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Customer Ratings & Reviews

Your price for this item is $512.99
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The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 2168 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,167 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV in this price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size even for a smallish viewing room. the picture is nice, and the lighting is pretty even.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This thing is a beast with 4k HDR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for amazing TV. $800 or less with full HDR. Thats unheard of. Picture quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality and very good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and can’t beat the qulality -good it installed by geek squad and don’t regret it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution is really sharp I like the size and that it’s a smart tv so everything is accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands Down Best EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i just wanted to replace my insignia tv that died after 3 years so i decided to invest in a quality brand and im TOTALLY satisfied...set up is super easy and since its a smart tv it auto connected to my phone and auto logged into Netflix based off of the login in my phone...i was impressed! My fav part is being able to pull up vids on my iphone and with one touch broadcast it to my tv!!!...and graphics are EPIC with my ps4!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unbelievable Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we saw the price for a Sony we thought something had to be wrong. Maybe Sony started eliminating a tuner like some other brands. The sales person was patient with us, answered our questions and removed all the doubt. In fact, after we got it hooked up at home, we were stunned at the clarity of the picture, the sharpness of the colors and the enormous sound. This television is a great value!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent Set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the set on my garage wall as it replaced a 43 inch Samsung Plasma. I went to CNET and used the calibration settings and the picture is crystal clear. Really nice set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old tv died I needed a new one ASAP this was affordable and had a lot of good features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fantastic. Picture is very clear, set up was very straightforward, and I enjoy the Android TV interface. The one thing I would say is that you should definitely buy speakers with it, as the sound isn't all that great, but that tends to be the case with large, flat-screen TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I may have put Sony in the top 5 TV brands but definitely not my top choice. Seeing how this TV held up against Samsung and LG I was convinced. And to get 4K at this price, it was easy to choose the Sony over the others. The picture is clear and the set up was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be more pleased with this purchase. Though it was not the TV we came in to buy, our helpful salesman suggested that we take a look at this model. We liked the picture, features, and the price. Same price as Amazon and we got it that day. Nothing like instant gratification!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is awesome. It was easy to set up right out of the box. The colors are bright and clear. I am blown away by how crisp and sharp the picture quality is. I highly recommend this TV. And the delivery men were courteous and helpful in getting it out of the box. Best Buy rocks!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome TV, Unbeatable quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third generation Sony since 1980, Started with B&W and wooden body and now 4K quality even though 120Hz Amazing clear picture, unbelievable color and very easy Menu. If l ever have to buy TV again, it will be another SONY, as old saying "SONY, the one and only"

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MKB01TU, We are glad that you value the Sony products and treat as one of a kind producer of television. Thank you for choosing and believing in Sony.-Jay sony_US

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten great performance from the TV. Does well with HDR on PS4. My only 4K experience on it is using the built-in App to run Amazon streaming on 4K and it really did look great. That being said, 4K may not really be necessary until you get to sizes even larger than this one. Except the cost from 1080 to 4K was minimal so I went this route to try and "future-proof." My 1 negative comment is that you can't really turn the TV off, it only goes to sleep. make sure you restart the TV every week or two because it gets laggy (Android OS). (Side note, built-in speakers are weak [as they are on nearly every flat screen TV now], but most people I know [including myself] have external speakers of some type so that is not really a worry)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this TV for a few months now. Occasionally some of the apps freeze, but overall, I would say it is great for the price range. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great picture plenty of hdmi ports for numerous devices and works with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Tv, it is has lot if features and super clarity of pictures and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we needed to upgrade and went with this as we love sony products and wanted a smart tv with 4k. The picture is sharp and it's not too big for our space. Love the one button access to netflix or apps on the remote. Was super easy to set up as it connected with our phone.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    GREAT - All the way around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO HAPPY we bought this 55' rather than the 48'...... BIG Difference !! The SONY Bravia 4K HD was So Easy to set up, and now we are enjoying Absolutely Great, Wonderful, Brilliant Color and Clarity. This SONY is THE BEST Christmas present I ever gave to Myself !!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Sony - 55 Class (54.6 Diag.) - Led - 2160p - Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV to go along with a PS4 Pro. It replaced the TV in my bedroom and the quality is great. I am very happy I decided to purchase this product. Watching movies and television shows in 4K is amazing, but this TV shines when playing games that support 4K.

    I would recommend this to a friend