Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $409.99
Clearance
The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 3,239 reviews
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally bought the Samsung 8000 series, but had trouble finding a tv stand that I was comfortable with because of the legs. So I ended up returning it and getting the Sony instead. I am very satisfied with the stand it has, and the picture quality is really good. 4K is unreal! Controller is OK, in my opinion has too many buttons that I feel aren't needed and Samsung controller seemed easier to use. But again I am very satisfied overall and have no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality at 4k with HDR....sound quality appears to be a little tinny but I use a polk audio sound bar and just keep the volume on set turned down...very happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Awesome,Off the chain,Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv will blow your mind with the clarity it produces,I have a 55" 1080p Sony tv as well and i thought that tv was clear,dont get me wrong 1080p is awesome but 4K will blow your mind completely.The clarity this tv produces is awesome,I know that a lot of you are saying that there are only a couple of 4K channels and you are correct but I also have the Sony 4K Blu-ray player and it looks amazing on the tv.Yes 4K is a little pricey but well with the $$$.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY IS THE BEST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME TV FOR OUR LIVNG ROOM, COLORS ARE SO BRILLIANT SEEMS LIKE YOU COULD REACH OUT & TOUCH THINGS ! PASSED UP SAMSUNG THIS TIME CUZ SONY WAS ROCKIN IT WITH THIS TV !!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Sony Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Sony TV's, usually the highest end ones. This TV with the 4K upscaling paired with the Sony AV reciever is the best ever! Love the Android interface and the picture is incredible, after my tweaking the settings. I would highly recommend it !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing 4K TV for the price!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv because my girlfriends Toshiba was so terrible, even though she advised me not to. She told me it was "a want, not a need". Pfff, that did no stop me. I walked right in, put down that BB credit card, was out in 15 minutes. Guess what! She LOVES that tv. That is how awesome it is. I always do my research before buying a tv. Any smart person should do that. This tv was by far the best bang for your buck. Solid reviews on many different sites, the specs were amazing, no backlight bleeding like some other tvs do, the Internet aspect, with all the apps, AMAZING. Highly recommend. Especially if you have that significant other that urges you not to, this will change his/her mind.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this Sony TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing, the set up was very easy! Definitely a great TV and great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Excellent picture quality - UI could use work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television looks beautiful. It was easy to set up (even by myself). I also purchased a mid level Sony Soundbar. The only complaint about the TV is the user interface (UI). It can lag a little bit and just doesn't flow like some other smart tv interfaces. I also had to return the sound bar because the first one had a volume issue (only while watching cable the volume was so low even on MAX it was hard to hear). I love that the stand is in the center and not on the ends as I use a smaller table as my tv stand. Overall a great television.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a "grown-up" TV. Returned a Vizio and bought this - best decision ever. Amazing picture quality and resolution. Zero drag, rich colour. Love the "Netflix" button on the remote. Easy to set up, looks sleek and the stand doesn't look cheap/plasticky like a lot of others on the market right now. Sound is terrible as to be expected, so factor in the cost of a soundbar when purchasing. 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    55 inch Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Sony and I buy them at Best Buy. This is my 3rd 55 inch. The other two are working perfectly after 3 years. This one is for my daughter's house. Easy packaging and setup. I had this one set up and working in 10 minutes. Programing was simple because of the user friendly aps. style setup menu. WiFi connection was simple and the sound appears the best of my three but I will still purchase a sound bar. Nice TV great price.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Very good 4k upgrade option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has vivid and accurate color, 4k capability, HDR picture quality, and a nice easy to use menu interface to choose streaming content. I'm most impressed by the up scaling though for HDTV. All content looks much better than with a 1080p TV. Very solid build quality too. I'm highly satisfied with my purchase. The main con is that it's an edge lit TV and so in very dark rooms the blacks on the TV are more gray than black.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV with great picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first UHD TV and I would say it was worth buying this TV. The picture and sound quality is excellent. The setup was very easy. Watching HD videos on this TV looks really awesome. The remote quality is also good for handling. I am using the same TV with my XBOX and the picture flow and quality while gaming is really good. The only downside is the lack of 4K content available to fully utilize this TV features.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Picture quality

    Rated 4 out of 5 stars

    Excellent Quality/Connectivity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this tv for just over a month, so this is just an initial assessment. Very intuitive design. Easy to use. Great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Sony XBR55X850D Best Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK...I'm a Sony fan. But I did a lot a lot of research into the major brands. Sorry to say but I always tell my kids to buy the best of what you can afford. The 55" Sony was the top of the line in it's class. The picture beats the other models in comparisons and looks rich and detailed. The remote ok and could be more advanced but the compatibility of the set with my Xfinity remote works fine. Glad I spent the extra.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv to replace a10 year old LCD. Could not believe the picture quality difference. Setup was basically putting in your wifi password. It connected to it without a problem. Out of the box the picture was perfect. Have not made any adjustments to the color or anything else for that matter. Like it just the way it is. Salesperson said Sony needs the least adjustments. I made several trips to Best Buy looking at the different brands and searched the internet before settling on the Sony. It had the most life like picture next to the LG OLED. The LG cost over two and a half times as much. Could not justify the cost. This tv gives you the most bang for your buck. Don't believe you can go wrong with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv at lower price then most

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a vizio tv that I had bought and didn't like at all and I decided to get this Sony instead. I was at the store for a good 2 hrs looking at all of the brands and comparing specs and reviews and I decided to get this one as the price is on point and around $500 less then the Samsung tv. While the Samsung was better with the blacks the Sony wasn't far behind and for the price I'm very happy with my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great size and picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first purchase for our new home and our first television purchase. We asked the sales team various questions and narrowed down our selection to this great buy. It is absolutely beautiful. The colors are bright and vivid and it comes with the option to mount on the wall or sit on a stand. The size is perfect for our living room, which is 18 x 13. I would recommend this product to anyone looking for a new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great price for a 4K TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome, nice color, great pictures, great price, OVERALL better than SAMSUNG

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Nice large screen TV with good picture.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and use. The color is good and what I'd expect from a Sony (this is my third Sony TV). On the downside, there was no instruction manual (I had to call the 800 number to get one emailed to me) and the Sony sound bar I purchased with the TV, although the sound is acceptable, does not show all the verbal prompts on the tv screen, as outlined they would in the sound bar user guide. To do so, you must run the cable wire through the sound bar, but this was not indicated in the user guide.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Enhanced viewing experience with TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular color, depth of pictures, ease of viewing.

    I would recommend this to a friend