_source=glean
Following the steps in this guide can often dramatically improve the clarity and overall viewing experience to your liking.
If you are using external devices such as a cable box, streaming stick, or Blu-ray player, a less-than-optimal connection could also impact picture quality:
Please ensure you are using a High-Speed HDMI cable between the external device and your TV. Standard or older cables might not support the best resolution that the BRAVIA 3 can display.
We are confident that by following the guide and checking your cable connections, you will be able to enjoy the superb picture quality your new Sony TV is capable of.
Thank you for considering Sony!
Regards,
Dominick
Little different
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning the TV features, this is a little different from my old device.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerry, thank you very much for your 5-star rating! We hope you are enjoying your new BRAVIA 3. We understand that this upgrade may prompt you to have questions or require assistance in using your new TV. If you need help, please feel free to reach out to us at [email protected]. When you contact us, kindly include your name, username, TV's model number, the issue or question you may have, and your phone number. Thank you for choosing Sony! Regards. -Jenn
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV, excellent delivery! Sony’s tv are the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lenetta31766, thank you for this fantastic score! It is most rewarding to hear that you're enjoying the exceptional quality of the BRAVIA 3. We're also glad to know that the delivery went perfectly. Thank you for considering Sony the best option! Best regards, -Jenn
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All was done professionally and with care. Sales rep was knowledgeable and thorough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatM, That's awesome! We're very happy to hear that you had an excellent customer service experience. Thanks for choosing Sony! -Sam
A
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the connection procedure with the Google soft installed. Google set up as a default that was hidden from common observation requiring me to get customer support.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FirsttimeASUSBuyer, Thank you so much for your review! We are glad to hear that you are happy with the overall performance of the Bravia 3 TV. We value your feedback as this will help us in improving our services and products. Thank you for choosing Sony! -Carl
Do not buy open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased open box excelllent with a geek squad warrenty. Took weeks to receive and tv had blue dots on screen, not the definition of excellent. When I called cs I was Told due to warranty they would replace with new at store. That was a lie. Rude, misleading customer service at store huffing and puffing like I was asking for something weird. not the Best Buy of the past who honored customers
No, I would not recommend this to a friendSony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift. Sony"s products are the best. As purchashed the x90l Sony 55".
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephanieS,
Thank you for the purchase! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony!
-David
Best in the land!.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best deal i ever purchased! I highly recomend dealing only with best buy. They are the only ones who know their business!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BreteS, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
