Customer Ratings & Reviews
- Model:
- KD50X85J
- |
- SKU:
- 6454109
Customer reviews
Rating 4.7 out of 5 stars with 666 reviews
(666 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, stating that it lives up to expectations and delivers crisp and clear colors. They also appreciate the ease of setup and the affordability of the TV, considering it a great value for the price. While there are a few concerns about the remote control feeling awkward in larger hands, the overall positive feedback on the picture quality, gaming capabilities, and user-friendly features make this TV a popular choice among customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Very Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High Quality. Great picture, almost looks like videotape, very real. Very Easy to set up. Home screen based on Google TV works very well with easy access to all other apps (netflix, amazon etc.)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alwaysmisinformed, You definitely made the right choice with this TV! Thank you for this superb review of your X85J. We are pleased to hear you are satisfied with your purchase and you are enjoying the features, outstanding picture quality, and overall performance of your new X85J LED 4K UHD Smart Google TV. Glad to know you easily setup this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Relatively easy to set up. Clear and crisp view, especially sports. Sound was acceptable. However, set located in an entertainment cabinet, so added a sound bar, which really enhanced.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lillibet,
Thank you for an amazing review! We're happy to hear you like the clear and crisp picture. easy setup and decent sound with your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for purchasing Sony! - Kris
- Pros mentioned:Color, Refresh rate
Rated 5 out of 5 stars
Love it!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 85j is a great tv 120hz is necessary going forward especially for gaming on Xbox series X And the colors are way more vibrant than my Hisense I bought a year ago.I am very happy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 7empest,
You made the right choice with the Sony X85J! We're glad that the TV is perfect for your gaming needs. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Color, Refresh rate
Rated 5 out of 5 stars
This Sony has outstanding color and clarity!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony has outstanding color and clarity! Plus, the 120hz is amazing for PS5 and Series X/S consoles. If you're looking for a top of the line TV, look no further than this Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AAPL,
Thank you for the positive feedback and recommendation! We're glad to know that were able to satisfy you with the amazing picture, color, clarity and 4K 120hz features with your new TV. Nice to hear that we were able to give you a good match for your viewing and gaming needs. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for purchasing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A monitor on steroids
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to use as a single large monitor to replace the two smaller ones I've been using while working from home. Image quality is great and really cuts down on the headaches I was getting looking at the small ones.. I know it's overkill but it will replace the TV in the upstairs bedroom if/when I ever return to my office. One oddity that I've noticed is that it will on occasion change over to the Google TV landing page and I'm not sure if my other remote is getting bumped for the other TV and causing it or something else.. Other than that, it's been a fantastic TV/Monitor.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RMCCOON, We are glad that you like the quality of your new Sony BRAVIA X85J. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Please make sure to update the firmware of your TV by following the guide here: https://www.sony.com/electronics/support/articles/00119543. The software updates resolve any possible software-related issues and improve its performance. Thank you for choosing Sony! Vincent
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
So happy with my Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Sony TV! The picture is crisp, colors so nice, sound is great, and the remote is smart and intuitive. I am so happy with this purchase! It's a sony, afterall.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PattiJ, Awesome! We're glad that you love this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony. Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Sony TV I’ve purchased in 2 years. I am thoroughly impressed with the picture quality of the Sony tvs as well as the user friendly setup and ease of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brandon, That's awesome We are happy that you are thoroughly impressed with the picture quality of your brand new Sony BRAVIA TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Your continued support means so much to us. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great Picture Horrific OS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv has a great picture in my opinion. Very happy with how it looks. What i really hate is the "smart" portion and you can't turn it off without unplugging it. Colors are nice, the blacks are very good i think for an LED, colors pop and the adjustment settings do a good job to customize without professional tuning. Sound, it's a tv, it's ok but it's nothing outside your average television experience, possibly a bit better. Upscaling isn't that great, trying to watch something that's 720 on a 4k tv is just a bad idea anyways. 1080p looks fine. As far as the OS goes it's sloppy, slow, and gets worse if you switch between streaming platforms without restarting the tv. The USB media feature shouldn't exist because there is constant desync especially if you are attempting 4k. As mentioned if the tv is plugged in it'll never turn off, just goes in a stand by mode. So if it's being sluggish cuz you switched from normal TV to Netflix you should restart it. There is also no space for Apps. They give you less than 5gb of space for apps, i have netflix/disney installed and it already takes up more than 2gb. They have an option for "expandable" storage however that doesn't work unless the app developer has programmed it to do that for some reason. I have found no apps that allow this so far. I think this is Sony's failure, how you can build an OS and not have the ability to read external drives is really stupid in today's age of computing. Overall great picture, i'm happy with it because that is what i bought it for. Otherwise it's a wretched and lazily built OS with poor specs if you want a smooth "Smart" experience. Put a better cpu/ram and for heaven's sake a decent amount of space, let's start with 32gb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stevie,
Thank you so much for taking the time out to share your experience. While we are glad you like the great picture, we're sorry to hear that we were not able to meet your full expectation with the TV. We'd like to help and make this a better experience. When you turn off the TV using the supplied remote, the default setting of the TV is to switch it to standby/networked standby mode. If you want to fully turn off the TV, you can press and hold the power button found on the lower front part of the TV.
