Customer Ratings & Reviews
- Model:
- K55S20M2
- SKU:
- 6623762
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality of the 55" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025). Many comments praise the clarity and excellence of the image. Positive feedback also mentions the great sound quality. Overall, the television receives high praise for its visual performance.
This summary was generated by AI based on customer reviews.
What title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture could be sharper and the picture should go all the way out to the edges.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi StevenN,
Thank you for sharing your feedback on the Sony - BRAVIA 2 II. We understand how important it is that your TV delivers the best possible picture, and we'd like to help you fine-tune the experience.
For the sharpness, your TV allows you to customize the picture to your preference. You can do this by going to Settings > Display and sound > Picture > Clarity, and adjust the Sharpness option until you find the level that looks right for you.
As for the picture not filling the entire screen, this can usually be resolved by adjusting the "Wide Mode" settings of your screen. You can go to Settings > Display and sound > Screen > Wide mode, there you can try the different options available until you find the one that makes the picture fit entirely on the screen.
Reference: https://www.sony.com/electronics/support/articles/00031431?utm_source=glean
If these adjustments don't fully resolve the issues, our technical support team will be glad to provide further assistance. You can reach them here:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you for considering Sony products!
Best regards,
Dominick
Brand New Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific Tv! Works great, crisp picture and easy to set-up. Can’t beat the value either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanC,
Thanks so much for the fantastic review! We're thrilled to hear you're loving your new BRAVIA 2 TV and that you found the setup easy.
It's great to know you're enjoying the crisp picture and that you feel it's a great value. We truly appreciate you sharing your experience!
Thanks for choosing Sony,
Sincerely,
Jenn | Sony North America.
Wishing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could exchange this tv for a Sony OLED. I wish I would have bought a Sony OLED .
I would recommend this to a friendIts a Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is the highest quality always. Thanks Sony. One issue must be the Stand, which might be so Dangerous at the time of Earthquake. Consumer would need how to clean up TV Liquid on the floor in Crashing. It would be very important.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, YutakaY.
We are honored to hear you consider Sony the highest quality. It's rewarding to know you trust our products.
We also understand your concerns regarding the stand and the potential safety issues during an earthquake. The safety of our customers is our top priority, and we design our products to be as secure as possible. We apologize for any worry this has caused. For increased stability, we always recommend securing your TV to a TV stand or wall mount to prevent it from tipping or falling. You can find detailed instructions for safe setup in the TV's user manual.
Regarding your question about how to clean up the TV's liquid, we want to provide you with the most accurate and safe information. We recommend you contact our product support team directly as they can provide specific guidance for your TV model and ensure you handle the situation safely.
Thank you again for your valuable feedback and for being a loyal Sony customer.
Best regards, Gus, Sony Social Media Team
