Customer Ratings & Reviews
- Model:
- KD50X85J
- |
- SKU:
- 6454109
Customer reviews
Rating 4.7 out of 5 stars with 666 reviews
(666 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, stating that it lives up to expectations and delivers crisp and clear colors. They also appreciate the ease of setup and the affordability of the TV, considering it a great value for the price. While there are a few concerns about the remote control feeling awkward in larger hands, the overall positive feedback on the picture quality, gaming capabilities, and user-friendly features make this TV a popular choice among customers.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Sony Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony replaces a previous Sony after about 6 years. The picture resolution is definitely better. The audio is also an improvement although you will still need a sound bar or better yet a surround system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Astroman77, We are glad that you like the picture quality of your new Sony BRAVIA LED TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Your continued support means so much to us. Thank you for trusting Sony! Vincent
Rated 4 out of 5 stars
Terrific with a few needs...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture and the features. There are a few menu orientation shortcomings which prevent it receiving a perfect score. Also, the USB interface with Mac hard drives needs refining. Overall, a great value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SONYTVSCORES, Please make sure your TV has the latest firmware by performing a software update: https://www.sony.com/electronics/support/articles/00119543. The updates include key features, applications, bug fixes, and feature improvements. Despite your concern, we are glad that you still love the picture quality and features of your new Sony BRAVIA TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent
Rated 1 out of 5 stars
Hoizontal line running across screen
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV in 2022, and decided to pay the the extra money for a Sony Bravia. The other day a white horizontal line appeared across the middle of the screen, not what I expected when I bought a Sony after 2 1/2 years.
No, I would not recommend this to a friendRated 5 out of 5 stars
Fantastic for the PS5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the 4K 120Hz display. The colors are very great and I love the built-in Android TV. It auto recognized my PS5 and Xbox Series X.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Namtaskic,
Thank you for the 5-star rating and we're glad you like the 4K picture/color quality and 120hz refresh rate of the TV for your gaming experience. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony and enjoy your TV!
Regards,
David
Rated 5 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation team was very professional and knowledgeable about the product. The TV operates well and its operation was explained to us.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello 50inchTV, Thanks for sharing your great experience with your Sony BRAVIA TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent
Rated 4 out of 5 stars
Overall, Good TV with Do-able Kinks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice view. No bad pixels. Low storage space but overall a very good tv. Low storage space and a thick bezel wouldn’t stop me from buying this tv. The 4K at 120 is worth it, especially given the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sherm,
Thank you for the review. We're glad you like the 4K picture quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Sony 50 inch t v
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new sony t v..got u tube,net flix, prime video, and suri...on the remote..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonygreattv, Awesome! We are so glad to hear that you are enjoying your new 50" X85J TV! See beautiful pictures full of real-world colours on a TV that’s designed to keep you focused on the action. With 4K/120fps, you’ll enjoy smoother, clearer, more lifelike entertainment. -Carl
Rated 5 out of 5 stars
No pictures.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my purchase, your salesman was so nice. The instaluer was so curtious . Thanks for your service.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greattv, We are so glad to hear that you are happy with your purchase! See beautiful pictures full of real-world colours on a TV that’s designed to keep you focused on the action. With 4K/120fps, you’ll enjoy smoother, clearer, more lifelike entertainment. -Carl
Rated 4 out of 5 stars
Not quite done yet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The experience of purchasing the items was real good. On the day of delivery I was notified that the TV was not available in the warehouse. I had to reschedule the delivery, I am looking forward to getting my TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tdigs, We're sorry to hear that the delivery date had to be rescheduled. This is definitely not the shopping experience we'd like you to have. Please coordinate with BBY representative for further assistance regarding your order. Other than that, we also look forward to getting your new TV. We're sure that our X85J won't disappoint you.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Regards, Erin
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fast service. Love the TV, though I’m still learning about the many features. Recommend a sound bar for better hearing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonyforthewin,
Fabulous! We are so happy to hear you love the overall performance of our X85J. We are also delighted you are satisfied with the fast service of Best Buy. Adding a soundbar will help you enhance your overall home theater listening experience. We recommend the G700, HT-Z9F, ST5000, HT-A5000, HT-A7000 or the HT-A9.
ref: https://electronics.sony.com/tv-video/tv-video-home-theater-sound-bars/c/soundbars
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
In the future you need information or technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for the 5-stars review and for choosing Sony!
- Romeo
Rated 4 out of 5 stars
Solid tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great update to for my home entertainment. Im still figureing out what exactly to say to acctivate certin features with google home. Google home does occasionally have a hard tkme turning on the tv via voice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BatteryPowered.
Thank you for sharing your great experience with us. We're happy to hear that the X85J were a great addition to your Home entertainment setup. We're sorry to hear the issues that you are having with the Google Home features. If your Google Home speaker works intermittently or is not working with the TV, please contact Google support for assistance. For reference: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85j/articles/00167050
If you need any assistance with the TV, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
Sony TV 6stars
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv would buy again cause I gave it away :/ I know so good I gave it to my ex for the kids n them ..
I would recommend this to a friend- Pros mentioned:4k
Rated 3 out of 5 stars
Average tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average tv when it comes to Sony. Returned and upgraded to X90j. Difference is shocking. Def worth the extra money
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Wally173,
Thank you for taking the time to write this review. We're sorry to hear that we were not able to meet your expectations with our X85J and unit had to be returned. However, we greatly appreciate that you've replaced it with another Sony TV and were satisfied with the X90J series.
With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for purchasing Sony! - Kris
Rated 5 out of 5 stars
SONY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Have been Fond of Sony Flat Screens Since They arrived on the Scene.This Latest edition is no Exception!!!!GREAT Video And Audio!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brotherbill,
Thank you for trusting Sony! Your loyalty means everything to us. We're glad you love the amazing picture and sound quality of your new TV. We always strive to deliver the best quality in our products. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for purchasing Sony! - Kris
Rated 5 out of 5 stars
Best tv ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello there I did purchase this tv and I loved it I also loved the way Best Buy staff treated me with respect and kindly help thanks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elizabeth,
Thank you for sharing your great shopping experience. We're glad you are enjoying your new TV. We always strive to deliver the best quality in our products. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for purchasing Sony! - Kris
Rated 4 out of 5 stars
Sony is worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a great price with the current sale. The picture quality is amazing and for not having local dimming the blacks are pretty black. All this with google tv built in makes a great TV which i highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rafaelcab, Awesome! We're glad that you like the picture quality of your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
Sony baby!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as an open box and it works perfectly. One of the best TVs I’ve had for the price point.
I would recommend this to a friendRated 5 out of 5 stars
Nice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good tv. I researched this TV on the site ratings.com mainly for the price and video game latency.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi djthaiboxer, We are glad you found our X85J! Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Sony TV & Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like a great product. So far performing as expected. Sales person was very polite and helpful selecting the product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sunset, we are so glad to hear that you are happy with your new TV! See beautiful pictures full of real-world colours on a TV that’s designed to keep you focused on the action. With 4K/120fps, you’ll enjoy smoother, clearer, more lifelike entertainment. -Carl
Rated 5 out of 5 stars
Very Good Picture and value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV at $750 I paid on sale. Completely satisfied with the picture quality and I have an LG OLED in my main room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 45yearoldTVwatcherguy,
Thank you for the positive feedback! We're glad to hear that we were able to give you a great deal. Nice to know your satisfaction with your new TV particularly with its amazing picture quality. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris













