Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $569.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.8 out of 5 stars with 495 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the 50" Class X80K LED 4K UHD Smart Google TV's picture quality as excellent, with vibrant colors and clarity. They also appreciate its user-friendly setup, affordable price point, and impressive sound quality. However, some users have expressed concerns about the remote control and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 495 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Sony Quality at a Bargain Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nine Sony TVs throughout my house - everything from a KDL-32W600D in my office to an XBR-85A9G in the "great room". I guess you would say I'm a Sony loyalist - even my alarm clocks are all Sony! I have this particular TV in my garage/work room. As with most Sony TV's, the picture quality was great, straight out of box. I set the picture quality to "Dolby Vision Bright" and did not need to make any adjustments. The sound quality is good for an entry level set such as this one. I use a Roku ultra device as audio/video source. The Roku's remote can control your TV, so I use it in place of the supplied Sony remote. The Sony remote is "bare bones" and is the one "ding" against this TV but as I mentioned, I don't really need it since I use the Roku remote. So, overall, I would definitely recommend this TV to someone looking for Sony quality at a bargain price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dlma1,

      Awesome! Thank you for the 5-star rating and we're glad to hear that you like the picture quality and price point of your new Sony television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We appreciate the recommendation and thank you again for supporting Sony!

      -David Sony_US

  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Excellent HDR performance and Google UI for budget

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant while in HDR mode. Google-enabled feature is helpful, but also not bloated, or in the way. The settings and ui are mostly intuitive, and switching inputs or apps is fast and painless. The sound is not good, but I did not purchase this TV for its native sound, as we use an external sound system. The remote is OK, but you may accidentally hit a button or two. Otherwise a thin, and light remote. NOTE: we disconnected our FireTV because it almost seemed the two AI personalities were clashing, causing sudden input switching and other small annoyances. Still not sure if the problem was the TV or not, but every time it switched to the Arc input.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChesterSlick,
      Thank you so much for the 5-star rating! We're really glad you are enjoying the amazing picture, sound, Google TV features and overall performance of the X80K TV. However, we are sorry to hear some issues that you are experiencing with the unit. Allow us to help troubleshoot the problem. If your TV switches automatically to an HDMI input: the TV may switch to the last input used for an external device connected via HDMI cable such as a game console (PS3 or PS4), High-definition cable box or satellite receiver, A/V receiver, Blu-ray Disc® player, media player, or a home theater system. The BRAVIA Sync function of the TV sets priority to the device connected to the ARC (Audio Return Channel) input of the TV. If third party device (that is not compatible with the BRAVIA Sync feature) is connected, the TV may switch to the input used by the BRAVIA Sync compatible device. To fix this issue, make sure to set the BRAVIA Sync control setting on the TV to Off.

      May we contact you to help? If so, please email the below information to [email protected]:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks again for purchasing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Complete package!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. For the price, this is an absolute steal, not only the Google OS is seamless, the home theater like built in speakers make it such an experience. Sticking to Sony Bravia’s for the foreseen future. One can also personalize each HDMI slot depending on what its used for, TV, PS etc… the level of brightness and sound is adjusted accordingly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Its a SONY and that’s what matters to me !!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you mother in law wants a new TV for the Living Room you buy the same brand as you own, I got this X80K series since it has the best color and best sound of any SONY tv. Setup was easy - HDMI connection to a 4K cable service - HDMI connection to a DVD Player - HDMI. Connection to a FireStick. All inputs are spot on and work perfectly. Why do I buy SONY - Longevity, Great no Excellent picture, support (firmware updates), multiple connections (HDMI), very configurable !!!! HDR on this unit is super nice !!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheTechBuilder,
      Thank you so much for sharing your great experience with us! We always strive to deliver the best quality and features with our products. This is definitely a great gift for your mother in law. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for trusting SONY! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors, easy to set up and use. Great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Katgreeneyez0708,
      Perfect! We're really glad to hear you love the amazing colors, sound, easy setup and use with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Purchasd open box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is very pretty however, it is very dim. On the bright side you do get used to it. Veiwing angles are excellent and content in HDR is mind blowing competing with my LG CX OLED. Moreover no need for a soundbar even several feet from the tv it outputs epic sound. Overall a reccomended Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FoolyMonkey, we're glad you like the our product. We' understand your feedback regarding the brightness of your SONY unit. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. You can check this link for more details:

