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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 472 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the excellent picture quality, vibrant colors, and overall TV quality of the 50" Class X77L LED 4K UHD Smart Google TV (2023). Many find it easy to use and appreciate the price. However, some customers have reported issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 472 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Quality TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Good picture and sound. Easy to set up. Definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Star wars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up.Good.picture quality.The sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisA, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Yes it’s Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Darn nice set, really in joying it, people at Best Buy’s were great, just as the installer was. Great place to buy from, 100 percent better than any box store

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyS,
      Awesome! We're glad to hear your enjoyable shopping experience and how your new X77L TV was professionally installed by the Tech team. We always strive to deliver exceptional quality products and provide greatest experience possible to our dearly customers. Thanks for purchasing Sony and enjoy watching! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good priced TV for what it delivers. Excellent form factor, picture quality, and sound quality. Fits very well in my home office without any issues. Will never buy any other TV except for Sony due to quality and reliability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dsksvr17, Thanks for sharing your experience. We are glad that you like the quality of your Sony TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    needs sound help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture but needed sound bar got sony bar at amazon for 100 bucks. we have small room and this worked perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user263805, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sony tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price picture perfect telling all my friends

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user246595, we're glad you like the picture quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a solid choice. Great, picture, fantastic sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KB2024,
      What a nice deal for a TV! We're glad that you are pleased with the picture and sound quality of your new Sony TV. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice TV at a great price. Does everything but make the popcorn.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gr8poodles, fabulous! You've definitely made a great choice! We are truly happy to hear about your satisfaction with the amazing performance and reasonable price of your KD50X77L. Thank you very much for the perfect star review and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy at Best Buy. Great value. Easy set up. Beautiful picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Slavman1, We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    A good quality TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the way I can click on the microphone to use the Google App for YouTube to find useful instructions that peak my many interests that includes woodcarving and to play along with musicians who I have enjoyed their music over the years. I am looking forward to the many other options with the TV that I have yet to explore.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello userJCU,
      Thank you for sharing your experience of our Sony KD50X77L TV. We're glad that you were able to utilized the built-in mic to search for the programs you want. Enjoy and thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best buy is good and good things

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE MY TV SONI BRAVIA the tv screen is good and i like the sounds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaulC, Thank you for the 5-star rating! We are glad to hear that you are happy with your new TV! With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sony x77l a good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony x77L, so far an excellent buy, i didnt set it up till a week ago and im satisfied

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlisaL, Congratulations on your new Sony X77L! We're thrilled to hear that your satisfied with your purchase. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    awesome tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this tv! great value for the quality. I would recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MollieE, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony and for your recommendation! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and quality sound. Sony is a first class product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hamilton, Awesome! We are glad to hear that you are enjoying your new TV! With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture great staff overall wonderful experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and fits great in my space. Great purchase made

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user752842, Awesome! We are so glad to hear that you are happy with your new TV! With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Happy holidays tv.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is good for budget and good for entertainment.Enjoy with my holiday.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user692949, Awesome! We are so glad to hear that you are happy with your new TV! With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Sony TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like our new Sony TV. Easy to use…good for older people.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaneG, Excellent! We're thrilled to hear you like the ease of use of your Sony X77L. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    this is a best buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and easy to use The sound quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertaR,
      Fabulous! We're glad you are enjoying the amazing picture, sound, and ease of use with your new TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Easier than I thought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered on line after reviewing the options. My son in law picked it up which was an easy process. He set it up for me....no need to wait for someone to come for a service call. Much easier process than I had anticipated.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user492497, Awesome! We are so glad to hear that you are happy with your new TV! With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl Sony_US

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