Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Amazing picture and sound!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Sony 4K Ultra 55" TV is a great find for its price. It syncs with WiFi with ease and I have been streaming in youtube videos, 4K Ultra picture quality Netflix shows, Amazon on demand shows - excellent picture and sound! The TV is very easy to setup, the instructions are illustrated with easy to follow pictures.
I highly recommend this TV for its stunning picture and sound quality!
I would recommend this to a friend
Pros mentioned:
4k, Picture quality
Rated 5 out of 5 stars
Don't ask, just buy!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this TV. Got it cheaper because it was an open box. Clear picture quality, 4K, smart tv with a lot of apps, and great motion rate for for gaming! I haven't tested the TV speakers I plugged in my surround sound system when I installed it to my tv stand. The only negative thing is that it supports android devices and not apple.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Picture in all aspects
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Since there are still little options and the digital TV service I used still does not offer anything in UHD yet, I have to say that there is a huge difference in the picture quality being much better than the defective Visio that I had to replace because of it's poor quality. I went on the Sony 4K app on the TV and was amazed by the clarity of the picture watching the 4K previews of movies on the app. The TV also auto synced with my Sony Blu-ray and used the all of the settings inputs, like the internet connection, from it. Really impressed at how easy it was to set up. The TV did all of the work for me with the help of an existing Sony product connected. I do not know what would be different in the setup if no other Sony product exists. The base fits perfectly on top of my Bose Solo speaker, however the TV sound has to be set to PCM so that all sound will go through the Bose. That is a Bose issue not a Sony. The Dolby 7.1 will not go through the Bose Solo. Overall I feel that the Sony Bravia model has always been tops and this particular model Bravia is up there as well.
I would recommend this to a friend
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
What you would expect from Sony
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been pleased with the overall performance of my Sony 55"4K tv. I have watched regular programming as well as videos streamed in 4K resolution. The picture and color resolutions are awesome and seem to come right at you. For the price and performance I would recommend this tv to anyone jumping on board with 4K.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Salesman, Excellent Deal...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first Sony, and I'm very happy with a 55-inch, 4K, UHD, HDR10, LCD/LED set for a sale price of $700 (plus a hefty full-service Geek Squad 5-year service contract.)
I'm sure that I can't use full names, but 'Robert' at the Salem Oregon Best Buy was reeeeeally helpful in bringing me up to speed (yes, this is my FIRST flat-panel TV...) I'm not a hyper-cinema guy, but I did need a set with good brightness in a large great-room, loudness until I get a Dolby system going, and a WIDE viewing capability across that large room. I can't imagine how much better the 2 higher-level models get, but this 700d series Sony is just great! 50% volume will blow you out of the room despite what others have said, and the picture, resolution & color do NOT change across the full stated 178 degrees of view...
The web's reviews always seemed to concentrate on how deep the colors & contrast are with (limited) HDR content, or how well it upscales HD content to near-UHD... Well, what I was concerned with is actually what is proudly proclaimed on the side of the box (and even the box on the 55" is well engineered for unpacking!): "Upscale Everything You Watch!".
I and my Christmas guests were amazed at how much better regular SD programming looks on a screen that is over twice the size of the conventional SD television that it replaced! It used to be that stretching limited resolution to a larger screen gave you a worse picture. Not so with the computer 'engines' in this set. Once you get all the (MANY) settings the way you want, you never worry whether a given channel has an HD version - though I was surprised how many 'basic' channels DO now have HD versions up in the 700's on Comcast...
Unlike the higher models, this set has LEDs arrayed evenly across the back of the set instead of using edge lighting on two sides and light-pipes... Originally I liked the fact that this created less concentrated heat on the store model, even though it makes the TV a bit thicker. But really, just how thin does it need to be? More importantly, even without the added contrast benefit of 'local dimming' that they did NOT program into it, I have to say that the brightness is absolutely dead even from corner to corner.
