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Customer Ratings & Reviews

Your price for this item is $167.99
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The comparable value price is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 658 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Sony 50" Class X80J Series LED 4K UHD Smart Google TV for its exceptional picture quality, with many praising its outstanding clarity and vibrant colors. The TV's user-friendly interface and easy setup process are also highly appreciated, making it a breeze to integrate into any entertainment system. While some users have expressed concerns about the remote control's compatibility with certain devices and the viewing angles, the overall positive feedback highlights the TV's excellent value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 658 reviews
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Awesome LED TV by Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has easy set up, the 50” is perfect for our bedroom. It has great colors. Streaming is easy. I just wish the remote control had back lighting. Overall very pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GREATLEDSONYTV, Thank you for your positive feedback! Glad to hear that you are happy with the picture quality and easy setup of you new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. -Carl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    I’d buy it. again.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the 55inch a couple weeks now. It was packed well and in perfect condition including the screen pixels all working properly. Sound is ok through the Tv speakers it’s all I need in my bedroom. May would use a sound bar for a bigger than master bedroom. Image, color etc. all look great. Turns on super fast. Only one negative and that is the loud annoying beep it makes when you go from one menus item to the next with the remote. But it can be turned off in settings. You’d think you could lower the beeps default volume but whatever. No big deal, off is fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,

      We're glad that you like the picture quality of the TV. Your feedback about the menu navigation sound is greatly appreciated. We hope you continue to enjoy the amazing features of the TV.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Totally great shopping experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Television having never owned a smart one I was a bit apprehensive about setting it up to cable, etc. wow! What a surprise it was so easy I can’t believe it. What a joy, the picture ,sound ,and color are absolutely great. We used curb side pickup which really enhanced the entire purchase. Thanks Best Buy for a really enjoyable experience ,and a wonderful TV. Len and Sue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, That's amazing! We're very happy to hear you like the ease of setup, excellent picture and sound, vivid colors, and good to know you had such a great shopping experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Hard to believe this is an entry-level TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my TCL brand TV went out (my fault), I was in a hurry to replace it. I honestly hadn't done any research, but I determined that I was going to buy a better brand. In my mind, it was between this and a Samsung. I'm glad I picked this Sony because of the brand reputation. It turns out that I made the right choice. The picture is awesome, and the Google TV options are limitless. The TV has Airplay, so I can also stream from my iPhone. The only cons I see: the Motionflow settings are hard to make perfect. This is the setting that slows down fast-moving scenes. Also, Google TV is sometimes glitchy and requires the TV to be rebooted. The TV sometimes doesn't see an internet connection when connected to ethernet, and has to be rebooted for this reason.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheHackman, We're sorry to hear about your issue with the motion flow settings of the TV. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option. Refer to this link for more details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x80j/articles/00263533

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality at an affordable price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence in its field. Price range perfect for its benefits. Cristal image, awesome features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My most preferrable TV is always Sony. X80J model is in my budget. it's really nice with Picture Quality and Sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NagarajuT, We are glad to hear that Sony BRAVIA is always your most preferrable TV. We always strive to deliver the best picture and sound quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv . Has some Channels without cable . Great pictures . Great sound . Very nice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I’m officially a Sony Fanboy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to replace the Sony Bravia in our bedroom that we had for 17 YEARS! after having several Samsung and LGs that last for 3-5 years before you have dead pixels or full panels going out, I have decided that I will always pay the extra money to have the superior quality Sony provides. This TV is no different. It has the beautiful screen Sony is known for, and would easily qualify to be your living rooms daily driver. Easy to setup. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tubesockhero, thank you for upgrading to your new KD50X80J! You've made the right choice. We're thrilled you like the exceptional picture quality and ease of set up of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Happy with Purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to set up. Picture is very clear and colors vibrant. Very happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Glynn,We're glad to hear that you are happy with this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier, great tv. The picture is clear and I can understand what people are saying when they talk!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaptainM, We are glad that you are happy with your new Sony BRAVIA 4K smart Google TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV for price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Lightweight and easy to set up. Picture quality is excellent. Easy set up and Sony's operating system is the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bly316, Thanks for sharing your experience. We are glad that you like the picture quality and the operating system of your new Sony BRAVIA TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our room! Quality is great and it the remote is quick in response time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great for sunny room viewing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the perfect size to enjoy watching in the living room. The picture is clean, sharp and bright enough that the tv is not washed out by the bright sunlight in my living room. The sound is so good that I did not bother to hook up my old bose surround system. I am a tech idiot, and I have no problem running the TV and doing streaming for the first time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrugstoreDiva, Thank you for taking the time to review the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Sit back and enjoy an enthralling viewing experience. Our unique ambient optimization technology with light sensor automatically adjusts picture and sound to your environment. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love sony

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony TVs. Great pictures quality sound and warranty

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    New Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Sony -50" TV. It's clear, the people on the screen their faces are clear and true color. The TV was easy to setup and it is just the right size for the family room. I was glad the Best Buy associate was able to locate me a 50" TV because I had shop at Walmart and Target and none of these two stores had none and the associates didn't even try to locate one from their store.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there! Thank you so much for sharing your amazing experience with our 50" X80J. We are thrilled to hear you are satisfied with the ease of setup, size, and incredible picture quality of this TV. We are also delighted you are satisfied with the quality service of Best Buy.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for purchasing our X80J and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Easy to Use. Personable, and no need for extra sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      H TrevorS, We are happy that you now have a great smart TV. You chose the best TV brand. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. It probably not for you if your willing to pay the top price for one of the newer better models. But, it was a really nice upgrade from a reg. HD tv. Picture and sound quality are appropriate for the money you pay to buy this model. I had an LG before and have an Xbox which is compatible with this model regardless of the branding. I like how i paor my Sony headphones to browse through youtube music and music choice. Unboxing it and transporting it were the scariest times, but nothing to fear. Follow the directions and it should be a breeze. Enjoy this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eduni57, We are thrilled to know that you really like your brand new Sony Bravia TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing your feedback and for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv works perfectly great picture sounds amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JosephP, We are glad that you the picture and sound quality of your new Sony BRAVIA smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great Sony 50" HDTV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony has an excellent picture for the price. Great remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xerk, We're very grateful for this positive feedback! Thank you for this amazing review of your KD-50X80J. It's wonderful to hear it meets your expectations and you are enjoying the excellent picture quality. Good to know you appreciate the great remote too. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating and for choosing Sony! -Jess Sony_US

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Very disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two major issues : The display developed clouds of darker luminance within 24 hours, the remote learned our set top box (Spectrum) but that stopped working. Some functions stopped working such as the apps menu then the entire stb control menu stopped. Also had setup delays for Google Home and difficulty with google photos app. Also the remote button layout is impossible to use, I kept studying it for hours. Also picture factory setup has very strong color luminance. The picture quality was a disappointment.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bobh,

      We regret to hear that you're having issues with this TV. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. Let's isolate and resolve this issue by following the troubleshooting steps from this link:

      My TV has lines on the screen, blurred picture, double images, or odd colors: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x80j/articles/00032635

      BRAVIA Sync (HDMI-CEC) overview and troubleshooting information: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x80j/articles/00161073

      If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X80J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US