Customers are pleased with the excellent picture quality, vibrant colors, and overall TV quality of the 50" Class X77L LED 4K UHD Smart Google TV (2023). Many find it easy to use and appreciate the price. However, some customers have reported issues with the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 472 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Good quality
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV has great picture quality, Google operating system and apps work well.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi PaulB, Awesome! We're glad that you like the picture quality, Operating System, and the apps work well. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. Erin
Rated 4 out of 5 stars
Good tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my mom for christmas and its a nice tv although i was kind of dissapointed with the picture quality. Theres different options of picture quality but none really looked right. Years ago i bought a tv for myself and when i bought it they offered to cone and set it up and adjust the picture quality to its best look but that wasnt offered when i bought this one so maybe they dont do that anymore.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Penguino, Thank you for your honest review. For this, please check if the picture quality is also the same when watching from the built-in applications of the TV (Netflix, Amazon Prime, and YouTube) as the picture quality will depend on the content being played on the TV.
With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper.
Regards, Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
GS
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound and picture. Set up was extremely easy!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi GaryS, That's awesome! We're glad you like the great picture and sound quality and ease of setup of your Sony X77L. Thanks for choosing Sony! -Sam
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony can't be beat for picture clarity
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture and sound quality. Sony can't be beat for picture clarity.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi GinnyLee, Awesome! We are so glad to hear that you are happy with the picture and sound quality of your new TV! With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent tv!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent tv for the price I was so happy to have found this tv
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi BryceD, Awesome! We are glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Recommended TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent products, fast system, and great sound. Great price per quality received.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi CamiloA, Thank you for your strong recommendation! We're glad to hear you are enjoying your new TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing Sony! - Kris
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful picture quality and sound. It’s exactly what we wanted.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi RobertM, Awesome! We are glad to hear that you are enjoying your new TV! With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Worth it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worth it to buy this TV you will love it to watch movies & gaming
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Mohammad, Awesome! We are glad to hear that you are enjoying your new TV! With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture and price would recommend to everyone
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Bassman, Thank you for upgrading to your new Sony X77L! You've made an excellent choice. We're very happy to hear you love exceptional picture quality of this TV and you appreciate the reasonable price. Thank you for the recommendation and for choosing Sony! -Jess
Pros mentioned:
Color
Rated 5 out of 5 stars
Best TV
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great color, easy to set up and just the right size for our living room.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JJay, Awesome! We are so glad to hear that you are happy with your new TV! Every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper.
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
A Great TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A great TV, a great picture and a great value. I recommend it
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi LouR, Awesome! We are glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV. The picture is super. Really really impressed.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi there, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony Oled TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Sony OLED TV is absolutely brilliant and produces splendid images. We love it!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi David, We're very happy to hear this feedback! Good to know you like the excellent picture quality this TV delivers. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! -Sam
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Mya
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best tv ever great sound quality is amazing i highly recommend
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi MyaM, We are glad to hear that you are happy with your new TV! With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best TV. Clear vision and sound quality is the best
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi there, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best Buy the Best
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent Tv and Great Services in my purchase. I really enjoy go to Best Buy
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi CarlosR, Wow! We're glad to hear your enjoyable shopping experience. Your satisfaction with your new TV is greatly appreciated. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thanks for choosing Sony! - Kris
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Christmas present
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My 16 year old love it!! Great buy and awesome picture!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi ShellyM, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Review on Geek Squad
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agood TV,only problem, that that Geek Squad was called out 3 times for adjustments.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi DallasR, We are glad to hear that you are happy with your new TV. With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 1 out of 5 stars
Absolutely Disappointed
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I was considering a new TV, I remember being very pleased with a couple of audio products I have of theirs (headphones, portable speaker) that I decided to give Sony a try. Huge mistake.
This is the worst TV I have ever owned. While the picture is good, pretty much everything else about the TV completely sucks.
Operating System - EXTREMELY slow and clunky when navigating the menus. Often resets itself back to the home menu. I uninstalled all apps besides Netflix and YouTube, didn't see a performance improvement. When watching native apps, the TV will shut off and restart or return itself to the home screen more than once an hour.
Sound - I am using the TV with a new Sony soundbar, connected per instructions through HDMI. Sound output to soundbar regularly drops out, sometimes reconnects on its own and sometimes requiring resetting the soundbar.
Inputs - I have been watching YouTube using a Nintendo Switch on input one, which seems to get around the issue of the TV resetting itself all the time. Except there is still an issue with the sound disconnecting from the soundbar.
Overall, I am so angry that I didn't keep the packaging material for the TV and I might have a hard time returning it. But I advise anyone, please avoid buying this TV at all costs. I have owned both cheap and expensive smart TVs from other brands and never had issues like this.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Chris, Thank you for your honest review. While we are glad to hear that you are happy with the picture quality of the X77L TV, we are sorry to hear that you are experiencing issues with the performance of the TV. We'd love to troubleshoot the issues and make this a better experience for you. In the meantime, for slow and unresponsive Google TV user interface, please make sure that the firmware is up to date. For more information, please refer to this link:
May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name: Username: Telephone Number: Model Number: Issue:
Regards, Carl
Pros mentioned:
Color
Rated 5 out of 5 stars
Thanks
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great color and Smart features forInternet and local channels.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi GDMC, Awesome! We are so glad to hear that you are happy with your new TV! With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl