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Customer Ratings & Reviews

Your price for this item is $914.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 731 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's exceptional picture quality, vibrant colors, and ease of use. Many appreciate the 3D capabilities and the effective upscaling of lower-resolution content. However, some users find the remote control somewhat difficult to use, and a few have noted concerns about input lag for gaming. While some consider the price point high, the overall positive feedback highlights the TV's strong performance in key areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 731 reviews
  • Rated 5 out of 5 stars

    Great HDR tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used the Sony 930D for a week it is spectacular. Gaming looks phenomenal and the Netflix 4k is amazing. It has hiccuped a couple times loading the "home" screen but other than that, great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV. The picture is soooo clear & the colors so bright & distinct. Picks up minute details I never noticed before. Excellent choice!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first HD flat screen smart TV. I love it. I am still learning but I jumped about 5 tv generation's. Glad I waited. I paired it with a receiver and overhead speakers which is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This was the TV I chose. Best Buy was the Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had done my research on my new 55" Sony 4k TV in advance. Then I went shopping for the best price. Best Buy beat its competitors handily, and then threw in free delivery. I couldn't say no!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Some functions not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great but it has issues with google cast. would have made things much easier if it worked as the dongle take up one of 4 hdmi slots

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was knowledgeable and flexible to deal with purchaser desires. They demonstrated an excellent knowledge of the product and systems. I'd have them back anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV. 4k Ultra HD picture is very sharp and crisp. Same goes for 3D movies....awesome picture. However it takes the "active" 3 D glasses because the "passive" won't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful for first time purchaser!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a first time owner who is not tech savvy! Fairly easy to operate! I love the picture clarity. The only thing I wasn't happy with is the frequent updates! Too many!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the choice; like the upgrades made over the last 5-6 yrs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Great tv. Downside is few programs in 4K.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much is being shown in 4K, a key feature of this tv. The rest of it is quite superior, however, and well worth the cost. We were warned about the paucity of 4K programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a couple of Samsungs they decided to not produce a 3D version any longer. Staff recommended I look at the Sony and I am thoroughly enjoying the 4k experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Sony TV has an excellent picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installation from the Geek Squad, the picture quality is crisp. I originally thought I may get it calibrated but the Sony TV was good enough right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the features on the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a long time before finally breaking down and purchasing a HDTV. Was impressed with all of the features of this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has never disappointed. This is the third Sony television I've purchased. They have the best service hands down and I will continue to support them because of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality, the colors are so vibrant

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. Kushie, thanks for your feedback. Enjoy your Sony TV! Dave sony_US

  • Rated 4 out of 5 stars

    Confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a piece of cake to figure out. Features not obvious how to use. Had several weeks and still don't know how to hook everything up. Could be a lot more user friendly.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wonderwoman, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Excellent picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever owned. If your looking to save from spending the extra cash on an OLED and still want great dark contrast, then you can't go wrong with this TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had all the top brands. First Started with Sony Trinitron. I came back This is a great TV. Great Picture. Bigger Buttons on The Remote Would Make This Better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung 1080 LED crapped out and so I upgraded to 4K. The colors on this Sony are more natural than my old Samsung. Great price as I got it on sale for $1299

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Super thin. Black contrasts are amazing. Not enough programming out there to support it yet but it's coming!

    I would recommend this to a friend