Customer Ratings & Reviews
- Model:
- K55S20M2
- SKU:
- 6623762
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality of the 55" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025). Many comments praise the clarity and excellence of the image. Positive feedback also mentions the great sound quality. Overall, the television receives high praise for its visual performance.
This summary was generated by AI based on customer reviews.
Best Black Friday Purchase ever!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice tv! Bought one for my mom during black Friday sale and accidentally got one slightly too big because I didn’t understand the sizing but she’s OBSESSED with the tv! Always on it and even got a new table for it. Looks super clear, runs smoothly, and was easy to set up! Would definitely get this tv again.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Samantha!
We are absolutely thrilled to hear that your mom is OBSESSED with her new K55S20M2 television! It sounds like that "accidental" sizing choice turned out to be a wonderful surprise, and we love hearing that the picture is so clear and smooth that she even got a new table to show it off.
Knowing that the setup was easy and that she’s enjoying it every day truly makes our day. Thank you for choosing Sony for such a special gift and for sharing this heartwarming story with us!
Best regards,
Gus, Sony Social Media Team
Great TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture clarity. The colors look fresh and bright. This tv is a keeper. One thing you need to do after purchase is to Google the picture settings (brightness, sharpness, black level, contrast, etc) and then apply them through the settings mode. The user manual does not provide setting recommendations for settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgeW,
We are really happy to hear that your new TV is a "keeper" and that you are enjoying the fresh, bright colors and great picture clarity! We appreciate you sharing your tip on fine-tuning the display; to help provide that stunning visual experience, this model features the 4K Processor X1™, which uses advanced algorithms to cut noise and boost detail. It also utilizes Dynamic contrast enhancer to detect color from saturation, hue, and brightness to reproduce natural shades in every detail.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Picture quality
Quality TV at a Great Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and options, especially for the price. Got this during Black Friday sale and it does not disappoint.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinC,
Fantastic! We're thrilled that you were able to take advantage of the Black Friday deal and that the picture quality and features of your new 75" BRAVIA 2 II are meeting your needs. We appreciate the recommendation!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality
Easy setup.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Added a fire stick to age additional programming. Great picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your review, JohnK!
We are delighted to hear that you found the setup of your K-55S20M2 television to be easy and that you are enjoying the Great picture. It's rewarding to know that you are pleased with the core experience and that integrating your Fire Stick for additional programming was seamless.
Thank you again for choosing Sony for your home entertainment!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Great purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality on the tv. Speakers are loud and clear, and picture image is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChianaF,
We are pleased to learn that you are enjoying the great quality of the Sony BRAVIA 2 II! We are especially happy to hear that the speakers are loud and clear, and the picture image is great. Thank you for your 5-star review and for choosing Sony!
Regards,
Dominick
Sony 55" Bravia 2 II Smart TV (2025) Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my purchase. The curbside pickup was well organized and the employees made it that way. Days later I saw the TV at a lower price, but not enough to change my feeling of getting a really good deal. The installation to my previous wall mount was a perfect fit. The setup was easy and the picture exceeds my previous Sony TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BILLF,
That is wonderful feedback! We are thrilled to hear you are very pleased with your 55" BRAVIA 2 II LED TV, and that the curbside pickup was well-organized. We are especially delighted that the installation to your existing wall mount was a perfect fit, the setup was easy, and the picture quality exceeds your previous Sony model.
Thanks for choosing Sony.
Best regards, Eliab
Good replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an earlier model that was problematic with constant freezing on apps. So far, so good. I have to relearn the remote, which is different, as our fingers get set to autopilot when we've had the same one for a long time. The home screen navigation is also different.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rcgray, thank you for taking the time to share your experience with the Sony - BRAVIA 2 II! We're delighted to hear it's performing well compared to your previous model. We understand that getting used to a new remote and home screen can take a little time, but we're sure you'll get used to it. We truly appreciate your feedback and hope you continue enjoying your new TV for years to come! Thank you for choosing Sony. Best regards, -Dominick
Very satisfied with this product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were replacing an older tv and decided on the Sony - 55" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025) based upon the price and the fact that we love the Sony brand. We were not disappointed. The picture quality is excellent. We don't expect OLED quality for the price we paid. The interface was a bit confusing initially, but once we got accustomed to it, switching inputs was easy. I recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review, Tzuandpom!
We are so pleased to hear that your new Sony 55" Class BRAVIA 2 has been such a great replacement for your older TV. It’s truly rewarding to know that the excellent picture quality and great value met your expectations.
We appreciate your honest feedback about the initial interface, and we’re glad to hear you've found it easy to navigate once you became familiar with it. We designed our TVs to provide a seamless and high-quality viewing experience, and your comments affirm that we've succeeded.
Thank you again for your loyalty to the Sony brand and for your strong recommendation.
Best regards, Gus, Sony Social Media Team
Great Interface!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We liked the Interface provided by Sony much better than the other Products we considered. We also loved the option to have the TV boot up to the last Input chosen. We like having the TV start to the Xfinity Cable Input so we resume watching whatever show we had on. So many TV's make you return to the home screen which add an extra step. Great TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisH,
That's wonderful feedback! We are so pleased to hear you are enjoying the interface and appreciate the design choice to allow the TV to boot directly to the last-used input, like your Xfinity Cable. We specifically included that feature to provide a smooth, customized viewing experience right from the start.
Thanks for choosing Sony.
