Customer Ratings & Reviews
- Model:
- K50S30
- SKU:
- 6578583
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the amazing picture quality and ease of use with app navigation. The setup process is straightforward, and the TV displays nice colors. Some customers have noted concerns about the remote control and prefer other operating systems.
This summary was generated by AI based on customer reviews.
Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the TV. I purchased one in 2016. Geek squad was great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathyL, Congratulations on your new purchase! We're thrilled to hear that your Sony BRAVIA 3 TV is to your liking and that you had a great experience purchasing it. Thank you for taking the time to share your wonderful feedback. We truly appreciate your trust in Sony, and we hope you continue to enjoy many more years of exceptional experiences with your Sony TV! -Maria
- Pros mentioned:Picture quality
Sony tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great quality just odd have to purchase the remote separate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TurtleBeach, Thanks for the feedback. We're glad you like the quality of the TV. If you purchase the TV brand new, it should come with a Voice Remote Control. If you're missing the remote control, kindly reach out to your dealer. Hope this helps. Regards, -Craig
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a pretty good TV with LED bright screen but sometimes takes time for loading.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Siddharthp, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
New Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV. A little pricey. Geek squad installation excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RogerB, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was delivered and set up by the Geek squad. Thank you all so much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Karen, Thanak you so much for your review! We are glad to hear that you are happy with your new TV! Thank you so much for choosing Sony and for the 5-star rating! -Carl
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always enjoy shopping at Best Buy. The TV I recently purchased has a few issues. The screen sometimes goes to start up mode in the middle of a program. The remote does not have a number display.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Printersupplies, We apologize for the issues you're experiencing with your Sony BRAVIA 3. For the screen going to start-up mode in the middle of a program, we recommend performing a soft reset.
Regarding the remote not having a number display, we understand this can be inconvenient. We appreciate your feedback and will consider it for future improvements. If you continue to experience issues, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Great Picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always have good luck with Sony TV’s, and I can get the MLB app to work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dans,
Thank you for the 5-star rating! We're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony and have a great day!
-David
Tv turns itself on every night.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this TV about 2 months, and this Sony Bravia 3 turns itself on every night all by itself. I have exhausted all resources I can find, and done everything all of them listed as possible solutions, and it still does it. Apparently, Sony knows this problem exists, and doesn’t know why. I have disabled all settings that supposedly would allow the TV to self start, but it seems to have a mind of it’s own. I have resorted to turning volume down to 0 so it doesn’t make noise when it does this. This is my last Sony product. There should be a recall of all Sony Tv’s, and complete refunds to people who bought them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JamesM,
Since you've already attempted troubleshooting steps and the issue persists, let's ensure everything has been addressed properly. If any steps were overlooked, please give them a try.
First, perform a power reset by unplugging the TV from the electrical outlet for at least 60 seconds. After that, check for any software updates. If you're unsure how to do this, you can find instructions here: https://www.sony.com/electronics/support/lcd-tvs-android-bravia-3-s30-/k-43s30/software/00340195.
Next, adjust your Energy Settings. Navigate to Settings > System > Power and Energy, and disable any energy-saving features such as "Idle TV standby" or "Auto shut-off."
Additionally, disconnect any external devices (like HDMI or USB) to determine if they might be causing the shutdown issue.
If the problem persists after these steps, consider resetting the TV to its factory settings. For detailed instructions, please visit: https://www.sony.com/electronics/support/articles/00159487?utm_source=glean.
We hope you find this information helpful. Thank you for choosing Sony.
Best regards,
Aldair
no comment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything was done very professionally and the installers were very knowledgeable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nothankyou, Thank you so much for your review! We are glad to hear that you are enjoying your new TV and got a professional experience with the installation of your new Bravia 3! Thank you for choosing Sony! -Carl
Sony hits a home run
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV very happy with this television set. Would recomment this to everyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CourtlandW, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
Sony Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV overall, though audio could be improved..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JnLL, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been a Sony person and I love there products
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there Brice! Thank you so much for your review! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
mrs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It replaced an old tv of 9 years and this is just perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathleenT, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I set up the new Sony TV Model:K50S30 I also installed a brand new Amazon Firestick on HDMI2. For some reason I cannot use the Firestick to turn the TV on or off and the volume / mute button won't work either.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DanC, We are sorry to hear that you are experiencing issues with your K50S30 TV.
Here are some steps you can try to resolve the issue:
Ensure HDMI-CEC is Enabled: Make sure that the HDMI-CEC (Consumer Electronics Control) feature is enabled on your TV. This feature allows devices connected via HDMI to control each other. On Sony TVs, this feature is often referred to as "BRAVIA Sync". You can enable it by going to:
Settings > External Inputs > BRAVIA Sync settings > BRAVIA Sync control > On
Also, please check if this control is also available on your FireStick device. For this, please refer to the manual of the external device or you may also refer to the manufacturer of the external device.
May we contact you to help? If so, please email the below information to [email protected]
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
We love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is everything we thought it would be. We love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patty, Thank you for your review. We are glad to hear that you are now enjoying your new TV. Thank you for choosing Sony! -Carl
Worst customer experience ever!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV from Best Buy out of the box it did not work. I have so far spent over 12 hours between Best Buy and Sony customer service trying to get resolution still don’t have an answer on it. They continue to add new layers and new layers upon new layers first you go through two layers of customer service help ““ where they take you through the set up and the reset up of the TV that took about two 2 1/2 hours Then you get an email saying please take pictures of the TV so we can return it or do whatever they’re gonna do so I take the pictures send them on my Apple iPhone to them as requested then I get an email back saying we can’t accept them in the Apple to our format so you’re gonna have to find another way to send the pictures to me Then you just ask what is the final what are you guys gonna do? Are you gonna give me a TV or you gonna do - still waiting!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ScottI65, We apologize for the inconvenience. If you already reached out to Sony Support, may we ask for your case ID so we can review?
If you haven't yet, we recommend reaching out so they can assist you setting up your TV.
You may contact our product support team via phone call at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Hours of Operation
Monday - Friday 9:00 am - 9:00 pm ET
Saturday - Sunday 10:00 am - 8:00 pm ET
Best regards,
Craig
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new tv's. Never go wrong with a Sony Bravia!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RosanneM, Thank you for your honest review. We are glad to hear that you are now enjoying your new TV. Thank you for choosing Sony! -Carl
Peg
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice television, wish the sound was a little better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Seniorgal, Thank you for your honest review. We are glad to hear that you are now enjoying your new TV. Thank you for choosing Sony! -Carl
Great TV for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was a great upgrade to entertainment station.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanF, Awesome upgrade! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
I want to swap out this brav 3 for a different one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This brav 3 can't set up favorites folders 1, 2, 3, 4, like the other Sony models. You also can't HEY GOOGLE without the remote control mic. Every thing else is ok. Cst serv lost connection with me 5 times in a row. I would not recommend this 50 inche tv .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Screwed, We are sorry to hear that you are experiencing issues with your Sony TV. We'd would like to ensure that you get the best experience out of your Sony TV. May we contact you to help? If so, please email the below information to [email protected]
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
