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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 666 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, stating that it lives up to expectations and delivers crisp and clear colors. They also appreciate the ease of setup and the affordability of the TV, considering it a great value for the price. While there are a few concerns about the remote control feeling awkward in larger hands, the overall positive feedback on the picture quality, gaming capabilities, and user-friendly features make this TV a popular choice among customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 666 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 50"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The resolution is amazing and the picture is very clear. The addition of the Google platform is a nice improvement.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2daisies,
      Awesome! We're delighted to hear you love the amazing picture quality and features with your X85J Google TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my 10 yr old 32” Sony tv. Absolutely love it. The picture is great. The interface is easy to use. And it has plenty of ports.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Laundryking,
      Awesome! This is a great choice of a TV upgrade. We truly appreciate your enjoyable experience with your new TV especially with its amazing picture quality and available ports to connect your external devices. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bang for buck!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is hard to beat for the money! Bright picture, next gen features, won't max out the credit card either. 5 stars from me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EPDNEO1,
      Thank you for such a great review! We're happy to hear your investment with your new X85J TV is worth it. Nice to hear you like the amazing picture and features of the unit. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture for gamers!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I've made in a while! The picture is absolutely perfect for watching your favorite shows and movies to gaming!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Hannah, We are glad that you like the excellent picture quality of your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. You chose the best brand. Thank you for your purchase. Enjoy your movie nights! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv and sound . With this tv Sony does not control the apps you want on your tv . wish it had a book like Sony said it did thank goodness we have youtube.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Half, We are glad that you love your new Sony TV, especially the sound quality. You can always add more apps via the Google Play Store app of the TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is unbelievable. The picture is so bright and clear you think they are sitting in the room with you. I highly recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ciircutplug, Wow! It's really amazing to hear your purchase went well and you are having an enjoyable watching experience with the X85J. We're also thrilled that you like the excellent picture quality of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for the recommendation! Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my last one that lasted 7 seven years. Picture sharper and feel like you are there and sound much louder and clearer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyCamper, That's awesome! We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA LED TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television operates as intended and provides high quality picture. Sound is better than most of the new televisions that require a sound bar.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reviewer, Awesome! We're glad that you like the picture and sound quality of your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Good quality but not too bright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid TV with 120hz refresh rate and that shows but I still feel that the Samsung models that I saw at the store from around the same price range were brighter and had better black levels.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tica, Thank you for taking the time to review the BRAVIA X85J 4K HDR LED TV. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for sharing your review! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 50” X85

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV, price was great and service at Best Buy was also excellent thank you. Picture quality lives up to expectatations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andysc0t, Thank you for this amazing review! We're pleased to hear you had a great customer service experience and you like the excellent picture quality of your new Sony TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for its price, now i can enjoy playing my playstation 5 . The 120 fp its great and it has really good colors

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hug170, Thanks for sharing your experience with your Sony BRAVIA. We are happy you now have a perfect TV for your PlayStation 5. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV as a "spare room" TV. Didnt want to spend big bucks but didnt want a cheapo either. This one was great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Buyer, We are glad you now have a perfect TV for your space room. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Won’t be disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is absolutely amazing!! Once I say the display at the store I had to have this tv. The picture quality is the best out there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamer,

      Great! We're glad that you are enjoying the picture quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the money, not primary tv but definitely worth the price! Better to get this sony tv rather than other companies at same level!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GuestTV, Great! We're pleased to hear that you are enjoying your new TV. This smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    4k

    Rated 3 out of 5 stars

    Apple TV won't allow me to log in

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television is great, but while the Apple TV app will load, it freezes when you try to log in. I have attempted all of the standard ways to mitigate this issue, hard reset, delete and re-install app, confirm permissions are correct, but nothing works. I've read about the work around to mirror your phone, but I have an android phone, which of course does not offer an apple tv app to mirror. Its funny b/c the TV came with 3 months of Apple TV for free, which is useless on the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi smeeeth, We regret to hear you are having an Apple TV issue with your Sony Bravia TV. This is definitely not the customer experience we want you to have. Please perform a software update to download and install the latest firmware of your TV to isolate this issue: https://www.sony.com/electronics/support/articles/00119543. Make sure to enable the Sony Smart TV services via the BRAVIA TV Privacy Policy. Please follow the steps from this link: https://www.sony.com/electronics/support/articles/00260396.

      If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vey happy with our choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this TV a lot. Our previous three TVs were Samsungs but we really like the picture and the sound of this Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vermontere, We are glad that you like your new Sony BRAVIA TV a lot. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. You chose the best TV brand this time. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. However, after a couple weeks of use, after being on a few minutes, a brief totally black screen occurs, for about 3 seconds. I hope this doesn't indicate problems to come.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Linda, We regret to hear you are having an issue with your new Sony BRAVIA. We can perform a power reset to isolate this issue: https://www.sony.com/electronics/support/articles/00159487. Make sure your TV has the latest firmware by performing a software update: https://www.sony.com/electronics/support/articles/00119543. Despite the issue, we are glad that you like the picture and sound quality of your new TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top end

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of TV's that I have and the best tv. Works great with my ps5. Picture quality is great. Sound from tv is really good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Midnight,

      Amazing! We are so happy to hear you are satisfied with the exceptional picture & sound quality and superb performance- especially when using it with latest gaming console PlayStation 5 of our X85J.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    PS5’s partner in crime

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is perfect for my PS5. The 120 htz really make a difference. Got this TV in the living room. Movies on it look really good too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arnold,
      Thank you for such a great review! We're happy to hear your enjoyable experience in watching movies and playing your favorite gaming console with your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and sound that fills a room. This is a very good tv for company that would entertain in your basement.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ul2Matt, we're glad you like the picture and sound quality of our product. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. ~Earl Sony_US