If the storage capacity of your TV is insufficient, you can move downloaded apps to an optional USB storage device to free up space. For reference: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85j/articles/00223285
As far as your experience with the apps, please try some solution on these links below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85j/articles/00141896
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85j/articles/00155548
Your feedback is greatly appreciated. May we also contact you to help? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony! - Kris
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
#picmeh endorsed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very refined picture quality with suprising built in range of sound. Easy setup and superior multi function remote. Only three mnth old, I hope it lasts...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cwzvoxs, We are thrilled to hear that you like the great picture and sound quality and easy setup for your new BRAVIA LED 4K TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Mrs.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supercalifragilisticexpialidocious!!! Professional, courteous, helpful and nice! Thank you both. So far love my TV,love the Geek squad insurance the best!! *****
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV, just what you'd expect from Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best TV's you can buy. I absolutely love it. I originally bought a Samsung thinking I could save some money. I was wrong, that Samsung was garbage and I bought this TV instead. I'm so happy I did. Excellent picture quality, sounds great. I love Google TV, it's fast and responsive. The contrast ratio is great for this type of TV, better than my much more expensive but older Sony TV in my living room. This is a winner for sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, We are thrilled to know that you absolutely love your new Sony BRAVIA 4K smart Google TV and you are happy with its quality. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a 2007 top of the line Sony Bravia XBR that started having issues. This tv was very easy to set up. I skipped the Google features. The picture is awesome straight out of the box, no tweaks needed. I hope it lasts as long as the last one! I also have a Samsung QLED and this Sony has a much nicer picture. Only Sony for me from now on! Received same day delivery to my doorstep. Best Buy always has what I want in stock and can deliver it in a timely manner.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wvustepmom,
Awesome! Thank you for sharing your great shopping experience. We're glad to hear you are enjoying the amazing picture and easy setup with your new TV. As always, you can be assured of our product's quality and functionality. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony and enjoy your new TV! - Kris
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Wonderful TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV. Easy setup, outstanding picture, good selection of available apps, and really good features. Also, can't beat the price at Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Military,
Thank you for such a great review! We're delighted to hear you are enjoying the easy setup, outstanding picture, available apps and great features with your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris
- Pros mentioned:Ease of use, Refresh rate
Rated 5 out of 5 stars
Amazing tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv, I just bought it to play with my ps5 due to having 120 hz and it's amazing. I really recommend this tv. The features that contain makes it easy to navigate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kvargas,
Thank you for such a great review and recommendation! We're glad to that we were able to give you a good match for your viewing and gaming needs. Your review would surely help others in the future. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for purchasing Sony! - Kris
Rated 5 out of 5 stars
Wonderful TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful TV Good for the Value! No complaints and had it for a good bit now.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for new Consoles, with 1 downside
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture A little pricey, but that’s the cost of new tech The only con I would say about this TV is that it can be confusing to some people how to enable the 120hz mode for the new consoles. You have to change the setting of each individual hdmi input to “enhanced”. It will not automatically detect that it is an hdmi 2.1 cable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanK, We're very happy to hear you are having an enjoyable watching and gaming experience with your new X85J TV. Your feedback is greatly appreciated. Yes, you will need to set the TV HDMI Signal format to Enhanced format for your source device to recognize the 4K 120Hz capability of the TV. Make sure your device is connected to the HDMI 3 or HDMI 4 input on the TV using the supplied Certified Premium HDMI cable. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony TVs are the best.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Movies and sports are jerk free. Picture quality for the size and price is fabulous. Easy to set up and menu options are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerry, we're glad you like the ease of setup and picture quality of our product. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. ~Earl
Rated 4 out of 5 stars
TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but have issues turning it on. We have to push power button and then wait for light on tv to go off and then push power button multiple times to get it to turn on. We purchased April 2012
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality picture. No distortion with action sports/movies. Not much available in 4K to see the difference. Sound quality is good also. Easy to navigate the apps. Overall good purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Maxi23, We are happy that you like the overall quality of your new Sony TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
PERFECT SMART TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony 50” LED Smart TV is PERFECT. The picture is so clear. The sound is very clear, no static. The 50” size is not to small and not too big. It’s Perfect. I love that I can watch things through Prime TV, if I want to. I just learned how to do that. Maybe, I’ll learn how to watch things through Google too, one day. But, everything I watch, even TCM black and white, look beautiful. I am so pleased with my purchase. Sony TVs are always the best.
I would recommend this to a friend













