Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $149.99
Clearance
The comparable value price is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 666 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, stating that it lives up to expectations and delivers crisp and clear colors. They also appreciate the ease of setup and the affordability of the TV, considering it a great value for the price. While there are a few concerns about the remote control feeling awkward in larger hands, the overall positive feedback on the picture quality, gaming capabilities, and user-friendly features make this TV a popular choice among customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 666 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Made for the new generation of consoles

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with the new PS5 and is just amazing! make sure to plug your new-gen console in HDMI4. You can even control the PlayStation with the TV controller.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MrCruz,

      Thank you for the 5-star rating and we're glad you like the television for your gaming experience. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Geek Squad service still great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Installation of the TV went well, but the kit for v the hidden cord wasn't right, They will come back to install it next week

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreatRoomGreatTV,
      Thank you for sharing your experience with us. We're glad to hear you like the amazing picture, sound and great service with your TV installers. We're sorry to hear if the kit for the hidden cord wasn't right and nice to hear that they will come back next week to fix the issue. If you need any assistance with the TV, feel free to contact us and we'll be gladly to assist you. You may send us an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great addition to our TV watching pleasure!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has been great - clear, crisp picture, good sound, enjoyable to watch compared to the small TV we had in our bedroom prior to purchasing this 50" model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jtbw,
      Awesome! This is definitely a great choice for a TV upgrade. Nice to know how you are enjoying the clear and crisp picture and great sound with your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Like my new Sony

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony TV of 8 years no longer worked so I had to get a new TV. I ended up with another Sony because of the good price and quality of the picture. Very Happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BEDROOMTV,
      Thank you for your patronage. We're glad to hear you like your new TV. As always, you can be assured of our product's quality and functionality. You satisfaction mean a lot to us. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is exactly what I expected. A very good picture with good sound. I still need to figure out how to download a few APPS, but other than that, it works as advertised.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi wvguy, Thank you for the amazing review! We're very pleased to hear you like the great picture and sound quality. Most apps can be download from the Google Play store app of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for a smaller location

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a tv for a location only 44" wide. This TV has the great pic and audio you expect from a Sony and fits perfectly jn my narrow space

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JimG, That's awesome! We are glad you now have a TV that has a great picture and sound quality and perfect for your place. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Best TV for the Price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful tv, i bought it for my room to play my xbox series s on and man the colors are so nice and the 120fps is so liquid smooth. Sony mad a great tv here!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Senpaiverse,
      Amazing! We're glad to hear your enjoyable experience with your new TV especially when using it for gaming. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent image quality great for gaming

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV looks great out of the box. It's great for gaming and has HDMI 2.1 for 4K 120Hz which is good for fast motion content. Not bad for a midrange TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rod207,
      Amazing! We're glad we were able to give you a good match for your viewing and gaming needs. Nice to know you love the excellent picture quality and HDMI 2.1 features of the X85J. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality... Essentially a really clear picture. Definitely worth the price and the wait considering it replaced the 20year old, ridiculously heavy plasma TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vjax, thank you for upgrading to your new Sony X85J! We're glad you like the picture clarity and you feel that the price is worth it. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Nice budget friendly mid tier tv

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. I had a Sony bxr900f but my son threw something and it hit the tv so I bought this one. The refresh rate is good even on 4K

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robby, We are happy that you love your new Sony BRAVIA TV. Sorry to hear about what happened with your old one. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pleased.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the new Sony smart tv. The picture quality is outstanding! The dramatic reduction in glare was immediately apparent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Satisfied, We are thrilled to hear that you are very pleased with your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 50" x895j

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for about 1 month. The picture is of excellent quality. The ease to use the remote is also a plus. It's nice having an up-to-date smart tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi aztom,
      Thank you so much for such a great review! We're glad to hear that we were able to meet your expectations with your new TV. Nice to know you like the amazing picture, smart features and ease of use of the remote. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is easy to set up. The picture is great for both movies and games. I would recommend to those looking to jump to the 4k 120htz club.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TalentedSpore86,
      Thank you for an amazing review and recommendation! We're glad to hear you are enjoying the easy setup and incredible picture with your new TV. Nice to know we were able to give you a good match for your viewing and gaming needs. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Not Quite Sure.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv with one exception. It keeps hanging up and the picture goes blank and you can hear the sound. We have to unplug it and plug back in to restart. Even when we unplug the light stays in sometimes don’t know how that happens if no electricity going to tv. This happens 3-4 times a week. Have checked all settings and cleared cache and reset and it continues to happen. It also happened with the first one. I returned it to get the bigger one but it did it too. We don’t have internet so idk what is causing it. Got to do some research and contact Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AMHall13173, thank you for your review. While we are pleased you love the overall performance of our X85J, we are so sorry you are encountering a random picture issue. This is usually not the case and the experience we wanted you to have on our premium TV.

      Let's try to isolate and fix the problem by following the troubleshooting steps provided on the links below:

      If the issue happened with connected devices, please refer to this link:
      https://helpguide.sony.net/tv/iusltn1/v1/en-003/08-09_01.html
      For picture issues when using an HDMI connection, please follow the steps on this link:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85j/articles/00030375
      To run Self Diagnostics, please check out the link below:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85j/articles/00090165

      If this does not help, please email us at socialsupport@am.sony.com with the following details so we can best assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture crisp clear definitely a upgrade from my vizio 14 13 model looks hdmi 2.1 120hz for the ps5 and series x commence the gaming!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mrocityornocity, That's awesome! Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and love how it syncs up with other google apps for ease of use. Using this for streaming only and definitely is easy to set up and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Esamide, Awesome! We're pleased to hear that you like the features and ease of setup and use. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad install on wall of exercise room. Did wonderful job and looks amazing. Great picture and sound, would highly recommend TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamAdams, Thanks for sharing your overall experience with your brand new Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great tv just a little laggy at times

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this tv October 23, amazing graphics and quality, and perfect for next generation consoles, only problem is that it is a little bit laggy on the Home Screen, not sure if that's just my tv or if its like that across all of tvs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benjamin, While we are glad to hear that you are happy with the picture quality of your new X85J TV, we are sorry to hear that you are experiencing issues with the TV. For this, may we know if the issue also occurs when watching certain TV shows, apps, channels or inputs? In the meantime, please try to do a power cycle on the TV by following the steps on this TV article link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85j/articles/00159487 Please follow step 1 to power reset the TV.

      Should you need further assistance, please contact us for help.

      Please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Sounds quality also amazing. The system is often laggy, but not a big problem, it only serves as PS5 display for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SGHHKX, Thanks for the review. We're glad that you are pleased. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Enjoy! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up on sale for $649-Good picture for the price but can notice a difference in picture quality after watching my SAMSUNG OLED Q80. Sound quality is poor. You will definitely need a sound bar to pair with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Justin,
      Thank you for sharing your experience with us, We're glad to hear you like your new X85J TV. We're sorry to hear we were not able to meet your full expectations with picture and sound quality. some settings may not be available depending on your model/country/region, TV settings, and the connected device. The actual display and sound may also depend on the connected device and content you are watching. You may configure various settings related to the TV display such as color and brightness for picture quality, or screen size.and TV's sound such as sound quality and sound mode. Please refer to this link on changing the picture and sound quality to your preferences: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09.html

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US