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Customer Ratings & Reviews

Your price for this item is $529.99

Customer reviews

Rating 4.6 out of 5 stars with 469 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 50" Class X77L LED 4K UHD Smart Google TV (2023) for its excellent picture quality, ease of use, and vibrant colors. Many find the TV to be of great quality and an excellent value for the price, also appreciating the easy-to-download apps. However, some customers have reported issues with the remote control's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 469 reviews
  • Rated 5 out of 5 stars

    RACING SIM TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Video quality I use this for my racing sim refresh rate keeps up with sim.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexanderD,

      Thank you for your fantastic 5-star review of the Sony X77L! It is most rewarding to hear that you are experiencing amazing video quality and that the refresh rate keeps up perfectly with your racing simulator. We are thrilled it's enhancing your gaming experience!

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has been awesome. Such a great picture and easy to navigate. I would definitely purchase another Sony if needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Macbook, Awesome! We are glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony Bravia purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. I got the 50” Sony Bravia and its picture is just as great as my 65” Sony Bravia. The sound is good. It doesn’t really need a Sound bar since the built in speakers have good quality and not tinny sounding as other tvs. The salesman was polite and very helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scott, Thank you so much for taking the time to leave us a review of your Sony X77L! We're delighted to hear you like the exceptional picture and sound quality of your new Sony TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    1st smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to navagate. Does great with antenna our 1st smart tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nettie, we're glad you like the picture quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV louder than expected but works great for living room area. Love it every bit and quality is 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jayson, Awesome! We are glad to hear that you are happy with your new TV! Thank you for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Very satisified.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony 55" TV. Bright color, easy set up (I had replaced an old Sony), prompt delivery service, questions answered with suggestions from my Best Buy salesperson and the price was right. All in time for college football season! The only addition I am considering is a sound bar down the line. All in all I am very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillG, We are happy that you love your new Sony BRAVIA and that you are very satisfied with it. We always strive to deliver the best picture and sound quality with our TVs. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No sound bar needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color rendition, and the sound is excellent. In fact, you can definitely get away without buying a separate sound bar. I was going to go with a less well-known brand, but decided this would hold up better over time. Happy I made this choice; I'd buy this again in a minute.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregoryM,
      Excellent choice! We're delighted to hear your satisfaction with the incredible picture and sound quality of your new TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great TV, good color and sound. Easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gypsytraveler, Awesome! We are glad to hear that you are enjoying the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 50 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to operate.Fit the space nicely. Like the menu items.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryH,
      Many thanks for the 5-star rating! We're glad to hear that you are having an easy and great time with your X77L TV. Your satisfaction with our product is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    This Sony TV is very slow and sluggish starting.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The operating system on this TV is very slow. Takes forever to load the apps. Sometimes I have to reboot it. It doesnt work at all as efficiently as my other bigger Sony TV. I am thinking of putting a claim in for exchanging it under warranty. It is not working properly. When it does come on finally, it has a good picture. But the negatives outweigh the positive. Not happy.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Samsung50intv,

      Thank you for considering Sony products.

      We're honored to hear your feedback and sincerely apologize for the difficulties you're experiencing with the KD50X77L TV’s operating system performance. We understand how frustrating slow app loading and rebooting can be.

      To help improve the experience, please ensure your TV’s firmware is updated to version 60755000, which you can find here: https://www.sony.com/electronics/support/lcd-tvs-android-x77l_x78l-series/kd-50x77l/software/00294717.

      Additionally, we strongly encourage you to contact our support team, who are prepared to provide further assistance and guide you through the warranty process if necessary. We are dedicated to addressing your concerns and improving your overall experience.

      You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture!! Easy to use and perfect size. Glad I purchased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryG Congratulations! We're pleased to hear that you like the picture, size, and ease of use. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Google is Goofy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. Setup fairly easy. Not a big fan of google remote. Fire tv remote much simpler and user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreggG,

      Awesome! We're glad to hear that you like the picture quality of the TV. Your feedback is greatly appreciated. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Another great Sony tv for smaller spaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this tv for our bedroom. The 50" size is perfect, and the picture quality and brightness are perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MyrtleBeachMike, Thank you for choosing Sony! We are glad to hear that you are happy with your new TV! Thank you for the 5-star rating! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used this for a few days. A great TV with quality features for the price and it was easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelD, We are so glad to hear that you are happy with your purchase! With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Super picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great picture on this TV! Easy set up, and we just love the picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carolyn, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. The picture and sound quality is really good. The only problem I’ve had is that moving around between apps or whatever in the interface would be really slow at times. However, the tv came with so many apps already downloaded on the home page so I deleted a bunch that I don’t use and this fixed the issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paris,
      Many thanks for the 5-star rating! We're happy to hear you like the great picture and sound quality of your X77L TV. We're sorry hear the issue where your TV is slow responding at times when switching apps or interface. Nice to know that it was resolved after deleting some apps that you don't usually use. For optimum performance, ensure that your TV's software is updated as it includes key features, applications, bug fixes, and feature improvements. We appreciate your feedback and thanks again for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Sony TV from Best Buy, and I'm extremely satisfied. The picture quality is outstanding, and the sound is crystal clear. The smart features make streaming a breeze, and the sleek design complements my living room perfectly. It's a fantastic addition to my home entertainment setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardE, Awesome! We are glad to hear that you are happy with your new TV! Every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for the price. No issues and easy setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, we're glad you like your new TV! Thanks for choosing Sony! Enjoy! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and Google TV is easy to use. I find the picture to be delightful but I am no video purist

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelD, Awesome! We are glad to hear that you are happy with your new TV! Every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Can't be better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, easy to ensemble, user friendly, crystal clear image, totally recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drax, Thank you for the 5-star rating! We are glad to hear that you are happy with your new KD50X77L TV! With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl Sony_US