Customer Ratings & Reviews
- Model:
- K55S20M2
- SKU:
- 6623762
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025). The picture quality is excellent, and the TV is very easy to set up.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Setup ease
sony 55inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent picture good price for quality so easy to set up. couldn't be more pleased
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, JoanF!
We are delighted to hear you are so pleased with your new K-55S20M2 TV! It's great to know you are enjoying the excellent picture, the quality for the price, and the easy setup.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Great TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture clarity. The colors look fresh and bright. This tv is a keeper. One thing you need to do after purchase is to Google the picture settings (brightness, sharpness, black level, contrast, etc) and then apply them through the settings mode. The user manual does not provide setting recommendations for settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgeW,
We are really happy to hear that your new TV is a "keeper" and that you are enjoying the fresh, bright colors and great picture clarity! We appreciate you sharing your tip on fine-tuning the display; to help provide that stunning visual experience, this model features the 4K Processor X1™, which uses advanced algorithms to cut noise and boost detail. It also utilizes Dynamic contrast enhancer to detect color from saturation, hue, and brightness to reproduce natural shades in every detail.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Picture quality, Setup ease
Great picture - easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture ; easy to setup and connect to my dvr and fire stick . Was considering an OLED but the price was right on this Bravia !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IanL,
Thank you for the wonderful 5-star review! We're honored to hear that you are enjoying the Great picture quality and that the setup was so easy to connect to both your DVR and Fire Stick. We understand the draw of OLED, and we are so glad that the superior features and excellent value of the BRAVIA 2 II made it the perfect choice for your home theater.
Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Picture quality
Very satisfied with this product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were replacing an older tv and decided on the Sony - 55" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025) based upon the price and the fact that we love the Sony brand. We were not disappointed. The picture quality is excellent. We don't expect OLED quality for the price we paid. The interface was a bit confusing initially, but once we got accustomed to it, switching inputs was easy. I recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review, Tzuandpom!
We are so pleased to hear that your new Sony 55" Class BRAVIA 2 has been such a great replacement for your older TV. It’s truly rewarding to know that the excellent picture quality and great value met your expectations.
We appreciate your honest feedback about the initial interface, and we’re glad to hear you've found it easy to navigate once you became familiar with it. We designed our TVs to provide a seamless and high-quality viewing experience, and your comments affirm that we've succeeded.
Thank you again for your loyalty to the Sony brand and for your strong recommendation.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Excellent top notch TV Very Happy!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv! It is excellent I was discouraged to get a Sony TV and I hadn't bought a TV in 10 years so I was really shocked Sony is the best at least this TV is so nice I love every part of it! The picture is so clear and it's easy to use I am so happy with it and it's worth every cent I did get it on sale so I got a great deal but still it's worth every penny way better than the other two that I'd take him back and was very disappointed in!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleW,
We're so thrilled to hear that the BRAVIA 2 II has completely changed your mind about Sony! It’s incredibly rewarding to know that after a decade, our product has not only met but exceeded your expectations!
The clarity you're enjoying is a direct result of our 4K HDR Processor X1, which works to enhance every image by reducing noise and boosting detail, creating a clear and vibrant picture. We’re also glad you find it easy to use, as we strive to make the user interface intuitive so you can focus on enjoying your content.
Thank you for your fantastic review and for giving Sony a chance. We're so happy you love every part of it!
DiegoV
- Pros mentioned:Picture quality
The TV that replaces cheap TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the lower end of Sony's Bravia series but it was all I needed for guest rooms. I have a 83-inch Bravia 8 in the family room. The Bravia 2 II has excellent viewing angle and picture that will not disappoint. It lacks a lot of frills that most people will never use anyway unless it is in a home theater or main room. Suggest getting a decent sound bar, but that is for any TV with down firing speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffZ,
That's a thoughtful comparison! We're delighted to hear that even the BRAVIA 2 II provides an excellent viewing angle and picture quality that won't disappoint in your guest rooms, and we appreciate your professional perspective on the features. Your suggestion about a soundbar is well-noted, and we agree that it’s a great way to elevate the audio experience with any TV featuring down-firing speakers.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality, Setup ease
Awesome picture.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, very easy to set up and use. Highly recommended. Having 4 HDMI inputs is a great feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DogOwner,
That is fantastic to hear! We are pleased that you are enjoying the brilliant picture quality and finding the setup process of the new 55" BRAVIA 2 TV so easy to use. The four HDMI ports were included specifically to make connecting all your devices as seamless as possible, so we're glad you appreciate that feature!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality, Setup ease
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sony has a beautiful picture! Easy set up, great sound. We love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelindaR, thank you for the wonderful feedback on our Sony K-55S20M2 TV! We are thrilled to hear that you love the beautiful picture quality, easy setup, and great sound. It brings us great satisfaction to know that our TV is fulfilling your expectations.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality, Size
Best Buy at Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture and size. Store Associate was exceptional and very knowledgeable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElizabethN!
It's a truly pleasure to hear that your new BRAVIA 2 II is working out so well for you, especially the picture and size!
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality
Sony is a good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv picture quality is excellent and sound quality is perfect brightness is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlemuA,
Thank you for your kind words! We're delighted to know you're enjoying your Sony - BRAVIA 2 II, especially the picture, sound, and brightness. It's wonderful to hear it's delivering the quality you expect from Sony!
