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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2167 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,166 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Provides great picture and sound quality. I would recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this tv, It has a great clear picture and is a great quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and intuitive interface. Have had this set for 1 year and no issues

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 55" Bravia and just love it. Live football mode offers such an amazing picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love sony brands products, this tv is the best, bought it during black friday, got a pretty good deal on it, on top of that had couple of giftcard from best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a nice clear picture. The sound from the tv alone is not very clear or loud so would either get a sound vlbar or hook it up to surround system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture, 4k, HDR, smart tv. This tv has everything and you can't beat the price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture. Picture is sharp and has great contrast. Also "on sale" at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out great works just fine and going through apps is very smooth and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4k TV and it has a stunning picture after you go through the settings

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not seen a 4k tv and it was a little un-nerving. The scenes almost look too real.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lagovistadave, We're glad to hear that you're satisfied with your new Sony TV. We appreciate your feedback. Thank you for choosing Sony! -Anthony sony_US

  • Rated 5 out of 5 stars

    true color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought theSony55 in.TV to hang over my fireplace. I love the true color the Sony has. A nice departure from the super pumped up colors the other brands offer. I can always go to settings and manually pump up the color if I want. With the TV over the fireplace there are some sever viewing angles in some of the seating in the living room. The picture on this TV doesn't suffer at all from these angles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Display, but Sony's take on Android TV..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start out by saying this, previously I had a Vizio M Series 4K TV back from 2014, and while the upgrade isn't as noticeable from a 4K set to a 4K HDR set. It definitely makes a difference. This display is easily the best I've had, but where it falls is the lagging interface with Android TV as well as the amount of non removable bloatware that comes with it. That being said if you want an HDR set, and don't care about the built in functionalities on the smart side. Then this would be the perfect display for you. Just make sure to adjust your settings so that you can enjoy HDR.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mew sony television. The picture quality is awesome! I would recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had (2) different TV's damaged prior to opening box.First was from the store,second I waited (5) days for.I took a bestbuy survey and wasnt pleased with waiting(although the employees have no control over something being damaged).I received a call from bestbuy employee and he was looking for resolve for me.Beau at W. Kellogg store resolved the issue and has excellent customer service! Thanks Beau!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great deal the product works very well set up is easy and great picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sony tv was a big purchase for me but worth it. The picture is clear and life like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 55" Smart Ultra HD tv is awesome. We get a crisp clear picture not only straight on, but at every angle we have available. I have a lot to learn about how to use all the bells and whistles, but I do love the one button switch to "Netflix." I won't return this one.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Terrific Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K feature is amazing. Family movie night is terrific. No complaints at this time!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Greatest TV ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality perfect size TV, not to big and not to small

    I would recommend this to a friend
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