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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 666 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, stating that it lives up to expectations and delivers crisp and clear colors. They also appreciate the ease of setup and the affordability of the TV, considering it a great value for the price. While there are a few concerns about the remote control feeling awkward in larger hands, the overall positive feedback on the picture quality, gaming capabilities, and user-friendly features make this TV a popular choice among customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 666 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good upper budget tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Screen. Can't do HDR with 120hz at same time. Bummer! Makes nice pc monitor.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GoodPC,

      Thanks for the feedback. Please be assured we take this feedback very seriously and continuously strive to improve our products. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture quality, sleek, quick delivery. good number of interfaces

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pkkk, That's really good to hear. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Movies at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, good sound, but bought a sound bar to go with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DLQuilting,
      Awesome! We're delighted to hear you are enjoying the amazing picture and sound quality with your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony X85J 4K UHD TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean crisp picture with excellent viewing from all angles!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyX85JTVReview,
      Thank you for sharing your great experience with us. We're happy to hear you like the clear and crisp picture and excellent viewing angle with your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 50” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with picture quality & smart TV features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuytvpurchase, We are glad that you are very happy with the picture quality and smart TV features of your new BRAVIA TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Enjoy! Vincent Sony_US

  • Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is pretty decent quality. The only concern that I really have is that the hdmi 4 port on my tv has a raised bump that won’t allow me to use an hdmi cable, and it’s the specified port for 120hz gameplay.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi T99Y, Thank you for the feedback on your experience with your KD50X85J. We're glad you like the picture quality of your new Sony TV. HDMI 3 and 4 both supports 120 hz refresh rate. If you're having trouble connecting the HDMI cable in the HDMI 4 port, please use the HDMI 3 port instead. Hope this helps! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice picture, good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture even if it isn't an OLED. I recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arnold, Awesome! We're glad you appreciate the incredible picture quality of your new Sony X85J. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for the recommendation and for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony still makes a good tube

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may be biased because throughout my life I’ve only purchased Sony televisions. I love the functionality and the HomeKit integration is great. I can’t wait to have my cameras displayed on the screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LaidbackSundays, You chose the best TV brand and we are glad that you like your new Sony BRAVIA 4K smart Google TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Your continued support means so much to us. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv, was going to get another Visio, but this unit & the price point changed my mind after research; especially now after watching, definitely a good purchase- and love the voice command with all my streaming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony50750,

      You made the right choice with the Sony X85J! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Happy with Sony TV's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working great although it took some time to set up. We had problems accessing the wifi but finally got in installed. This is my second Sony TV and the first one is still working good after three years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luis, We're glad that you are happy with your purchase. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great tv with good picture quality and good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daizy, Awesome! We're glad that you like the picture and sound quality of your new TV. This smart, powerful, and beautiful TV is designed for all your favorite content. The BRAVIA X85J 4K HDR LED TV is powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great Sony Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. I had issues with the Google Set up on the phone, but that can be worked around by setting it up on your phone. The only issue I had was it was too small, so I opted for the 65' instead.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christoando,
      Thank you so much for taking the time out to share your experience. Your kind words encourage us greatly. We're glad to hear that the issue with setting up your Google account has been resolved. Your needs are our priority. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony TVs forever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. I bought it as a temporary placeholder for my living room TV until I am ready for a bigger one. And when I am ready I will be getting a bigger Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen installation and setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh & Jake were incredibly helpful & informative when they installed my knew tv & wall mount. They helped me pick out a better wall mount that is easier to get to the cords!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVmount, Excellent service! You'll definitely love your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not a fan!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My level of excitement over purchasing this 50" Sony LED 4K Smart TV is exceeded only by the level of my disappointment in it in the year that we've owned it. It's quirky and unreliable. It often just shuts off for no reason at all (and "no" it's not because we have any type of timer on) and even kicks itself out of cable TV mode back to its home screen. A sound bar is needed for adequate sound quality. I can't in good conscience recommend this TV even though the picture quality is very good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, very happy with the entire purchase process. Excellent set-up service. Timely, patient and knowledgeable tech notions. Best Buy was GREAT!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyCustomer, Awesome! We are so glad to hear that you are happy with your new X85J TV! See beautiful pictures full of real-world colours on a TV that’s designed to keep you focused on the action. With 4K/120fps, you’ll enjoy smoother, clearer, more lifelike entertainment. -Carl Sony_US

  • Rated 4 out of 5 stars

    new to me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first flat screen TV At times the picture is crystal clear & others it seems less than perfect. Having to get used to 3 remotes (for TV, for sound bar, for Direct TV) I hope this will last as long as my former TV also a Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, We are so glad to hear that you are happy with the picture quality of your new TV! See beautiful pictures full of real-world colours on a TV that’s designed to keep you focused on the action. With 4K/120fps, you’ll enjoy smoother, clearer, more lifelike entertainment. -Carl Sony_US

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great I had an led for years and decided to change to OLED and it was a great choice and this tv checks off all the stuff for Xbox series x AWESOME!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobby, Thank you for upgrading to your new Sony X85J! We're glad it works perfectly with your Xbox series X. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Mini me sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a mini me of my 85", nothing speaks volumes about the quality of a product when one buys a smaller version of the big brother.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HooksettTechDude, We are glad you like the quality of our BRAVIA X85J 4K smart Google TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony: The Best if the Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony products have excellent quality and durability. I can't wait to see what new products they come out with next!

    I would recommend this to a friend