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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 475 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the excellent picture quality, vibrant colors, and overall TV quality of the 50" Class X77L LED 4K UHD Smart Google TV (2023). Many find it easy to use and appreciate the price. However, some customers have reported issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 475 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No sound bar needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color rendition, and the sound is excellent. In fact, you can definitely get away without buying a separate sound bar. I was going to go with a less well-known brand, but decided this would hold up better over time. Happy I made this choice; I'd buy this again in a minute.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregoryM,
      Excellent choice! We're delighted to hear your satisfaction with the incredible picture and sound quality of your new TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    1st smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to navagate. Does great with antenna our 1st smart tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nettie, we're glad you like the picture quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Google is Goofy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. Setup fairly easy. Not a big fan of google remote. Fire tv remote much simpler and user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreggG,

      Awesome! We're glad to hear that you like the picture quality of the TV. Your feedback is greatly appreciated. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Another great Sony tv for smaller spaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this tv for our bedroom. The 50" size is perfect, and the picture quality and brightness are perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MyrtleBeachMike, Thank you for choosing Sony! We are glad to hear that you are happy with your new TV! Thank you for the 5-star rating! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used this for a few days. A great TV with quality features for the price and it was easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelD, We are so glad to hear that you are happy with your purchase! With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 50 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to operate.Fit the space nicely. Like the menu items.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryH,
      Many thanks for the 5-star rating! We're glad to hear that you are having an easy and great time with your X77L TV. Your satisfaction with our product is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family really love Sony brand . Last long and color so beautiful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JennyH,

      It's truly wonderful to hear that your family loves the Sony brand and that your Sony BRAVIA TV has impressed you with its lasting reliability and beautiful color. Thank you so much for your fantastic 5-star rating—the vivid picture quality and durability are such defining features of the KD50X77L.

      Thank you for choosing Sony—wishing you an outstanding day!
      DiegoV. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Sony TV from Best Buy, and I'm extremely satisfied. The picture quality is outstanding, and the sound is crystal clear. The smart features make streaming a breeze, and the sleek design complements my living room perfectly. It's a fantastic addition to my home entertainment setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardE, Awesome! We are glad to hear that you are happy with your new TV! Every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Super picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great picture on this TV! Easy set up, and we just love the picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carolyn, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture!! Easy to use and perfect size. Glad I purchased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryG Congratulations! We're pleased to hear that you like the picture, size, and ease of use. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great TV, good color and sound. Easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gypsytraveler, Awesome! We are glad to hear that you are enjoying the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. The picture and sound quality is really good. The only problem I’ve had is that moving around between apps or whatever in the interface would be really slow at times. However, the tv came with so many apps already downloaded on the home page so I deleted a bunch that I don’t use and this fixed the issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paris,
      Many thanks for the 5-star rating! We're happy to hear you like the great picture and sound quality of your X77L TV. We're sorry hear the issue where your TV is slow responding at times when switching apps or interface. Nice to know that it was resolved after deleting some apps that you don't usually use. For optimum performance, ensure that your TV's software is updated as it includes key features, applications, bug fixes, and feature improvements. We appreciate your feedback and thanks again for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and Google TV is easy to use. I find the picture to be delightful but I am no video purist

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelD, Awesome! We are glad to hear that you are happy with your new TV! Every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Can't be better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, easy to ensemble, user friendly, crystal clear image, totally recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drax, Thank you for the 5-star rating! We are glad to hear that you are happy with your new KD50X77L TV! With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for the price. No issues and easy setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, we're glad you like your new TV! Thanks for choosing Sony! Enjoy! ~Earl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and sound. Not a fan of the remote or the setup process. Otherwise a good tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elfman, Thank you so much for taking the time to leave us a review of your Sony X77L. We're glad to hear that you love the great picture and sound quality of this TV. At Sony, we are always looking to improve our product quality and features. We have noted your input about the remote and setup process and will be sure to forward this feedback to the appropriate department. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Rules

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy set-up, we can't be happier with our choice of this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HarryA,

      That's wonderful to hear! We're so glad you're happy with your new X77L TV. We designed it for an easy setup and a great picture, so it's fantastic to know we hit the mark. We hope you continue to enjoy a fantastic viewing experience!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. A better picture than the other brands I looked at, clear and good color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pwontheair, Thank you for the 5-star rating! We are glad to hear that you are happy with your new TV! With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    JC eval

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv, picture quality is excellent and sound quality is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesC, thanks for the five-stars review.

      We're delighted to hear that you're enjoying your new X77L TV and find the picture and sound quality to be excellent!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Easy set-up. Easy to use. Works wonderfully.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolG, Thank you for taking the time to write such a wonderful review of your experience with your Sony X77L 4K TV! We are extremely pleased to hear you appreciate everything about this TV, especially the exceptional 4K HDR, ease of use and you find it easy to setup too. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US

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