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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 731 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's exceptional picture quality, vibrant colors, and ease of use. Many appreciate the 3D capabilities and the effective upscaling of lower-resolution content. However, some users find the remote control somewhat difficult to use, and a few have noted concerns about input lag for gaming. While some consider the price point high, the overall positive feedback highlights the TV's strong performance in key areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 731 reviews
  • Rated 5 out of 5 stars

    Terrific Dynamic Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4K TV. Looks and sounds awesome. Easy setup with the stand and with a mount. Android TV is really quick and updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I resently bought 2 Sony TV's and give them both 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give them both 5 Stars used the geek squad to mount and install the 55inch tv very pleased with the excellent service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get the Cadillac because it cost more than I wanted to spend. But this one is great and I didn't break the bank.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    product is good and very clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    problem if you have comcast and want to use it without cablebox attached. does not support. use of ease is questionable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    4K at its Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this is what 4K is about and this is why Sony is a world leader and can't wait to see what's in store next year

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    love hate with this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while the picture may be good for the money the tv just has to many short falls to buy another one anytime soon , first only 2 hdmi inputs , one you can reach and the other when wall mounting it is not ??? come on Sony put them both on the side for crying out loud that's just lazy . We had to set the tv off with spacers and then get a right angle adapter to make the other hdmi cable connected

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A suburb tv, if you want a cheap tv, expect to get a cheap picture. I wanted a great picture, so I got a great tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great tv for being open box but we did have issues with it working properly the first week into having it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Android integration. Not sure if the picture quality is worth the price, but the extra features are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 55" in this class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, was torn between Samsung and Sony. This by far is the best option for optimal viewing and applications!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Will stick with Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main control board inside the tv went out after just 4 months. Best buy did an amazing job with their customer service both on the return of the sony and the purchase of the Samsung. Did give it 2 stars because the picture was good for the 4 months I had it but think the picture on the Samsung is better

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, MrMike, This is definitely not the news we like to hear. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We will forward your information to the proper department. -Vincent sony_US

  • Rated 4 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv is great but the sound bar is not worth what I paid for it I could have gotten a surround sound for cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent tv. I am very well pleased for the price as well as the quality. Whole family loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this TV is the best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv, this unit is smarter than smart. It updates technology automatically when they become available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I use a TV for this Sony 55' Tv is perfect for console gaming and streaming videos for the family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is excellent. Picture quality is great. Wished audio was better but will buy a sound bar to add to it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lincoln8, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony hit a home run with the xbr930D. Fantastic picture and color and the apps are great for movies, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short and sweet.... Great value for the price ....i have only had it for 2 weeks, so far no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sony has produced a very high quality picture screen and sound quality. tV is amazing screen quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    because in the shop this model is looks more clear that in the House need another product for to see best

    I would recommend this to a friend
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