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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1296 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the 55" Class (54.6" Diag.) - LED - 1080p - Smart - HDTV for its excellent picture quality, affordable price, and easy setup. Many customers appreciate the vivid and clear picture quality, while others find the price to be a great value for the features offered. The ease of setting up the TV is also widely praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,296 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv super picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Black Friday purchase, I wish I had bought two. The Sony Bravia has a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony did it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV on short notice, reading a few reviews, and talking to friends. Black Friday special price made the deal even better! Great picture, love the features and ease when using the remote control. Easy to hang on my existing wall mount. Very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture, easy to set up smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy continues to offer great brands at the Best price. Knowledgeable sales staff assist those not familiar with the latest technology. I am very satisfied with this Sony 55" LED 1080P Smart TV. The picture looks great and the set up was simple. This was truly a Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    The best tv for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was easy to setup, it was up and running in no time. The picture and color are beautiful, compare to my 720p tv set. The wifi connection was easy to setup slso, Amazon video and youtube play back were smooth. For $350 on black Friday, it's the best deal for 55 in tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to set up,picture is clear,sound exellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this tv from open boxed item saved about 60 dollars,tv is easy to set up,,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was just what we needed in our basement. I think it has a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another Sony LED, along with a Sony DVD and Sony mirror-less camera. I like how easy they operate and the similarity of the remotes. This TV and size works well for the room it's in, replacing an old CRT less than half in size. An excellent view for 15 feet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't really looking for a TV, but my old one was on its last leg and I decided to start shopping, online. This TV was priced so well, I went out and bought it immediately. Once home, I realized that not only was price low, but the quality was amazing. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Replaced my 46 in Vizio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love the picture quality. It was easy to setup right out of the box and has been a great purchase. The TV set low so I could not get the cable box under it, so I cut a small piece of plywood and painted it black slid it under the legs. Worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    App selection

    Rated 5 out of 5 stars

    Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet is not the greatest on this model, It is slow and has very few apps. I use a Nvidia Shield for internet. The set up was easy and it has a really good picture. For the price it works and looks as good as the higher priced sets. The sound is OK.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Smart tv

    Rated 5 out of 5 stars

    Nice Basic TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is basically an entry level smart tv. I was not in the market to get a smart TV, have had no interest in getting one, but I got this one and it's nice. Very easy to use and a nice transition from a completely normal HD tv, not overly complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought this the day after Black Friday ! I was extremely happy with it ! Picture is great , has Hulu , Netflix, pandora , amazon YouTube . Etc . It's great ! Not a fan of the remote . It could be designed better but that's my only complaint!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV, Especially for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a deal of the day, for a great price. It has a great picture and good selection of apps. Despite what I read on other comments, it does have the PLEX app built in. It's not as visible as Netflix, you have to go into Opera to run it, so it's a couple more clicks, but works well. I'm also happy with the sound quality, and seems to have a good selection of picture adjustments. I only have a couple complaints. First, I wish it has at least one more HDMI port (two just doesn't quite cut it when you have a bluray, roku (still use it for some apps you can't get on the tv, like disney, pbs, etc), and a chromecast (haven't figured out the built in casting yet). Second, it has frozen and/or shut off on me a couple times. I actually had to pull the power cord one time to get it to restart. It hasn't been a major inconvenience, I just hope it's not a sign of things to come and won't work properly when it's older. Maybe this is just part of owning a "smart" tv now...

    I would recommend this to a friend
  • Pros mentioned:
    Price, Smart tv

    Rated 5 out of 5 stars

    great color and clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking to upgrade from 30" and could not believe the price and quality of this TV. It was less expensive than the slightly smaller TV of the same brand and model. Set-up was super easy and the delivery crew (geek squad) was wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for a replacement of an old plasma. Tv had an excellent picture and is very easy to use. Menu options are simple and not complicated. Love the functionality that it has with other Sony products like my PS4 and Sony bluray player

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Value Leader Televison

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous TV was a 55" Vizio LED Smart TV which was just ok from day one.. The Sony has a Nice Picture, Automatically shows television programming when changing channels (using only a regular tv antenna).. The Sony was easy to set up, but I would consider the . remote control average.. Unfortunately the Sony is a bit difficult / time consuming when entering info. into the smart tv feature such a YouTube. Our old Vizio had a 2 sided remote with a Keypad for easy & quick letter entry!.. But overall Sony seems to be a better product than a Vizio... We owned this Sony TV approx. 6 weeks and the Volume Control did "lock-up" once for an unknown reason.. The only way we could reset the Volume to work again was to Unplug the Power to the TV for a few seconds..?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality and great picture for a really great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    sony 55" led smart t v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The t v was pretty easy to hook up the picture was very good. I have used the tv for netflix , youtube,and amazon without any problems. I used a digital optic cable and a samsung sound bar. The menu on the tv is involved but take your time and go thur all the different area.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Amazing quality LED tv from sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has got everything which is required to be in smart tv. Real worth for the money. Specially when you get in door buster. Easy installation, straightforward remote usage. Picture quality is good although it is not uhdtv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Thorough research and happy with my choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV -- I had my previous 149 lb heavyweight Sony TV for 10yr, and finally upgraded to this Sony 55" 1080p TV. I did my research, and debated between TV sizes (40" vs larger), brands (Sony vs LG vs Samsung vs Vizio), price (Best Buy vs Costco vs others) and resolution (1080p vs 4K). With HD channels and/or HD movies, the resolution is great - I can't imagine how much better the 4K would be. Everyone told me get the Sony. Costco doesn't sell Sony. Originally intended to buy the Sony 40" for $349 then happened to come across the 55" same model, same great reviews -- for $449. How could I pass up such a great deal. This buyer is extremely pleased. Also took advantage of the $14.99 haul-away deal where they removed my old TV the same time they delivered my new TV. Delivery guys were great.

    I would recommend this to a friend
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