Customer Ratings & Reviews

My girlfriend and I were in the market for a new TV when we came across this one in the store. We both decided to go big or go home which ultimately lead to this purchase. Absolutely great display! The picture quality is amazing. Side note... we bought a sound bar and woofer with the TV and it makes for a great home theatre.

I spent so much time reading online reviews and even researching through rtings. My plan was to use this tv for the new playstation pro. The tv is great its crystal clear when displaying 4k content. But remember there is very little available in 4k besides playstation and few movies. With all that being said the TV does a great job upscalling 1080p content. The TV does has some cons such as not being able to get as bright as Samsung TV's and the blacks aren't the deepest but it really doesn't matter in the long run when playing and watching movies, it works great and you barely even notice the cons. Also realize that this is about a 300-400 dollar difference so yes Samsung probably is going to be better but your going to pay a lot more for it. I replaced a old vizio tv and i am very satisfied with this new one, everyone is going to always find negative but look at the tv in store yourself its a great tv. Added bonus it works great with Playstation being able to click one button to turn on ps4 as well as using the remote to control the ps4 its awesome. Always love sony so i am satisfied like usual, now i just hope this TV lasts for years to come!

I bought this TV the same day I also purchased a Sony 700D. The 700D was running a combo for PS4 and the 850D was doing one with Sony sound bar. I needed two TV's, so worked out great for me. I use the soundbar and PS4 with the 850D. Great combo package. TV has amazing picture, applications are great (switch to music anytime you want), and super thin TV. I have the TV in a slightly lit room, but this doesn't affect the picture quality at all and can be easily seen from all angles. Negative Comment - This TV has gotten extremely slow at times, to the point where you think it freezes and then all of a sudden the last 20 buttons you pushed (while it was frozen) start working (volume goes up, channels change, volume down). It did at one time freeze and I had to turn TV off from button on back of TV. I could see this being a problem if you left your TV on for long periods of time, but mine was about 3 days old and ran maybe hour each day. Had same issue with the 700D but not nearly as bad as 850D. Talked with Sony rep at best buy (who talked this TV up big) about my issues and he proceeded to tell me how to fix it, like this is a common problem. You shouldn't have this type of problem on a $1000 TV. The only way I have found to fix it is to do a factory reset, which will require you to go through the 15-30 minute set-up phase again. So far had to reset it once but it is starting to slow again and will probably have to restart it a second time in 20 days.

I had been keeping an eye on this TV for close to a year. I had a Sony xbr4 before this and loved it. I knew I was getting a quality product when I purchased the X850D. The picture is beautiful. I can't stop watching sports, movies, sitcoms. Setup was easy and using my phone to operate the tv is even better.

I have seen a few negative reviews for this tv. I do not disagree that its not a prefect tv. It does not have perfect blacks and lacks full array led.But it does have the best upscaling to 4k, fast motion is perfect, and it has Sonys great color saturation. For an everyday living room tv it is great. It is very bright and shows minimal reflections. If you are using it in a dark home theater setting, Im sure there are better options. Overall for what you get, and HDR helps future proofing, I highly recommend this tv. Also, Android TV is terrific.

I am pleased with the quality of the picture and it was easy to setup. The Smart TV and Xfinity's Apps concerned me at first; but it was very easy to setup. The Best Buy rep suggested this model (it was middle of the road priced); and he was right.

I bought my SONY television during a recent Memorial Day sale. Best Buy delivered it on time. I have experience with TV and PC installations, so I did my own unpacking and TV hookup. SONY packages their televisions to survive shipment, so no worries about in-transit damage occurring. See unpacking videos on YouTube to see what I mean. As for the 4K resolution itself: I purchased an ultra HD (UHD) HDMI cable to alleviate the "Christmas tree lighting" effect around letters on some websites, after installing an NVidia 10 series video card in my entertainment PC. Now, I get outstanding 4k resolution with vibrant colors and no distortion while playing bluray disks. You can also hook a PS4 up to this TV, and can turn the PS4 on through the TV's remote control, rather than the PS4 controller; this is very convenient when watching DVDs and bluray disks. Bottom Line: For under $1000, you get more than you pay for -- outstanding value. It's not a 3D TV ... but then again, I didn't need that feature.

What an amazing TV. Upgraded from a Sony purchased 10 years ago. Size perfect for family room. Picture is as good as expected. Sound is weak but I also purchased a sony soundbar. Only negative is the remote. Cheap plastic, hard to use buttons.

