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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 666 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, stating that it lives up to expectations and delivers crisp and clear colors. They also appreciate the ease of setup and the affordability of the TV, considering it a great value for the price. While there are a few concerns about the remote control feeling awkward in larger hands, the overall positive feedback on the picture quality, gaming capabilities, and user-friendly features make this TV a popular choice among customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 666 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv, because my other Sony went out. I love this tv, although I get a little confuse about these smart tv’s. I purchased the 50’, I’m going bigger next time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worth the extra bucks for greater specs with console gaming, great picture still to this day, still dont see many tvs as snappy browsing through the tv apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this TV for over a year, and this is one of the best TVs I’ve ever owned. The picture quality is amazing and I use it daily with my Xbox Series X. I just need a sound bar, and the experience will be complete.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceptional TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this TV for almost 2 years and I am still very impressed. I have to say one of the best TV’s I have bought. The picture on this TV is exceptional. I would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    very nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture and sound, bought for my daughter for her new place. Nice crisp picture! great Tv for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So much better than budget brands

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific picture quality. We had a budget brand that had such poor contrast and color that we replaced it with this. It is miles ahead of the budget brands. You absolutely get what you pay for. Even the sound is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, no complaints.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaged well. Easy to set up. Needs minimal tweaking to get the picture how you want it to be. Perfect for gaming because it automatically sets up for gaming. Picture is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CambOdom, We are glad that you like the picture quality of your new Sony BRAVIA LED TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy your games! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Not compatible with Apple home pod speakers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV picture. Wish the settings bar would list the Sleep Timer as the first item in the long list of settings options. Also wish it would connect with Apple home pod speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent and Very Sharp Picture

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Had it for a couple of years now and no issues at all. Very sharp and clear picture. As I say in all my reviews about Sony, Sony's a name I trust for quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv to watch in 4K and to use with my ps5/xboxsx. -Picture quality is fantastic and images really do pop out and look amazing. -4 HDMI ports is a very big plus as well - Sound quality is as good, clear and fills up a room. - remote is easy to use with convenient buttons to view YouTube, Disney + , Netflix , Prime video. This is a nice touch as it’s the 4 streaming apps I mainly use. Very happy with my purchase and will recommend to anyone needing a 4K tv upgrade.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sacnak, Thank you for the detailed and awesome review of your new Sony X85J! We're very pleased to hear you like the fantastic picture quality, multiple HDMI inputs, clear audio quality, easy-to-use remote, and the shortcut buttons for your favorite streaming apps. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture. Great sound. Easy remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. I discovered I am a fussy shopper when it comes to tvs. I am embarrassed to admit i returned 3 tvs before discovering this Sony. The picture is amazing. The motion in the picture is phenomenal. The sound is surprisingly loud and clear. I love the simple larger remote control. All the new tvs do make you go through a setup process which is no fun but a only required to do once. I loved this tv so much, I bought 2 more! I like the 50 inch for my livingroom and sit about 8 feet away. The 43 inch was perfect for the bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bonandbooks,
      Thank you so much for purchasing our X85J TVs! You definitely made the right choice. We're really glad your new TVs suits perfectly your living room and bedroom. Nice to hear you love the amazing picture quality and easy remote function of the unit. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TY is awesome. Not a budget killer and the color/picture are crisp and clear. Happy I decided on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    So Much Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 10-year-old 46" 1080p Sony flat screen. This is so much better. The integrated apps (including AppleTV) work great and reduced my external devices and simplified operation. I am able to use my existing old Sony video receiver (optical connect) quite satisfactorily until I eventually upgrade that as well. My existing BRD player works great, too. Picture and sound quality are excellent. It's easy to use. It also generates almost no heat as compared to the old TV. Very happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ai1313, we appreciate your feedback. We're glad that you are happy with your upgrade. We also appreciate that you like the TV features, picture, and sound quality. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture and functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture - vivid and clear with multiple options for different viewing preferences. The “vivid” picture setting looks 3D almost. The TV boots and responds quickly. The remote is comprehensive (including number pad and quick keys) and functions well with other devices (including cable box). The Google TV full-functionality does require you to login and link a Google account, which is annoying if you do not want your TV linked to everything else. You may need to create a separate account to use for the TV only.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drum,
      Thank you for sharing your experience with us. We're glad you like the great picture, supplied remote and TV response time. You can enjoy some functions on your Android TV™ device without a Google™ account. However, you will not be able to rent or buy movies, TV shows, and apps from the Google Play™ Store. For details, please refer to this link: https://www.sony.com/electronics/support/articles/00115361

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Regards,
      Kris Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    First TV I've purchased on my own. It's great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my little TV. I am not much of a TV watcher but even I can tell this screen is quality. The first screen that I brought home from Best Buy ended up having a white line down the middle and it was a hassle to pack it back up and take it to the store. We plugged the second one in right there in the store and it was fine and I was able to set it up own. Color is good, sound is good. It's relatively light. Doesn't take up much space. I do wish I might've gotten a bigger size though. 50 inches is great but humble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holds Up

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this TV going on 3 years. No issues, we use it for gaming and for recreational use. Works well and has held up to us moving twice since buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I've ever owned.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been in my house for a year with excellent results. It handles gaming consoles, cable , even my gaming PC tower perfectly. I am sold on Sony for good now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice larger television

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this television when we purchased it in January of 2022 - only wish we had waited a few years for a larger one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 50” tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What an awesome tv! It connected real easy and for gaming it is awesome! My Xbox series x connected easy along with my ps3! My tv service also connected easy and you even get to use the remote it came with! Normally when you get a tv you have to use your cable/satellite tv remote but this connected the Sony remote! I can’t even describe the difference it makes to play games on this tv made for gaming! The picture is so crisp and clear and no changes needed to be adjusted! Great tv and the price wasn’t bad either! It is also hard finding a 50” tv but Sony covered that!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hemdawg,
      Awesome! We're happy you like the size, smart features, picture quality and remote function with your new TV. Nice to hear you enjoyable experience especially when using TV for gaming. We always strive to deliver the best quality to our products. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    The perfect mid range TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv about 18 months ago and have loved every minute of it. The picture is excellent and the menu sounds are a nice touch. There are better options out there but this was the best bang for the buck I could find

    I would recommend this to a friend
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