Best regards,
Dominick
Between Good and Very Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the look of the display, colors tones and textures are natural, blacks and contrast support the palette. The only critical comment is that it could be a tad brighter. If your room is bright or has daylight pouring in, look elsewhere. This is my first Google TV. It takes a bit of attention to learn the functions and navigation but the setup was quite easy . I like the OTA channel guide and favorites implementation. Sound is just adequate and is what I would expect from a thin TV, but I don't use it. A Gripe We watch local channels OTA. Time Shift for OTA TV is a very important feature for me and the lack of it in a TV in this price range is glaring, but my research showed that most manufactures do not implement this function in the USA. It seems this an agreement to force you to buy local channels and it is infuriating. AI searches regarding whether ate has the feature are mostly wrong. TCL is about the only manufacturer that gives it to you. We have one, but wanted a better picture in the new TV, hence the Bravia. I got around the issue by buying a Tablo DVR ($100) which allows program recording etc. It works well and integrates on the Sony well. It's early days yet so time will tell if my rating changes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Minneapolissuburb,
We are pleased to learn that you are enjoying the natural color tones, textures, and impressive contrast of your new display! It is also great to hear that you found the setup easy and are enjoying the implementation of the OTA channel guide and favorites. We are glad that your external DVR integrates so well with the TV to provide the specific viewing experience you were looking for.
Thank you for making Sony part of your home entertainment.
Best regards,
Dominick
Quick Honest Review – Sony BRAVIA 2 II 55" (2025)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality on this Sony 55″ 4K TV is excellent — vibrant colors and sharp detail make movies and shows look great. Most users find it easy to set up and love how smooth Google TV runs, with most saying they’d recommend it. A few reviewers mention occasional freezing or audio glitches and wish the remote was better, but overall it’s a strong value for a daily entertainment TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Prudhvi!
Thanks so much for sharing your feedback with us.
We are thrilled to hear that you are loving the vibrant colors and sharp detail on your new Sony K-55S20M2! It’s awesome to know that the setup was a breeze and that Google TV is keeping your entertainment moving smoothly.
We really appreciate the honest note about the remote and the occasional glitches, feedback like yours helps us keep improving the experience for everyone.
Thanks for choosing Sony and sharing your feedback!
Warm regards,
Estefany
- Pros mentioned:Picture quality
Connection quality is poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV connection to wireless is very inconsistent. The clarity and user friendly format is good. A few times the screen would go black but sound would be playing. Resetting the TV fixes the issue but it is inconvenient. This would be good for maybe a spare room TV not a primary usage TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DevinR,
We are sorry to hear about the connectivity and screen issues you've encountered with your BRAVIA 2. We recommend checking for the latest firmware update and performing a power cycle by unplugging the TV for two minutes to help stabilize the wireless connection and display. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and clarity. Not too bad of a set up Was charged twice due to price confusion. Missed out on 10% reduction in price due to frozen credit.report.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanW,
It is great to hear that you are enjoying the color and clarity of your new BRAVIA 2 II. We are also happy to know that the setup process went smoothly for you.
Thank you for making Sony part of your daily viewing.
Regards,
Dominick
- Pros mentioned:Picture quality
Sony is top notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an old bedroom television with this Sony 55 inch, and let me tell you I am blown away The color, the clarity, cannot be beat. And for the price I paid this was a bargain. Don't look elsewhere if you're looking to upgrade your television, Sony does it again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TonyG,
Thank you for choosing Sony!
We're elated to hear that you’re enjoying your new K55S20M2 TV! Your kind words about the color, clarity, and value truly mean a lot to us. Knowing that your upgrade has brought such satisfaction inspires us to keep delivering quality and innovation.
Best regards,
-Fred
- Pros mentioned:Picture quality
Great 55" TV with Edge Tech and Internet Apps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony 55" inch TV has built in Edge technology so you have same clarity whether you viewing in front or from the side. I liked how I don't need a Amazon Fire Stick to view Prime.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FitnessMyReligion,
We are very glad to hear that you are enjoying the consistent clarity provided by the Edge technology, whether you are viewing the TV from the front or the side! It's fantastic that you appreciate the built-in Prime viewing capability, too.
Thank you so much for choosing Sony!
Regards,
Dominick
- Pros mentioned:Picture quality, Setup ease
Nice product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture and easy setup. Would recommend to others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JOHNR,
That's great to hear! We're so glad you're enjoying the clear picture and easy setup of your new BRAVIA 2 II TV. We appreciate you recommending it to others and taking the time to share your positive experience.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality
Very happy a month in.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very good recommendation! Natural color and great clarity! I am so pleased that I don’t need my special sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarilynH!
It brings us great joy to hear that you are loving the natural colors and clarity of your new K-55S20M2 TV. We are especially happy to know the built-in sound is so good that you can keep things simple and skip the extra speakers!
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Setup ease
You can count on Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Bravia TV I purchased last month is great! It was easy to set it up and the TV guides you through what you need to do to add your different channels. So far, I love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ruthie,
We are excited to hear that your new Sony BRAVIA 2 II is working out so well!
We put significant effort into ensuring the setup process is easy and intuitive, so it’s wonderful to know that the TV successfully guided you through adding your different channels.
Thank you for trusting Sony!
Regards,
Dominick
- Pros mentioned:Picture quality
Phenomenal Sony Bravia 2!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Bravia 2 is a phenomenally amazing! The picture is spectacular looking for the Best Buy! Thank you! Best Buy! Great Job!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, HWell!
We’re thrilled to hear that the Bravia 2 is a phenomenally amazing addition to your home! It’s great to know you’re enjoying that spectacular picture quality and feel you found the best value at Best Buy. We appreciate the shout-out to their team as well!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