Absolutely the best TV we have ever owned. A wonderful picture and price is GREAT.In my opinion there is not a better deal in the market and we looked at a lot. We bought one, then went Back a few months later and bought a second tv. I highly recommend you look at this tv before buying ANY brand.

I bought this to replace my 3D set that died and would cost almost as much to repair as it was to replace. I'm glad it did, best picture I have ever seen on regular HD and almost surreal when viewing a 4K signal or movie. Worth every penny!!

I love the picture quality, the motion rate is great for watching tv and gaming. It has beautiful colors and I like how it upgrades my Comcast channels. Great product with a great price. Sony really thought of us customers when making this.

The picture quality is great. I don't see a huge difference between this and the Samsung KS8000. Setup and use is very easy/intuitive (geek squad setup and explanation helped though). Only gripe is that the speakers are terrible - but I knew that going in and it's a known issue with most Sony TV's. Great TV overall and if I had to do it over again, I would buy it again.

We were very pleased to see the picture quality of this TV. Going in to the store, it was not our first choice of brands, but we were quickly won over. Did some research on warranty and customer service, and this SONY won out. Set up was easy. The box is VERY heavy, so be prepared to have help.

Going from a 46" 1080p TV to this 55" 4K was mind blowing! Some people say they don't see the difference, maybe because they don't have the original quality next to it to see. The HDR effects are unbelievable, especially when gaming! Gaming on the PS4 Pro with this is like a brand new experience, and seeing how washed-out the colors are without HDR is shocking. You can access Hulu, Netflix, YouTube, and many other streaming sites, and can download many more things from the store (this is an Android smart TV). However, I use my PS4 for all of that. My only complaint is that since it's not an OLED, it doesn't have quite the same feel. You can see it when the screen is supposed to be black, but on this TV it's actually grey. Still, not enough of a problem to drop my 5-star rating!

I have had the TV for a few months now and I still think it has one the best picture quality I have ever seen. I check out friends TV's but I think my picture is better. Setup was easy, good internet connection, The android pairing is kinda need to show pictures. Very happy with the TV so far.

very happy with my 55" picture. color is great. size is just right

Love this t.v. for ease of use, excellent picture quality. It was priced right and we got exactly what we wanted. Love the Google play and Android functionality as that is what we are accustomed to. This t.v. is amazing with all it's capabilities. Still amazed by the picture quality!

I'm not a technical person so I can't go into specifics, but it's a nice tv. I paid just a little under $ 1000.00. Most of the time the color is really nice.. Once in awhile the color will be a little weird -sometimes there is alot of red color or occasionally some green color on some programs. I have dish satellite and my receiver is over 5 years old-Best Buy said I should try to get a new receiver compatible with 4K and that should help. Dish said I qualify for a new upgrade but I would have to take a 2 year contract if I get the receiver-I just don't want to do that now. I haven't had any problems with clouding. I would recommend Best Buy-the 1st TV they brought me, I could tell something was wrong. The quality of the picture looked degraded at times and there was a couple of times, while watching the TV-it would suddenly switch to the You Tube screen for a few seconds-then switch back to TV .When it did it the second time-I called Best Buy. I only had the 1st TV a couple of weeks and they said they would replace it-I was surprised I thought they would come out and go through some settings-but they delivered a new TV the next day. The 2nd TV is a better TV-the quality of the picture is much better. The techs that set up the TV's did a great job.

Bought this to replace old 55" free-standing rear projection TV that was breaking down and TV repair service recommended I just buy a new TV. Just WOW! Internet connection, wifi, screen mirroring, plenty of different connection options so I could use my old stuff (Wii, DVD and cable box) with no problems. That was one of the main reasons I bought THIS tv, others were sadly lacking and I wasn't ready to upgrade DVD to Blueray just because HDMI was the ONLY way to connect. Beautiful picture, easy setup, was able to lift it onto the stand by myself, only had to install included back brackets with 4 bolts and hang it up. I'm so happy!

I'm a big Panasonic guy. However, after Best Buy discontinued selling Panasonic TVs, I looked at Sony. Overall, I'm happy with our new purchase. Great picture and quality, plus it was easy to setup to my wifi and other devices. I wouldn't hesitate to buy another Sony if I had to.