Customer Ratings & Reviews
- Model:
- XBR55A8G
- SKU:
- 6331587
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality, vibrant colors, and impressive OLED display of the 55" Class A8G Series OLED 4K UHD Smart Android TV. Many users also appreciate the easy setup process and find the price to be reasonable. However, some users have expressed concerns about the remote control and input lag.
This summary was generated by AI based on customer reviews.
Defective and Returned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointment is an understatement. The TV worked out of the box on Day 1. On Day 2, the TV stopped functioning, and no amount of finagling with the assistance of the on-line Sony troubleshooting advice could recover the TV from the error. Boxed up and returned it to BB for a refund, which was obtained but without any sort of apology from store management. Even an insincere apology would have been appreciated.
No, I would not recommend this to a friend- Cons mentioned:Stand
Did not tell me it did not come with the stand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not tell me when bought that there was no stand with it
No, I would not recommend this to a friend Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy from Best Buy bought brand new ship me an open box will not work with you been on the phone multiple times very dissatisfied fingerprints all over it no accessories do not buy from Best Buy
No, I would not recommend this to a friendLess than six months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV has a line in it and can't get help no one answers anywhere at best buy. I scheduled appointment and no one showed. Less than 8 month has a line going through it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Geemoney77,
Thank you for choosing and purchasing our Sony A8G OLED | 4K Ultra HD TV.
We regret to hear about what happened to this TV and to the service. Have you tried performing a troubleshooting steps? We recommend following the troubleshooting steps from the link below to isolate this issue.
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xbr-55a8g/articles/00032635
May we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A8G:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
- Pros mentioned:Ease of use, Picture quality
Superior Picture & Sound!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After going to the store many times and rearching Sony oled TV's I finaly bought the Sony A8G 55". There are many televisions you can buy for under $1000.00 but there few worth paying more. The Sony oled A8G is worth it! The picture is amazing at normal 1080p or even when upscaling, I can't speak to 4k because I just got it yesterday. I am pleased with the ease and speed of going from apps to TV. I found some nice settings online to customize the picture to make it look more inline with what I'm used to seeing on my old plasma. (less saturated) I highly recommed this TV if you're considering oled. I think the entire Sony line is amazing and whatever you get make sure you consider Sony!
I would recommend this to a friend This TV’s Android platform crashes all the time
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost every day when we turn on this TV the Android platform crashes and we have to turn the TV off and back on again.
No, I would not recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control
Good TV; terrible interface
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size, the picture, the sound, etc., but this tv is difficult to manage and the remote is useless, the manual worthless; tech support is hit or miss. I asked question about youtubeTV; Sony tech responded on Amazon that you can't watch it without streaming it from a device to TV via chromecast!! Chat with YouTubeTV tech said you should be able to. Finally chatted with Sony tech online; she was able to remotely show me how where to download the YouTubeTV app and Acorn TV. It is hidden away on interface and the remote is very difficult to use to do things like that. Good concepts but execution on this tv is beta stage. Take a clue from Apple and make your products user friendly, particularly with big tickets items like this
No, I would not recommend this to a friend crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the people who were supposed to install the tv did a crappie job. the tv was never level. best buy sucks
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Nice OLED, but issue with blotches within 4 yrs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent OLED tv, but then I was unlucky and got one that the screen started showing blotches with certain background colors. Able to swap out and decided to step back down to a 4k UHD non OLED. Didn't want to take chance on happening again in a few years.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Makes other 4K TVs look outdated!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is phenomenal. Though I had to ditch my Roku, it was well worth the added quality, especially as seen with the Dolby Vision movies on Netflix, Vudu, etc. It has the brightest colors, darkest blacks and absolutely stellar performance. I love it and couldn't be happier! I upgraded from a Samsung 4K HDR and despite them both being 4K HDR, upgrading to the A8G was like going from 1080 to 4K - that much of a difference despite both TVs having identical resolutions. It's all about its processing power - which is unmatched. Thanks Sony for continuing to exceed industry standards at reasonable prices. I am a firm believer Sony is the best TV manufacturer and this TV is a testament to that claim!
I would recommend this to a friend Good tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid display but remote is a little clunky and slow
I would recommend this to a friendDONT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DEAD WITHEN A YEAR COULD NOT DOWNLOAD THE NEW UPDATE CALLED SONY WASTE OFF TIME TALIKING TO A PERSON IN INDIA
No, I would not recommend this to a friend