Customer Ratings & Reviews
- Model:
- KD50X77L
- SKU:
- 6544135
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the excellent picture quality, vibrant colors, and overall TV quality of the 50" Class X77L LED 4K UHD Smart Google TV (2023). Many find it easy to use and appreciate the price. However, some customers have reported issues with the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV with a great picture. I would recommend to a friend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilyK, Thank you for the positive review! We're glad you like the great picture quality of your Sony X77L. Your recommendation means a lot to us! With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing Sony! -Sam
- Pros mentioned:Picture quality
10/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the TV for a month now and it works great! No issues
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JennyS,
Thank you for sharing your great experience so far with your X77L TV! Your satisfaction with our product means a lot to us. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! - Kris
- Cons mentioned:Remote control
############
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 stars, but the remote is hard to use, could use numbers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonK, thanks for commenting. We are thrilled to know that you're satisfied with the superb performance of your KD50X77L. We truly appreciate your feedback with the design of the supplied remote control and we're sorry if it didn't live up to your expectations. We value you & thanks for choosing Sony! - Romeo
- Pros mentioned:Ease of use
my tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it and would recommend it to everyone. Easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi catlady, Thank you for choosing Sony! We are glad to hear that you are happy with your new TV! Thank you for the 5-star rating! -Carl
- Pros mentioned:Picture quality
It's a great TV!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're very pleased with this purchase. It's a great TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanH,
It's lovely to hear your positive feedback! We're really glad you are pleased with your new TV. Your satisfaction with our product means a lot to us. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Easy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like quality TV Too soon to tell Picture quality is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathyW, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Ease of use
It is ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is you get what you pay for. The picture is not that great to me, think it could be a little better. I know it is their lower line but for the price could be better. The volume is great and overall the TV is easy to use.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Adoptdontshop, We are sorry to hear that the X77L did not meet all of your expectations when it comes to the picture quality. For this, please try adjusting the picture setting of your TV to your preference using the TV remote. For details, please check our help guide link: https://helpguide.sony.net/tv/kusltnr1/v1/en-003/07-01_08-01.html?hl=picture+quality
May we contact you to help? If so, please email the below information to [email protected]
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Pros mentioned:Picture quality
Good TV for Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really Good tv Good picture crisp and clear. No problems
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KennethJ,
It's lovely to hear your positive feedback! We are very grateful that you like the crisp and clear picture of your new TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
DONNIE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT COLORS AND PICTURE IN 4K SETTING, SOUNDS GREAT
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DONNIE,
Amazing! Your satisfaction with the incredible colors, picture, sound, and 4K features of your new TV are greatly appreciated. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! - Kris
- Pros mentioned:Picture quality
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is always a quality and reliable product. AAAA
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyJohn, Awesome! We are glad to hear that you are happy with your new TV! Every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Picture Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, crystal clear and perfect size for my wall
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian,
Awesome! We're glad you like the crystal clear picture and how your new TV perfectly fits your wall. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Awesome TV!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is working incredibly. So happy with my purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luis, We are thrilled to hear that you are so happy with your Sony BRAVIA TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Price
We really enjoy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for the price! We really enjoy it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aichgee, Excellent! We're glad to hear you feel that the X77L is worth its price. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing Sony! -Sam
Who doesn't want a Sony
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good.. son's TV. He did say that sometimes it would all of a sudden switch to different sources. So not sure, if it's something to do with it being hooked up to a PlayStation and roku stick, but overall we are satisfied.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BradleyF,
We're sorry you've been running into difficulty. Some of these issues can be fixed by simply restarting the TV. To do that, simply press the power button on the remote control for about 5-10 secs while the TV is on. To make sure your TV runs as smooth as possible, we highly recommend downloading and installing the latest software for the TV.
If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Despite your concerns, we're happy that you like the smart Google TV features and overall performance of the TV. Thanks for your purchase and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of my best tv ever buy, I am very happy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamobe,
Wow! We're delighted to hear that you are happy with your newly purchased TV. Sony's commitment to customer satisfaction is our top priority. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
quality product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Great size and quality picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi topnotchlaptop,
Perfect! We're delighted to hear you like the great size and picture quality of your new TV. Your purchase allow us to continue to do what we love and provide you with quality products. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Expectations met.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. This is what I expected from a SONY!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WandaB, We are happy that you like the picture quality of your Sony BRAVIA 4K smart Google TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Disappointed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an older Bravia that I pove so I purchased another one. Picture quality is great, but that's about it. Extremely slow. Most irtitating of all is how all apps will open at random.
No, I would not recommend this to a friend Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this purchase. It has many features that I will never use but for someone with technical knowledge this would be a good TV. I did have a problem but with the help of Geek Squad (Dave) it was easily resolved.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoanB,
Thank you for the 5-star rating! We really appreciate your satisfaction with your new TV. We're sorry to hear if you experienced some issues with the unit. Glad to know that Tech Team we're able to help you out and resolved the problem. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
New tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a good tv. No complaints after 2 weeks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertK, Awesome! We are so glad to hear that you are happy with your new TV! With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Thank you so much for choosing Sony! -Carl
