Customer Ratings & Reviews
- Model:
- K50S30
- SKU:
- 6578583
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the amazing picture quality and ease of use with app navigation. The setup process is straightforward, and the TV displays nice colors. Some customers have noted concerns about the remote control and prefer other operating systems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV Is A Pleasure . Many Features Enable You To Choose Whatever You Want To View, Daily Reminders , Photos Ect. There Are So Many Options. Great Investment. CustomerService Is Excellent As Well As The Support When You Need Assistance. Thank You.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Homestead, Thank you for the amazing review! We're thrilled to hear that you're enjoying the many features of your Sony BRAVIA 3. Good to know you had an excellent customer service experience. Thanks for choosing Sony! -Sam
Customer Service made it worth it from Best Buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st Bravia I had was older serial number, but new and even with updates had issues. Sony was going to send me a new one, but I was within the return at Best Buy. Best Buy came out, exchanged for same model and it is fantastic. The new one did not need the software updates and was more recently made. Any buyer remorse went away because of both Best Buy and Sony customer service. Only issue was that it did not have RCA jacks for my expensive Sony DVD player, the DVD did not have HDMI, so had to get new Sony DVD for about the same price as the RCA to HDMI conversion box.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenS, Thank you for sharing your review. We're glad to hear that your new Bravia 3 is working fantastically and that both Best Buy and Sony customer service could help resolve your initial issues. We apologize for the inconvenience of not having RCA jacks to connect your older Sony DVD player. While modern TVs are moving towards HDMI for better quality and compatibility, we appreciate your understanding and hope you are enjoying your new Sony DVD player. Your feedback is valuable and helps us improve our products. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Great TV if you know what you're doing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our third Sony Bravia. Very good picture. Easy transaction with BestBuy. Manufacturer provided connection information, but lacked operating manual.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roadwarrior, Thank you for choosing Sony. We are so glad to hear that you are happy with your purchase! You can check out the Help Guide, Operating instructions and Reference Guide on our link: https://www.sony.com/electronics/support/product/k-55s30/manuals
I hope this helps!
Regards,
Carl
Better Options At This Price Point
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The UI of this TV is pretty outdated although there are a couple extra quirks and features that come with the Google TV interface. Overall it is decent but I would opt for other brands such as Samsung and LG for a TV at this price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Shane, thank you for sharing your feedback regarding the BRAVIA 3 TV. We sincerely apologize that you find the user interface to be outdated and we appreciate your insights on the additional features offered by the Google TV interface.
We continually strive to improve our products and your input is invaluable in this effort.
The BRAVIA 3 boasts stunning 4K HDR picture quality, immersive Dolby Atmos sound and a sleek design that complements any space.
We appreciate your input and encourage you to explore all that the BRAVIA 3 has to offer.
Thank you for considering Sony products and for your feedback.
Best regards,
Estefany
- Pros mentioned:Picture quality
Picture perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great color, easy setup. Lots of options on google TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ValB,
Thank you for choosing Sony!
We're thrilled to hear that you're enjoying the vibrant color and the easy setup of the K50S30. Google TV indeed offers a fantastic range of options to enhance your viewing experience. Your experience motivates us to continue delivering high-quality products.
Best regards,
-Fred
- Pros mentioned:Picture quality
Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Great sound and brightness.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaniceA, Fantastic! We're glad you like the great picture quality, sound, and peak brightness level of your Sony Bravia 3. Thanks for choosing Sony! -Sam
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a 50 inch Sony Bravia 3 a Week ago. The picture is OK. But, we turn our TV on and approximately 30 seconds later. It turns off. Turn it back on and a home screen comes up and we have to hit The input button to get the home screen to go away. The TV sounds very tiny watching a movie is ridiculous. It makes the movie seem very cheap and also there is a dark line at the top of the movie and a dark line at the bottom of the movie, like it is in wide screen. I cannot locate anywhere in the settings to change that. possibility that this TV is going back. We have owned Sony TVs for 15 years. And they were wonderful. This one is not.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Nothappy, While we are glad to hear that you are happy with the picture quality of the Bravia 3 TV, we are sorry to hear that you are experiencing issues when watching movies. If you still have the TV, we'd love to troubleshoot the issue and make this a better experience for you. In the meantime, you can adjust the aspect ratio of the TV using the TV remote. Please go to [Settings] — [Display & Sound] — Screen. From here you can adjust the aspect ratio and viewable screen area of the TV.
May we contact you to help? If so, please email the below information to [email protected]
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Love a Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV for my in-laws and they are enjoying it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarryL,
It's truly wonderful to hear that your in-laws are enjoying their Sony BRAVIA TV, and thank you for sharing a perfect 5-star rating with us! The K50S30 model offers vibrant picture quality and clear sound, making it a fantastic choice for home entertainment.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
It's OK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. The screen doesn't seem as sharp as my other Sonys.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MarkS,
Thank you for your honest 4-star review of the K50S30. We appreciate your feedback and are sorry to hear that the screen doesn't seem as sharp as you've come to expect from our TVs.
