Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $914.99
Clearance
The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 731 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's exceptional picture quality, vibrant colors, and ease of use. Many appreciate the 3D capabilities and the effective upscaling of lower-resolution content. However, some users find the remote control somewhat difficult to use, and a few have noted concerns about input lag for gaming. While some consider the price point high, the overall positive feedback highlights the TV's strong performance in key areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 731 reviews
  • Rated 5 out of 5 stars

    This is a great mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the mount on the wall. But it works great and feels and looks strong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sharpness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not figure out how to keep the TV & Sound Bar from competing with each other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV - Android TV and DirecTV Ready are nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV ... Awesome TV ... Awesome TV ... Awesome TV ... Awesome TV ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just watched the super bowl. What a great picture. Very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck really satifys my movie and especially gaming experience

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    SoSo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing but The tv is buggy. :-/...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this tv because we changed all our tv to Sony and we loved them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv I purchased for myself and my wife for the NFL package, movies and games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4 K tv is the best tv I have ever owned and would recommend it to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for my needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this on my 2014 dodge challenger along with a kenwood touch panel radio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful television, easy set up right out of the box. Love the color & depth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a beautiful picture!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a Sony TV because we have always bought Sony TVs due to reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    TV failed to meet expectations because it died :(

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly this television died 6 weeks after we purchased it. The Geek Squad associate shared with me that this model has had numerous power issues and that multiple boards would have to be replaced. We returned the TV. For the few short weeks it worked it had a nice picture but alas, it needed to last more than a few weeks especially with a list price of $1,700.00.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gobucks, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Sony 55 Class-Smart-3D-4K Ultra

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K viewing is fantastic. The response is quick. I am extremely pleased,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, Great Price!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the bundle package with soundbar and they go great together!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable picture quality!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has really picked up their game. Converted a long time Samsung user!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent. I love all the products that I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is phenomenal. The picture quality is top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good TV with a good picture and sound and was pretty easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marvelous TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for the Super Bowl and the 4k quality is just mind blowing!

    I would recommend this to a friend
Sponsored