Customer Ratings & Reviews
- Model:
- KD50X85J
- |
- SKU:
- 6454109
Customer reviews
Rating 4.7 out of 5 stars with 666 reviews
(666 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, stating that it lives up to expectations and delivers crisp and clear colors. They also appreciate the ease of setup and the affordability of the TV, considering it a great value for the price. While there are a few concerns about the remote control feeling awkward in larger hands, the overall positive feedback on the picture quality, gaming capabilities, and user-friendly features make this TV a popular choice among customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Nice picture. Good sound level. Helpful sales person.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HappyCustomer, We are thrilled to hear that you are enjoying the great picture and easy setup for your new BRAVIA LED 4K TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Refresh rate
Rated 3 out of 5 stars
Good for playing PC games at 120hz
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has some issues with my use. When using my Nintendo Switch the sound of the TV can just randomly stop at any given time, and the sound will not return at all (for any input or even the tv interface) until it is unplugged and plugged into power (I do not use sound from PC to TV, I have external speakers, so I cannot comment on if the sound will break here while in use, but can confirm that when it breaks it also breaks for pc and all noise from TV in general). I use this TV 99% of the time as a PC monitor, and 1% for Nintendo Switch, (never watching actual TV programming on it), and even here the picture has issues. Some characters on the screen at 4k 120hz HDR have vertical lines on them, chopping the letters and numbers into pieces. When HDR is turned off this effect is greatly reduced to the point if you didn't know it happened on this TV you most likely wouldn't notice. The HDR brightness at full brightness is laughably dim, to the point where it was nearly unusable during the day, however when this is disabled the colors are more vibrant and the screen is very bright even when at 40/50 brightness. This TV really shines when playing video games on PC at 4k 120hz (no HDR), its very smooth (assuming the PC can keep up) and there is no distortion of the image. If the goal is to play video games on it with a PC, don't use HDR and your experience will be quite good. Overall there is too many 'issues' with this TV to give a higher rating than average. If the HDR/TV didn't chop text into pieces and the sound didn't just stop working at random I would easily give this 4/5 stars. HDR I can do without as apparently I like the picture more without it, and I like reading the text on screen.. At the time of writing this review my PC, TV and Nintendo Switch are fully updated
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Exia66,
We're sorry to hear about the issue of this TV. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience.
You can enjoy watching to this TV connecting to the external devices and play PS5. With the features specified in HDMI 2.1 standard like 4K120, eARC/ARC, ALLM, and VRR(VRR will be available via a future firmware update), the picture display and sound gives you a fluidity and smoothness. The Motion Enhancer of the TV is Motionflow™ XR 960 (Native 120 Hz), Auto mode. To support a 4K 120Hz signal from another device, you will need to set the TV HDMI Signal Format to an Enhanced format for your source device to recognize the 4K 120Hz capability of the TV. Make sure your device is connected to the HDMI 3 or HDMI 4 input on the TV using the supplied Certified Premium HDMI cable.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X85J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
Perfect for PS5 and Xbox series x
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture quality and features of this tv. True 120hz refresh rate. Great value
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ron757,
Awesome! We're glad you are enjoying the incredible picture quality and features with your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality Sony product. Crisp picture. Loaded with Apps. Easy to navigate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyMan,
Perfect! We're happy to hear you like the crisp picture, smart apps and easy navigation with your new TV. We always strive to deliver the best in our products as our customer's satisfaction is our top priority. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Sony KD50X85J. This is an android smart tv. It has good picture for LED, not as good as my old LCD. The smart menu takes some getting used to, but works. It took me awhile to figure out how to increase volume on optical audio out to run into stereo (had to buy optical-to-rca converter), but works good. The tv did uncommanded return to home screen twice. I was going to return it, but seems ok now. TV is 2.5" thick, so room for good speakers which sound great. I have not tried Alexa interface yet, should be interesting. Overall, good tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi savyone,
Thank you for sharing your experience with us. We're happy to hear you like the X85J TV and we're sorry about your difficulties and issues that you've experience. We're glad to know that it's all good now. Your needs and satisfaction are our priority. If you need any assistance with the TV, feel free to contact us and we'll be gladly to assist you. You may send us an email with below information at socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for purchasing Sony! - Kris
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Good color, sharp picture. Easy to adjust and control.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NiceTV, We are glad that you like the picture quality of your new Sony BRAVIA LED TV. You can always adjust the picture quality of your Sony TV according to your preference from its picture settings. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Gorgeous picture, amazing TV, great price.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and performance. This is my first TV purchase since 2014, my Vizio did well until I decided to go 4k. Wow, the detail and picture quality is simply amazing, everything looks so clear and it’s great for watching movies or gaming. I recommend this TV for anyone that has the PS5 as well. The addition of Google/Android TV is really fast and loads quickly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CM1124,
Awesome! This is definitely a great choice for a TV upgrade. We truly appreciate you are enjoying the amazing picture quality, overall performance, refresh rate and Google OS with your new TV. Nice to know that we were able to give you a good match for your viewing gaming needs. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good Gaming Option TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality smart picture as well as gaming television.
