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Customer Ratings & Reviews

Your price for this item is $119.32
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The regular price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1296 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the 55" Class (54.6" Diag.) - LED - 1080p - Smart - HDTV for its excellent picture quality, affordable price, and easy setup. Many customers appreciate the vivid and clear picture quality, while others find the price to be a great value for the features offered. The ease of setting up the TV is also widely praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,296 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great smart tv for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Excellent sound system. Friendly remote control. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had a older Bravia 46 inch LCD I got as apackage with a PS3. So I decided to go bigger with this 55 inch LED and wow what an amazing upgrade. clarity and smooth and sharpness of the picture quality colors are amazing . Can't tell from 4K uhd to full HD , look better than my dads Samsung 4K which he is now upset lol

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Sony Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv during the Black Friday sale 2016, I could say that I don't regret anything about it. I got a really good deal on it, and I'm happy I got it. Image quality is great, sound is not bad at all, the smart features are great, connects to the internet really fast, overall I've had a great experience ☺

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is a great smart TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great smart TV. I Love it!!! The price was great and the employee that helped me was awesome. I really wish I could remember his name. He checked me out and answered all my questions. When I come back I will be looking for him.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very nice smart TV for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the buck, 55" smart TV for $349. Best deal I could find on a name brand TV for the money. The only complaint I could say about the TV is that it only has 2 HDMI ports but I knew that before I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Great mid-sized TV for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just works! No hassles with setup, really easy! I mounted it above the fireplace and it took me 10 minutes to replace the smaller set that I had there. I like the apps, I just wish I could get more.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony picture is great and I like the easy to use remote. The convenience of the SmartTV features are great. Only 2 HDMI ports is the only knock on this unit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi fishersjoe, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear picture, works great. wifi with t.v. is her and there, but it could be my connection and not the t.v.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is incredible! It's crystal clear and the color quality is on point. It was easy to set up and the Smart TV features are great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You can't go wrong with a Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sony television has great picture and sound I'm planning on getting another one for my MAN CAVE!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Its picture quality is noticibly high!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A noticibly high picture quality. It has lots of movie and tv apps. It can possibly do other unadvertised functions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. Sound bar is nice and loud to play music on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tv for my living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a tv large enough for my living room but didn't need the 4K and the extra price. For this price under $500 I have a gorgeous large screen smart tv that looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far its the best tv i`ve owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in the front door and your sales person met me , I asked about a different tv and he recommended this one I'm so glad I listened to him because I love it. thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to these large flat screen TV's and I am very pleased with my choice of this Sony!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good. It's only been a week since it's b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only been a week since I've gotten it installed. I have to still read the manual to utilize all its features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers face downward. At first I thought it was me. I had to turn the volume way up and use close caption on some shows. Now I will have to purchase additional speakers.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CPInc, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Limited apps

    Rated 5 out of 5 stars

    Great Bargain at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this TV on a Black Friday Door buster, actually it was Saturday, the day after. With many other brands going for a similar price if not lower, this was a great deal ($349) for the Black Friday Price. I really wanted a 4K UHD model, but after buying one the previous year, I really did not need another one unless the price was right. As far as comparison between 4k and 1080p, hands down 4K is much better picture quality, at least in the Sony line. I've always had Sony TVs, especially XBRs, and was disappointed with the early LCD TVs as well as the projection TVs. I had Panasonic Plasma TVs and they were great as far as blacks are concerned in picture quality. After getting a XBR 4K last year my faith in Sony has been restored. This TV is a replacing an aging Panasonic Plasma TV for the bedroom, I've had for almost 10 years. I still have Sony TVs that still work, but are rarely used, which goes to show Sony Quality. Cons: It's not a full Android TV like it's XBR cousins. It does have apps, but limited. I can always get an Android box. Two HDMI inputs, compared to the XBR with 4. If you have a Cable/Sat STB, a Blu-ray player, a game console, one will have to use Component Cable. Basically you get what you pay for, but you get a lot for you buck on this model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Nice TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on the Black Friday weekend sale. The price was to good to pass on. It has a very good picture and pretty good sound. The remote is a little touchy but I have gotten used to it. This TV replaced a Samsung plasma that was about ten years old. This Sony is very energy efficient and I have already seen a decrease in my electric bill. I still think the old Plasma's picture is better it just cost too much to run as the "main" set. The Sony's pic was a little harsh out of the box but with a little "tweaking" it is very close to what I had. Overall I am very pleased with this purchase. If I had to pay full price I would have probably went 4K and spent a little more. This will do the job for at least a few years to come!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality, Price

    Rated 5 out of 5 stars

    Great Sony quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this TV about a month now & every time I look at it I'm impressed at the beautiful picture & sound quality compared to my old 37" JVC. I'm no techie but was able to get the TV setup & working easily. I just have mine hooked up to an outside antenna, which works great, will need a new modem before I can get her online. Was watching the price on Best Buy for about a month, then one day they dropped the price 50 bucks. I ordered online & picked up at the local store, so far best 400 dollar TV I've ever owned. Always like Sony's, now I remember why.

    I would recommend this to a friend