All of the Smart TV features are great, from Youtube to Crackle (a Sony/Columbia TV & movie internet channel) to Chromecast-ability... There is another function for cellophones, but with Chrome & "Videostream" on your regular computers you can flash anything on your drive or on the web onto your nice, big hi-def television. However, to be fair, I've yet to find an app for true web-surfing, and I'm not sure if the TV will take a Bluetooth keyboard/mouse... It does work with BT headphones.
Well, I think that is it for now. Despite spending $160 on the 5-year Service Plan, I'm hoping & expecting to get many years of pleasure from this television - or should I say this "small computer with a great big monitor"?
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I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great first smart tv.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the picture, speaker at bottom not back. Great sound. Easy to use. Easy to set up. Our first smart tv. Great choice.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Wonderful 55" screen
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We reviewed several brands, We went to the store to see in person and evaluate. After comparing, we chose to leave and ponder. Having always had a good experience with Sony, we went back to evaluate one more model that had wonderful reviews. Cost was a couple hundred dollars more than the one we were leaning toward; made the decision to go with Sony.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
I love this TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We were looking other TV's but I'm very glad the Best Buy Associate suggested this tv. Is very user friendly and the image is awesome!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent picture. Amazing TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a relplacement for my sony hd led which got fried in a lightning strike. It got a 55 inch LG 4k at first and returned it within a week to get this. Happy with the picture. Sound could have been better
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Fabulous picture at a reasonable price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've long been a Sony guy but my son just got a new Vizio. I went to my BB store with an open mind. The Vizio has some very cool features but the Sony is still the best picture and sound.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
I walked in and saw the open box TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was a huge saving deal and when I turned it on home the picture was amazing even tho it didn’t have remote or stand it was worth the money
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Has exceeded my expectations. Quality is out of this world. This is my first Sony TV and it has set the bar for any other tv I'll ever get or recommend.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Liaa, We are happy this TV exceeded your expectations. We appreciate your input and your time. Thank you for choosing Sony! -Vincent
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great 4K TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything's very clear and so amazing. I would definitely recommend this television to family and friends. Please purchase, you'll thank me later.
I would recommend this to a friend
Rated 4 out of 5 stars
Can't go wrong with Sony
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I'd been nursing a 5-6 year old Panasonic plasma that was having some ghosting image issues when the thing up and just died. I'm planning for a high-end Samsung 65" Qled curved tv late this year or early next, so I suddenly needed something to "hold" me over. Took advantage of "Fathers Day" sales and got this for $699 :-)
I'm absolutely thrilled with the picture. I'm not completely thrilled with the whole "smart" tv aspect of the tv - it can be a bit of a pain to get back to cable/sat from the apps.
Gave it 4 stars, not 5, because putting on the stand is a bit of a pain. Instructions aren't real clear. I spent about 20 minutes trying to install the stand upside down. Finally had to resort to a YouTube video.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Nice Set
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a 55 inch for my Man Cave Extension. Wanted a 55 inch as I had a 43 inch plasma. This set is crystal clear. The tv speakers are not used as everything runs through my system.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great tv for the money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture, user friendly and good size for family room. My whole family loves it.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best tv's we've owned. Love this thing.
I would recommend this to a friend
Rated 5 out of 5 stars
Beautiful tv. Just the right size.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Sony has become my tv of choice. This tv could not perform better. I shopped quite a while and Best Buy has the best prices. The size is perfect for the placement. Very happy with my purchase.
I would recommend this to a friend
Cons mentioned:
Remote control
Rated 2 out of 5 stars
Lacking control buttons on TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It never occurred to us to ask about the button controls on the TV and we found this model had none. Only works with the remote. What if it goes bad? And the worst thing, it has NO TIMER!
I had purchased a Harmony hub thinking it would work cool with the Sony Bravia and with my Alexa Dot, but the instructions are so complicated I've not figured it out yet and not sure if I can tell it when to turn on and/or off. Unfortunately the Geek Squad that delivered and set up our TV didn't know how to get the Harmony Hub going with it. Hopefully I'll eventually figure it out... and maybe it will work as I need then.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Sony products always meets our expectations.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Sony products always meets our expectations. We're regular user of Sony.