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    • Brand Response

      SonyListens 

      August 13, 2016

      Hi RodneyL,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

    • Brand Response

      SonyListens 

      June 4, 2017

      Hi djpscab, we regret to hear what happened. You may refer to the link below to isolate the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/38329
      https://us.en.kb.sony.com/app/answers/detail/a_id/41812


      Regards,
      ~Erin sony_US