Best regards, Eliab
The TV that replaces cheap TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the lower end of Sony's Bravia series but it was all I needed for guest rooms. I have a 83-inch Bravia 8 in the family room. The Bravia 2 II has excellent viewing angle and picture that will not disappoint. It lacks a lot of frills that most people will never use anyway unless it is in a home theater or main room. Suggest getting a decent sound bar, but that is for any TV with down firing speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffZ,
That's a thoughtful comparison! We're delighted to hear that even the BRAVIA 2 II provides an excellent viewing angle and picture quality that won't disappoint in your guest rooms, and we appreciate your professional perspective on the features. Your suggestion about a soundbar is well-noted, and we agree that it’s a great way to elevate the audio experience with any TV featuring down-firing speakers.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality
Sony TV
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Great value. Great pitcure and good sound
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, HowardS!
We are so pleased to hear that your K-55S20M2 TV has been a great purchase for you, offering both great value and a great picture!
It's also rewarding to know that you are happy with the good sound quality. We strive to deliver an excellent all-around experience right out of the box.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Sony, still the one and only.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace an LG of the same size, due to capacitors going bad. That LG lasted a year at most, while the 2 Sony's I've had prior to this current purchase have lasted 4-5 years and well over a year on this second Sony. The first Sony suffered an accident and would probably still be working otherwise. Sony has always been a great buy with quality components throughout all my years of owning their products.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for this wonderful and insightful review, JeremyG!
We are delighted to hear that you have experienced such exceptional longevity and quality from your Sony televisions over the years. Your loyalty means a great deal to us!
It's rewarding to know that the K-55S20M2 continues this tradition of reliability, especially when compared to previous brands you’ve owned. We focus on building our products with quality components to ensure they are a reliable and worthwhile investment for years to come.
Thank you again for being a valued Sony customer!
Best regards,
Gus, Sony Social Media Team
Sony Bravia 55"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. It has great picture quality. We have to turn up the volume a bit more than our other tv but the sound is good. It's just different. We can use the Sony remote and the cable remote. It looks so much bigger than our old tv but is only 5 inches larger.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your great review, Otterbox!
We are delighted to hear that you love your K-55S20M2 television and that you are enjoying the great picture quality!
We understand that adjusting to the volume level compared to a previous TV can take a little time, but we're glad to hear the sound quality is still good. It's also fantastic that you can use both the Sony remote and your cable remote for control, highlighting the seamless integration we strive for. Finally, we love that the stunning design makes the 5-inch size increase feel so much more impactful!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and clarity. Not too bad of a set up Was charged twice due to price confusion. Missed out on 10% reduction in price due to frozen credit.report.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanW,
It is great to hear that you are enjoying the color and clarity of your new BRAVIA 2 II. We are also happy to know that the setup process went smoothly for you.
Thank you for making Sony part of your daily viewing.
Regards,
Dominick
- Pros mentioned:Picture quality
Sales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always purchase Sony Flatscreen TV's This my second one. I like the quality of the product and the functions and picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianL,
That's fantastic to hear! Thank you for being a loyal Sony customer and for sharing your positive experience with your new BRAVIA 2 II TV. We're thrilled that you're enjoying the picture quality and features. We've put a lot of effort into making the viewing experience as immersive as possible, and it's great to know that our efforts are appreciated.
Thanks for choosing Sony, have a great day!
DiegoV
Very happy a month in.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very good recommendation! Natural color and great clarity! I am so pleased that I don’t need my special sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarilynH!
It brings us great joy to hear that you are loving the natural colors and clarity of your new K-55S20M2 TV. We are especially happy to know the built-in sound is so good that you can keep things simple and skip the extra speakers!
We appreciate you choosing Sony!
Best regards,
Estefany
Sony is top notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an old bedroom television with this Sony 55 inch, and let me tell you I am blown away The color, the clarity, cannot be beat. And for the price I paid this was a bargain. Don't look elsewhere if you're looking to upgrade your television, Sony does it again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TonyG,
Thank you for choosing Sony!
We're elated to hear that you’re enjoying your new K55S20M2 TV! Your kind words about the color, clarity, and value truly mean a lot to us. Knowing that your upgrade has brought such satisfaction inspires us to keep delivering quality and innovation.
Best regards,
-Fred
Phenomenal Sony Bravia 2!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Bravia 2 is a phenomenally amazing! The picture is spectacular looking for the Best Buy! Thank you! Best Buy! Great Job!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, HWell!
We’re thrilled to hear that the Bravia 2 is a phenomenally amazing addition to your home! It’s great to know you’re enjoying that spectacular picture quality and feel you found the best value at Best Buy. We appreciate the shout-out to their team as well!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Sony 55 inch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my Sony TV picture quality is awesome. Setting up. The TV was very simple. That was a great relief. I also purchased the Sony sound bar also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RickG,
Thanks for the review! We appreciate you choosing Sony for your home setup.
We are thrilled to hear that getting your TV ready to go was such a smooth process for you. It’s awesome that you're loving the picture and adding a soundbar was a great move to complete the experience!
The K-55S20M2 is built with our 4K HDR Processor X1, which helps make everything you watch feel sharp and lifelike. It also features Motionflow™ XR technology to keep fast-moving action smooth and clear.
We appreciate your decision to go with Sony!
Best regards,
Estefany
Sony Bravia rocks hard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I ordered - TV is superlative. Picture is great. I went with external sound system although TV speaker is adequate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi neilo!
We are excited to hear that your new K-55S20M2 TV is exactly what you were looking for and that the picture quality is standing out as superlative. It is great to know it integrates well with your external sound system!
Thanks for choosing Sony!
Best regards and happy 2026!
Estefany