      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html?hl=picture+quality

      If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    I love this tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv. I purchased this tv about 2 months ago and I’m still finding new features on it. I’m exploring google tv on it now. I think I’ll finally be able to cancel my cable. I will tell anyone that has an old tv to update with tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grandmaof4,
      Awesome! We're really glad you love your X80K TV. You may find this link helpful about the featured functions for BRAVIA with Google TV: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x80k/articles/00256290

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AESTHETIC AND GREAT SCREEN/ SOUND QUALITY

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is so amazing! I love the quality, sound and size of the TV. Gives a aesthetic look to our home. On top of how amazing this Tv is, having someone in the store to talk to while we pick our choices was very helpful as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaG,
      Awesome! We're glad to hear your enjoyable shopping experience. We really appreciate that you like the aesthetic design, picture, and sound quality of your new TV. We always strive to deliver the best quality with our products. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a couple days that I bought the TV and I only can tell you that I’M REALLY HAPPY WITH THIS PURCHASE!! Image, sound, features, the connectivity to all the Apps; my PS4, PS5 and my Laptop are really fast. So happy with my TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Saul,
      Great! Nice to hear you are happy with your newly purchased TV. We're glad you like the outstanding picture, sound, feature, connectivity, and overall performance of the unit. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this television

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome!!! Incredible picture and endless features. I learn new things each day. Sony quality is undeniable and refreshing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KyeF,
      Thank you so much for such a great review! We're so glad to hear how much you love the incredible picture quality and features of your new TV. We always strive to deliver the best quality with our products. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice clear picture!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV!the picture is very good quality. I had to size down on my living room TV and this is an even better replacement!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nursechicks, Perfect! Thank you so much for sharing your experience so far with your BRAVIA X80K 4K TV! We are extremely pleased to hear you are enjoying the exceptional picture quality and overall performance of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV , it's a sony and I got a good deal so I'm greatful beautiful picture and sound everything one could imagine a Bravia being.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DariusJ,
      Awesome! We're glad to hear we were able to give you a great deal. Your satisfaction with the amazing picture and sound quality of your new TV is greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great Tv works with google home , excellent quality and was on great special

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Sony tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, everything is so simple you find everything you need as soon as you turn it on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Max14, We're pleased to hear that you like your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May have been awhile ago now. But at the time. It’s was super quick and easy to place a pickup order for this TV and was ready literally in about 5 minutes. Everyone was nice and fast and not to mention the TV being the Sony brand was great for its price and I did check other store before buying from Best Buy so I’m not lying!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good TV for the price good picture but the sound is too low

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasT, We're happy to hear that you like the picture quality. You can adjust the sound quality to your preferences, refer to the Adjusting the sound quality page. Ref: https://helpguide.sony.net/tv/jusltn1/v1/en-003/07_08.html

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Erin Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wife’s 50 inch in the kitchen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was convinced that she needed a large TV in the kitchen (calls it her office) so as we remodeled we let a spot that would accommodate a 50 inch. Sony costs a bit more but has never let me down. This google tv was so easy to set up and works flawlessly. She is very happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KitchenSony, Great! We're glad that the TV fits perfectly your wife's kitchen. We're also pleased to hear that you like the ease of setup. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony bravia TV sets are the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this television set. It is the absolute best out of Box experience you can have. Easy set up very intuitive and the picture is crisp and clear the sound quality of the television speakers is better than the bar soundbar that I bought for it. If you want to television it says that you can meet and exceed all of your expectations by the Sony bravia it is worth the price and such a wonderful addition to our home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HPALLN1TCHDSKTOP, Great! We're glad that you like the ease of setup, picture, and sound quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 50 inch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy to use and navigate the apps and settings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, We're glad that you like the picture quality and ease of using the apps nd settings. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Thank You

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleasantly impressed with Sony on their TV products! The clarity and ease of use of the remote control is awesome!

    I would recommend this to a friend
Sponsored