I would recommend this to a friend - Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
Gamer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality and 120 hz refresh rate excellent for gaming
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chad945! We're glad to hear you love the amazing picture and how you are enjoying your new TV especially for gaming. We always strive to deliver the best quality with our products. Your satisfaction is our top priority. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Craig
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
sony tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great picture sound easy.set up and installation reliable service.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kuma, Thank you for the 5-star rating! We're pleased to hear you like the great picture and sound quality, ease of setup, and ease of installation of your new Sony X85J. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
4k 120hz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for the buck for a 4k 120 fps, great picture quality and refresh
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
Awesome! We're glad to hear you like the great picture quality, refresh rate and HDMI2.1 features with your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris
- Pros mentioned:Color, Ease of use
Rated 5 out of 5 stars
X85j heaven...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, what more can I say, I would recommed it to everyone...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlCapp,
Thank you for such a great review and recommendation! We're happy to know you love your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for purchasing Sony! - Kris
- Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
Great gaming tv for a PS5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great tv for my PS5 so clear at 120hz well worth the money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Runningman, We're very grateful for this positive feedback! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Picture Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Smart TV, Great Picture, Sound and ease of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Excited, That's good to hear. We are glad that you love your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Best Buy Has the Best Selection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture and ease of use for anyone. Highly recommend this television
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyBestBuyCustomer,
Thank you for such a great review! We're glad that we were able to give your a great deal. Nice to know you are enjoying the clear picture and ease of use with your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Looking forward to your continues support. Thank you for your recommendation and for purchasing Sony! - Kris
- Pros mentioned:Color
Rated 5 out of 5 stars
Great gaming TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful color. Excellent for gaming. I will always support Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Teri,
Thank you so much for your patronage! We're happy to hear you are enjoying your new TV especially for gaming. As always, you can be assured of our products quality and functionality. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Looking forward to your continued support. Thank you for choosing Sony! - Kris
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony 50" TV is very sharp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy set up, with lots of streaming possiblities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sony50inchTV, We are thrilled to hear that you are enjoying the great picture and easy setup for your new Bravia LED 4K TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony X85 J TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I first purchased the Samsung Q60A without realizing it had no 2.1 HDMI support. I return that TV hassle free. I then purchased the Sony X85J. Has a really good picture quality. Has 2 2.1HDMI ports and now supports VRR great for next gen gaming.I highly recommend this tv if your on a budget and want to spend less then 1000 dollars and be set up for the future
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joe0397,
Thank you for a positive feedback and recommendation! We're glad to hear you are enjoying the amazing picture quality, HDMI 2.1 and VRR features with your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! - Kris
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good fit for my room.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy to use. Good for a room with a lot of light.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kaptech, Wow! We're very pleased to hear you like the great picture quality, ease of use, and it fits perfectly in your well lit room. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Love sony
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Bought it to play my ps5 games on and it didn’t disappoint.
I would recommend this to a friend













