Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $149.99
Clearance
The comparable value price is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 666 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, stating that it lives up to expectations and delivers crisp and clear colors. They also appreciate the ease of setup and the affordability of the TV, considering it a great value for the price. While there are a few concerns about the remote control feeling awkward in larger hands, the overall positive feedback on the picture quality, gaming capabilities, and user-friendly features make this TV a popular choice among customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 666 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50’ Sony computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and fits perfectly above my fireplace.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony50, That's great to hear! We're really glad that you love the excellent picture quality of your new X85J TV and it fits perfectly above your fireplace. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you so much for leaving us such a wonderful review of your new Sony Bravia TV! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 50" Class X85J 2021

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture Smart TV .......................

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gary, We are gald that you like the picture quality of your new Sony Bravia TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv excellent clarity. Great application selection

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeepIt, Awesome! We're glad that you like the picture quality and app selection of your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    N/a

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has nice high quality picture very happy with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Margiesbravia
      We're thrilled to hear you like the amazing picture quality with your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture great quality easy ui I would recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bravia,
      Thank you for an amazing review and recommendations. We're glad you are enjoying your new TV great picture, quality and features. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony - 50" Class X85J Series LED 4K UHD Smart Goog

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the TV long, but working well so far. I'm having issues getting the LG Soundbar to work properly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gravleech, thank you for choosing and purchasing our newest product. We understand you are having issues getting your soundbar work with the TV. You may follow this link to isolate the issue:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85j/articles/00014997

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great TV with an AMAZING picture & response time!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV primarily for gaming and I absolutely love it! Orion V. at the San Luis Obispo location helped me with my purchase and I couldn't have asked for better service! He knew all about the specs of this TV and why it would be the perfect solution! Please give him a raise and a promotion! AAAA++++!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeffrey, That's really cool! Thank you for sharing such a wonderful shopping experience. We're delighted to hear you like your purchase went well and you're having an enjoyable gaming with your new X85J LED 4K Ultra HD Google TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50 inch tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television…good color and clear picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tina,
      Awesome! We're glad you are enjoying your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and install. Outstanding picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Sonytvrocks, We are thrilled to hear that you are enjoying the great picture and easy setup for your new Bravia LED 4K TV.Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Vincent Sony_US

  • Rated 3 out of 5 stars

    Not impressed, but don't hate it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a Sony since it's the Toyota of TVs and not another scam TV like Samsung. Despite what this TV has to offer, it took more time than average to get adjusted to their TV guide to watch national TV, so unfortunately I stopped and only rely on my Roku for my apps, Netflix, Disney Plus, HULU, and YouTube to name a few. So far I have not downloaded any apps to this new smart TV since that was the mistake I did with the Samsung TV that I also bought from Best Buy at less than 2 years ago. That darn Samsung said that it maxed out on memory and refused to uninstall any apps. Then there were constant issues with the volume, then the bluetooth receiver, then the channels, then the TV would freeze. All Samsung Customer Service would offer was either to have a tech come over and do an expensive repair or buy another new Samsung TV since the multiple cold reboot and factory resets failed to improve the use of the faulty TV. Yes you guessed right, this is a Samsung SCHEME to force consumers to buy new. This is also what they do with their cell phones. Now you're left with the option to only pay rent into a new cell phone at $2,000 that used to only cost $200. No thank you, Samsung. So I got myself into this Sony which isn't all that great either, but anything is better than foolish Samsung, right?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Unimpressed,
      Thank you for sharing your experience with us. We're sorry hear your experience with your other TV brand. We assure of our product's quality and functionality. With regards to your concern about maxing out the memory of the TV, this may not be a problem on the the X85J. This TV has a feature where you can move downloaded apps to an optional USB storage device to free up space or If the storage capacity of your TV is insufficient. For reference: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85j/articles/00223233?model=KD-50X85J&category=televisions-projectors-lcd-tvs-android-

      If you need any assistance with your Sony TV, feel free to contact us and we'll be gladly to assist you. You may send us an email with below information to socialsupport@am.sony.com.
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture quality work great and good price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goodie,
      Thank you for such a great review! We're happy to hear you like the picture quality and reasonable price with your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Family room TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful 4k tv my son loves gaming on it. My husband says it's a great quality picture as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi apeski, That's awesome! We are thrilled to hear that you son and husband love your brand new Sony BRAVIA 4K TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy your movie nights! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Kool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work with spectrum and you have to get ruku but overall great And true picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smithal, Thanks for choosing and purchasing Sony X85J LED 4K HDR Google TV. We're truly happy to hear you appreciate the great picture quality and overall features of the TV. We're sorry, but the Spectrum app is not currently available on the X85J. However, you can use the built-in Chromecast feature to cast the content/channel from the Spectrum app on your mobile device to the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for sharing your feedback! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart tv is the nicest tv I’ve seen so far for this great price !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this TV, would purchase again. Better sound than old Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Romba, We are glad that you really like your new Sony TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Your continued support means so much to us. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony makes a good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice picture quality and sound. I have had much success with Sony TVs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JHolder,
      Thank you so much for an amazing review! We're thrilled to hear you are enjoying the amazing picture and sound quality of your new TV. Your satisfaction means a lot to us. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv with a great picture. Colors are vibrant and has a very clear picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt,

      Great! We're glad that you like the picture quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 3 out of 5 stars

    Good for Next-Gen Console Gaming

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the trick if you are looking for a mostly gaming TV as it has HDMI 2.1 and a Native 120 Hz refresh rate….which is required by the PS5 and Series X to deliver the best possible video output. However, I upgraded to the x90j….huge difference. Consider the extra money and go x90j and higher.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyDiggityNC,

      Thank you for taking the time to review the BRAVIA X85J 4K HDR LED TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content.

      With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X85J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    My new tv.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. It,s so very clear and beautiful color. Love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Harvick4fan, We are thrilled to hear that you love your Sony BRAVIA 4K TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony - 50" Class X85J Series LED 4K UHD Smart Goog

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far works great, very nice picture quality, yes i would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Pendragon, We are glad that you like the picture quality of your new Sony BRAVIA LED TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US