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Customer Ratings & Reviews

Your price for this item is $914.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 731 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's exceptional picture quality, vibrant colors, and ease of use. Many appreciate the 3D capabilities and the effective upscaling of lower-resolution content. However, some users find the remote control somewhat difficult to use, and a few have noted concerns about input lag for gaming. While some consider the price point high, the overall positive feedback highlights the TV's strong performance in key areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 731 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv for my dad. It has a great picture that is clear and vibrant colors. The sound is good on it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear picture from all angles. Many features to use at a reasonable price. Very happy with this purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simply amazing tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus television picture quality is simply amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Caber,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent picture. Problems with sound & Netflix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture. At times the sound &\or Netflix just Stops. I then have to unplug the TV to get them to work again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is incredible and size is perfect for our room. Love the smart TV features. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture after calibration. Great apps. Deep black and beautiful color. Everything looks good on this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KUDOS to Best Buy. The TV that we picked up at the store didn't work. We kept getting 4 red lights. We called Best Buy and they sent out a team to bring us a new TV and install it. They were awesome. No problems with the new one and we LOVE it!!!!! THANKS Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV very happy! I love the picture and the size is perfect. My daughter has one too! She really likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv, it's perfect for watching movies and playing video games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 2 out of 5 stars

    Multi Function TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a really good picture and easy to set up. Easy learning curve to learn all of its functions. The TV started having picture problems after 3 weeks of use. Sony is sending out a new TV and trading the one I have now. Hope this new android TV will have a better life span. I am cautiously optimistic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jayne, We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. Best regards, ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was everything that had been expected and more. The color and quality of the picture are oustanding.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great. I've never had a problem with a Sony TV. Picture is extremely clear & sound is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a last minute Christmas purchase that exceeded our expectations. Easy to use for whole family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jade, We are glad that it's performance meets your standard. Thank you for choosing Sony.-Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my recent TV purchase. The picture is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very pleased so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well pleased so far. No problems have been encountered. Love the picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a sony 47" about 10 years ago but wanted to get something with newer tech. Great tv and features!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoreyAndAmanda,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product! Great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV overall. This is s great TV with a great price. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. The picture is incredible right out of the box. Amazon 4K video is unbelievable on this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. No complaints. I bought the 850d and took it back to get this one. Night and day difference.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV. Great picture and sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with great picture and sound. I haven't had any issues with the TV. I would recommend this TV.

    I would recommend this to a friend