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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 666 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, stating that it lives up to expectations and delivers crisp and clear colors. They also appreciate the ease of setup and the affordability of the TV, considering it a great value for the price. While there are a few concerns about the remote control feeling awkward in larger hands, the overall positive feedback on the picture quality, gaming capabilities, and user-friendly features make this TV a popular choice among customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 666 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My new Sony.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Television, happy I found it in open box. Love the sound as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GreatSony, We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA LED TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Wish sound bar would regulate sound. Commercials to loud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello sarjjlma, We are happy you like the picture quality of your new BRAVIA TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is awesome. Easy set up. And love that it displays a nice scene when not playing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SalG,
      Thank you for an amazing review! We're happy to hear you love your new TV especially the quality and screensaver themes. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! What a picture, remote is awesome. So glad I made this choice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jobu53, we're glad you like the picture quality of our product. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony tv I had a lovely picture. Adding a sound bar enhances the audio

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Intuitive, Great! We are so glad to hear that you are happy with the picture quality of your new TV paired with your soundbar! See beautiful pictures full of real-world colours on a TV that’s designed to keep you focused on the action. With 4K/120fps, you’ll enjoy smoother, clearer, more lifelike entertainment. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 50"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. The picture, sound,apps. I like everything about this TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi littlebit,
      Thank you for the positive feedback! We greatly appreciate you like everything about your new TV. Nice to know you are enjoying the great picture, sound and streaming apps of the X85J TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Mikey’s Dad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, quick simple setup. Functionality simple as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikey,

      Thank you for the 5-star rating and we're glad you like the quality and easy setup feature of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picture quality. Very happy with my purchase so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello musiclover, That's awesome! We are glad that you are very happy with your new Sony BRAVIA 4K TV. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. You chose the best brand. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV. Size is perfect, picture is good and so is sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Catsrule, We are thrilled to know that you absolutely love your brand new Sony BRAVIA 4K TV. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television, upscales nicely. Great picture, great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, That's awesome! We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA LED TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    smartgoogle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoy it so far. easy to set up, very nice for the bedroom. second Sony purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Max2zoe, Thank you so much for the 5-stars review & feedback! We're delighted to hear you are enjoying so far the superb features and impressive performance of the TV. Glad to know you easily setup this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the best choice I never made. It bring my show to lived.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Curz32, Awesome! We're glad that you are satisfied with your purchase. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv I buyed for my ps5 and movies,awesome TV I recomended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eclipse712002, We are thrilled to know that your new Sony BRAVIA 4K TV is the best TV you bought. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. You chose the best brand. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    SONY 50" X85J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great TV... Sony quality is top notch. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great tv just wish I could use the 4k 120 frames with the Dolby with my ps5 or Xbox suck that I have to choose one or the other

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Delaochoriff,

      Thank you so much for your review. While we are pleased that you are satisfied with the overall performance of our KD-50X85J, we are really sorry if it doesn't support the Dolby Vision at 120Hz at this time. We truly appreciate your feedback with these features.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      In the future you need more information or technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Very easy to operate. Everything that I wanted!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WillyDilly, We're glad that you like the ease of operation and overall quality of your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. No complaints at all. Does everything you need.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leroy, Great! Thank you for the awesome feedback! We're truly delighted you are pleased with your purchase and you're enjoying the smart Google TV features and impressive performance of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for offering a fantastic rating on the product! -Jess Sony_US

  • Rated 3 out of 5 stars

    hardware crippled by bad software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sony blew it! this tv is the hardest one to setup ever. pictures were choppy on both satellite and ota. my $180 hisense roku tv was far easier to set up and adjust. sony should have used roku instead of google. i adjusted picture and yet nothing took effect. i shut the so-called faetures but it made no difference. i also took the advice of apreviuos poster and did not enable any google functions. google wants to sell you personal data to advertiserds, so enable their apps means you will get hit with tons of ads, more so after each " upgrade". i relied on my previous phone and computer experience and did a rest/reboot after shutting off all of the non-essential picture functions that sony added to this set. that helped a great deal. other than atsc 3.0, this tuner is less capable of picking up ota signals than m y $180 hisense tv is. i owned sony tvs, vcrs, 8mm recorders, and camcorders back in the 80s and 90s, and beginning of this century , so i can say that this tv is a major downgrade from what they used to sell. going with google instead of roku was ahuge error in judgement and it's too bad this tv is handicapped by the bad decision to use this software. i can praise best buy as a regular customer of theirs, but if you are not tech oriented, either buy another brand, either fire tv or roku equipped, or ppay extra to get the geek squad to install and set up this tv for you. if you do it yourself, it will drive you crazy. under no circumstances would i encourage you to set up this tv with google instead of just using the basic setup. there is also some bloatware on it that you can uninstall ( simba tv, annoyimng notices, various gooogle apps) or just disable . that will free up more ram/rom to use on more essential functions.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mrnyjet,

      We're sorry to hear about the inconvenience. We apologize for the inconvenience. Please auto program the channels to isolate this issue: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85j/articles/00158454.

      During the initial set-up, you can Skip Sign-in to Google. You can enjoy some functions on your Android TV device without a Google account. You can watch TV programs and enjoy all Sony apps, home network functions for the Album, Music, and Video apps and use the Network Electronic Program Guide (EPG). In addition, certain functions, such as the Google voice search function, Chromecast built-in (Google Cast), internet browsing, and the YouTube™ app, are available without logging in to a Google account. However, you will not be able to rent or buy movies, TV shows, and apps from the Google Play™ Store. Check the Google Privacy Policy and Terms of Service for additional information.

      For more details, press the GUIDE button to display the digital program guide.

      In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X85J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Amazing gaming TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that is can let my Xbox series X and PS5 run at 4K 120hz,..yea I have both.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Em1080,
      Awesome! Nice to know that you love your new TV and that we were able to give you a good match for your gaming needs. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. Works well with Netflix and Youtube TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve,

      Wow! We are truly happy to hear you are satisfied with the incredible picture & sound quality and amazing performance of our X85J when playing streaming services like Netflix and YouTube TV.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US