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Customer Ratings & Reviews

Your price for this item is $512.99
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The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 2168 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,167 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new TV! The picture is so clear and sharp. We had no idea how much a difference a HD TV would make in viewing. Purchasing process was super easy too. The salesman answered all of our questions and offered more information than we even knew to ask about.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was another brand of TV fan until it died. I usually do not buy Sony as you play more for the name , but this TV is Awesome. I am happy with the picture, features, 4K technology, and remote. The upgrading of Blu Ray is great as $K dvd players are still expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared picture quality and price between this Sony and the Samsung tv. The Best Buy staff were very knowledgable with the different brands and features. Not only does this Sony tv have a much better quality picture but is a bargain for all of the features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    OK TV, LOTS OF FEATURES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV to replace a 6 year old Mitsubishi that suddenly quit working. The picture on this Sony is clear but seems to be better on certain channels. Not being a real techy person, the tv has a lot of features that I probably won't use. Set up was fairly self explanatory in the tv set-up program. Sound is so so. Very disappointed that you do not get a detailed instruction manual. Everything is on the tv. This is the first tv I've ever gotten without a manual. I like to read through a book and mark/highlight learning sections. Very aggravating to have to keep going into help menus to learn anything. Then if you forget, you have to go back to it. I find myself writing everything down in order to figure out how to maneuver the tv. I've also gone on line to Sony.com but there is no manual to even download except this little basic book that you get with the tv. If I wouldn't have had to get a tv so quickly, and done more research, I may not have purchased this. I would recommend only for those who wish to take advantage of all the streaming, internet, etc. features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    it's good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish it was a little bit faster, Android system is too slow on this one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old televisions went out at the same time so we bought two of these. The smart feature and size were exactly what we were looking for. The picture quality on this Sony model is awesome compared to what we had and so we made our choice and have no regrets

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture quality.Great price.Minor complaint. Remote could be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the best purchase for my hubby-- very excited and now can watch the New England Patriots like he is at the game. Thanks for the sugguestion.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Brilliant TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality TV. It's the fourth one I've bought. The picture quality is crisp, colors are bright and the interface is easy to use. Sony has been around for a while and knows what they're doing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had bought this TV on a special, and my toddler threw something at it and broke it only 3 weeks later. We loved the TV so much that we went and bought another. You can't find anything else this high quality or a brand with such a good rep at this price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally went in for a different tv and after the help from employee we got this. It was last years model. It was a little more expensive than the tv we were looking at! But it soo much better. The employee showed us all the differences. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value and a Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV fits perfectly in my room with a nice contemporary design. Has a great picture. Ease of access to all your favorite apps too, already loaded on. Sound quality is good even without sound bar but would definitely be enhanced with one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k low cost Sony option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV. It's easy to use and integrates with Alexa I bit too

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first flat screen and smart TV I've bought, I was still living with the old style, boxy, heavy tv's. This is a great product so far from one of the superior names in home electronics. Great picture and features. The sound could be slightly better and I've heard from others that finding he right in home antenna for over the air channels can be tricky.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is seriously amazing. I've had 0 issues, except I didn't understand how to connect the TV to Google/my phone, which to me, isn't an issue. Viewing is amazing. I can't speak to the sound quality as I have had a soundbar hooked up the entire time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The screen on the television is crystal clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although our older television was quite good we decided to upgrade to the SONY 55. The screen is a little bit larger but the screen is much clearer and it remains clear even after you move to the right or the left of the screen and view from an angle.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Great value on this TV, It has everything we wanted within a very reasonable price. We caught this one on sale and I don't think we could have made a better purchase for the money. Very please with the picture and all the options with apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is so easy to use. After using the "Geeks" to install it and give us some instructions it is so easy to navigate around. Love the Netflix direct button along with all the other features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to set up base for sitting on table.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good base for the tv since it needed to sit on a table. It was easy to put together. The set-up directions for the tv took longer than I thought and it could have been easier with better instructions but we made it through. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Always buy sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors. Great navigation. Sony is always better than Samsung. My old Sony Bravia from 2008 has a better picture than my Samsung from 2014. So it was easy to pay a little extra and get the Sony 55in instead of the Samsung equivalent.

    I would recommend this to a friend