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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 495 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the 50" Class X80K LED 4K UHD Smart Google TV's picture quality as excellent, with vibrant colors and clarity. They also appreciate its user-friendly setup, affordable price point, and impressive sound quality. However, some users have expressed concerns about the remote control and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 495 reviews
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV the color is beautiful. It was so easy to set up and get started..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhillipL,
      Thank you so much for taking the time to leave an excellent rating! It is our pleasure to hear your valuable feedback. We're really happy you love the beautiful colors and easy setup with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Excellent TV other than the remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with the image qualify & casting performance. Was disappointed with the remote control. Granted I did not thoroughly research the remote yet expected at least numerals from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tlnh,
      Thank you for your time writing this review. We're glad you are pleased with the amazing picture quality and casting features of your new X80K TV. However, we're sorry to hear the supplied remote did not live up to your expectations. Allow us to help make this a better experience. You may press the 123 (Control menu) to display a menu on the TV to use button functions that are not on the remote control on the screen. For more details about the function buttons of the remote, please refer to this link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html

      In case you need help, feel free to contact us by sending an email to [email protected] with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price point. Picture quality is good and I added a Vizio sound bar with surroundsound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello StephanieC, We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    JERRY K

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SMART TV EASY TO OPERATE LOVE IT PICTUE IS OUTSTANDING

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi yankees2021,
      Fabolous! Great to hear you love the outstanding picture quality and easy operation with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this Awesome tv, it has a beautiful picture, and is easy to work

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoniG,

      Thank you for the purchase and we're glad to hear that you're happy with the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony tv met all my needs , good picture, color, and sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardS,

      That's great! We're glad to hear that you like the picture and sound quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We're glad that the TV meet your expectations and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    50" Sony LED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture Quality. Simple to Operate and Lovely Style that goes well in any room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KatharineW,

      Thank you for the 5-star rating and we're glad to hear that you appreciate the picture quality of the TV for your room. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Sony

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works well. Huge improvement from my 12 year old Samsung TV. I used a soundbar for better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m liking my new Sony tv Great picture Easy set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertjB,
      Thank you for the 5-star rating! Nice to hear your enjoyable experience with the amazing picture quality and easy setup with your new TV. The BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just works! I needed to replace a TV I use to move around for indoor/outdoor use, it is great. NOT an outdoor grade TV but that's not the point... It's got strong signal pickup for WiFi streaming, simple smart software, great picture. No issues with stutter on high-motion sports programming. Speakers are good enough though I'm considering a soundbar. Recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thedaver, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. Glad to know you are overall satisfied with the smart Google TV features and great motion handling of the TV. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the recommendation and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony made another nice TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this 50” Sony X80K as a monitor for my Apple computer and it’s doing a fine job. I went from a 43” Samsung to this Sony and I must say, the Sony seems to be the better of the two TV’s. The Sony has a much nicer picture and I think it’s going to give me exactly what I’m looking for. I believe anyone would be happy with this product from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SilentDeadly1,

      You made the right choice in upgrading to the Sony X80K! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Complete satisfaction with TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    April 18, 2023 Brought a Sony 50" Class X80K Series LED 4k HDR Smart Google TV best buy ever!!! Sales person Samuel VanPelt, Saginaw, Lansing Store. Knew the TV's in store to detail. I told what I wanted from a TV. He gave me choices and how they would fit. Totally, completely, satisfied with it My husband and I. Thank you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi val4, You've made an amazing choice! We're very happy to hear your satisfied with your purchase. And good to know you had a great customer service experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Na

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color, clear sharp images, easy setup, highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiltonM, We are glad that you like the picture quality of your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture. Easy to setup and use - and to mount.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Densva,
      Awesome! We're happy to hear you like the incredible picture quality, easy installation to the wall, setup and use with your new TV. Your BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color. Size is just right for the tv’s intended purpose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, Zumo! We're glad that you're enjoying your new Sony TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Craig Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Reasonable price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent quality picture, reasonable price, highly reccomend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BNNN, Thank you for the 5-star rating! We are extremely pleased to hear your purchase went well and you're enjoying the incredible picture quality of this TV. Good to know you like the reasonable price too. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the recommendation and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and very user friendly!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Karrie! We really love to hear how much you're enjoying the excellent picture quality and you appreciate the user-friendly Google TV interface of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 50” TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to set up and install. Picture is good. We are transitioning from Dish to you tube TV and the remote has minimal button there has been a learning curve on what button to push to move from TV to different streaming options. Also this TV allows you to put on smaller TV stand - legs are inward a few inches more than most 50-55” TV’s

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chippy, That's great! We're glad to hear that! We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for sharing this review. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I are so pleased with our purchase of this SONY 50" X80K LED SMART TV. The picture is simply beautiful. Our first movie was Tom Cruz's MAVERICK which was a total delight to watch on this SONY. The sound system is very good, but the picture quality is really impressive! Love it!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulK,
      Wow! We're very happy to hear that your family is enjoying the amazing picture and sound quality of your new TV. Your satisfaction means a lot to us. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    nice tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice tv. good picture. easy to set up and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GoodDad, We're glad that you like the picture quality and ease of setup and use. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

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