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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 472 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the excellent picture quality, vibrant colors, and overall TV quality of the 50" Class X77L LED 4K UHD Smart Google TV (2023). Many find it easy to use and appreciate the price. However, some customers have reported issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 472 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great with a nice clear picture and the talking remote is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianW, Awesome! We are glad to hear that you are happy with your new TV! Thank you for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top class TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality for the money. Sony has been a reliable TV brand for many many years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Calgal, We are so glad to hear that you are happy with your purchase! With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY IS THE BEST!!!!!!!!!!!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING TV...............................................

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NathanielB, We're glad you are happy with your TV. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV! Second one we’ve purchased. Highly recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JackieW,
      Awesome! We're glad that you are satisfied with your purchase. Your recommendation is highly appreciated and thank you for trusting Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV. Sony makes great products and this TV will not disappoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jay58, we're glad you like our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is a nice size and clear for the most part. I got this TV because my Roku just completely stopped working one night.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tai2023,
      Thank you for your time writing this review. We're glad you like the size and clear picture of your new TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Winner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear and projects from the back. Not tinny...the picture is beautiful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferS, Awesome! We are glad to hear that you are enjoying your new TV! With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is excellent. The installation service provided by the Geek Squad was excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dmoney67, We are so glad to hear that you are happy with your purchase! With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up great picture!! Great experience at Best Buy. Will definitely go back when needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DMNOrlando, We are glad to hear that. We always strive to deliver the best picture and sound quality with our TVs. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. It's great to know that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 50"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Picture. . .timely delivery. Although I wish that Total Tech still existed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VeronicaG, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is better than previous set bought 2years before

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnB, That's great to hear. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the size, price & it’s a Sony. Clear crisp picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gman,

      Very nice! We're glad to hear that you like the size, price point and picture quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality tv for a reasonable price. My son loves it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matthew, Thank you for the 5-star rating! We're really glad your son loves your new TV and you like the reasonable price too. We always strive to deliver the best quality with our products. It sounds like we hit the mark with the X77L. Thank you so much for sharing this awesome feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. I have received the TV on time and its performance is very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VaradarajanS, Awesome! We are glad to hear that you are happy with your new TV! Every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this tv. Comes in perfect and sounds awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErikB, We're thrilled to hear that you're enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greatttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Millers, we're glad you like your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    50” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony products, easy to setup and use. Will always buy Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReginaN, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Very good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, works great with streaming would recommend this TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffreyD, You've made an excellent choice! Good to know that you're having a great time with the streaming apps and you like the ease of setup of your Sony X77L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Best Buy TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase Great service and installment Quality TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryF, we're glad you like your purchase! Enjoy your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Porch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mid range TV for a screen porch. Simple set up and usual high quality from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MCOY,
      Amazing! We're glad to hear that you found the perfect TV for your screened porch. Your purchase allow us to continue to do what we love and provide you with quality products. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! - Kris Sony_US

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