We understand that image quality is a priority, and we're committed to delivering a great viewing experience. The K50S30 features our 4K Processor X1, which works to reduce noise and enhance detail to ensure a clear and vibrant picture. We recommend ensuring your picture settings are optimized for your viewing environment, as this can often enhance sharpness.
Thanks for choosing Sony, have a great day!
DiegoV
Great on line experiance.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace a TV that stopped working. This "SONY" had very good reviews & price was within my budget.
I would recommend this to a friend- Cons mentioned:Remote control
Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is woefully underdeveloped. Needs channel select numbers and a flashback button for last channel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zzzzzzzz, thanks for taking the time to write your review! We really appreciate your feedback and comments, in regards to the numeric pad or numbers for the remote, you can easily access them by pressing the MENU button and then selecting the number/channel you want, also for your suggestion of adding a flashback button we will send this to the appropriate team to evaluate and consider it. Thanks for choosing Sony. Best regards, - Dominick
stevew
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a loyal satisfied customer of SONY products for years
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveW, Awesome! We are glad to hear from a loyal customer! Thank you so much for your 5-star review and for choosing Sony! -Carl
The worst
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the Bravia 3 open box-excellent condition because of the great price. It arrived without the two legs for the stand. Best Buy told me my only option was to box it up and return everything for a refund. I told them I didn’t want that option. Just credit me the difference between excellent and good condition and I would find the legs online. They refused. I then asked if they would contact the store it shipped from to see if they could locate the legs. Again, they said they couldn’t do that. So I paid for excellent condition which is supposed to contain all parts and received good condition-no credit from Best Buy. I won’t order from them again. They lost a customer over two plastic legs. I located them on eBay and paid that additional fee.
No, I would not recommend this to a friendJunk, absolute complete junk!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never in my life bought such an abhorrent piece of electronic trash . If you want have most of your apps inoperable, have to constantly update and restart over and over and over, buy this tv, you won’t be disappointed. What you can expect is not to be able to stream anything whatsoever, you won’t be able to use apps and you won’t be able to use anything apple or google! If you don’t believe me buy it. I willnever ever buy anything from best buy or sony again in my lifetime!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi 7799aa,
Thank you for sharing your experience with us. We apologize for the inconvenience that this issue with your Sony BRAVIA 3 TV has caused you. We understand how frustrating it must be having inoperable apps and being unable to stream or use even Google or Apple TV. For us to better assist you, we'd like to know more information about these issues. Are there any warning messages that flash when you encounter some of the steps?
For the meantime, you may try checking for network issues. Network issues can cause apps not to load, movies to buffer, music to not play properly, or other errors. You may check this link to help you with some of the more common reasons network issues occur and the trouble shooting steps: https://www.sony.com/electronics/support/articles/00151038?utm_source
If the issues still persist, you may also try running the steps in restart, power reset, or set the Google TV back to original factory settings. You can check the link below for the steps in doing so: https://www.sony.com/electronics/support/articles/00159487?utm_source
If you need further assistance, may we contact you to help? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service; we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional information regarding your experience with the K50S30
Thank you for your patience, and we look forward to solving this issue with your Sony TV.
Sincerely,
Maria
Not worth buying.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is OK but I have had so many problems with the TV loosing connection with the remote. Every two weeks or so have to unplug the TV and pray that the TV and remote reconnect. It is so frustrating having to do this almost every time and usually when I want to watch a show via streaming. I would not recommed buying this brand of TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RobertT,
Thank you for your time writing this review. While we are glad you like the picture quality of your BRAVIA 3 TV, we're sorry to hear the issue that you are experiencing with the remote. Allow us to help troubleshoot the problem.
Please try some solutions below if the TV remote is not working properly:
Press each button on the remote control twice to make sure none of the buttons are stuck.
Remove and reinstall the batteries to ensure a good connection.
Replace the batteries with new ones.
Perform a power reset of your TV. Temporary and intermittent issues are often resolved by performing a power reset.
Try performing a software update on your TV remote control.
For additional troubleshooting, please refer to this link: https://www.sony.com/electronics/support/articles/00030297
May we contact you to help? If so, please email the below information to [email protected]:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Bad bad bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The software was updated and nothing of the TV is seen and because it is open box SONY does not recognize the warranty. Never again!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi user490112,
We are very sorry to hear about the inconveniences that you are facing with your BRAVIA TV. We'd be more than glad to take a look into the available options in order to assist you.
To help us in gathering more information regarding this matter and to work together towards a solution, please reach out to us via email at [email protected]. We kindly ask that you include the following details in your message:
- Name:
- Sony Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience, and for considering Sony products.
Best regards,
DiegoV
