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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $599.99

Customer reviews

Rating 4.8 out of 5 stars with 147 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality of the 55" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025). Many comments praise the clarity and excellence of the image. Positive feedback also mentions the great sound quality. Overall, the television receives high praise for its visual performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 147 reviews
  • Rated 5 out of 5 stars

    Sony 55 inch TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is wonderful….great sound and picture. The installers were phenomenal….nice, polite, prompt and were completely done in about a half hour including cleanup!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesP,

      We are delighted to hear you are having a wonderful experience with your new 55" BRAVIA 2 II TV! It’s fantastic that you are enjoying the great sound and picture quality. We also appreciate you taking the time to share your positive feedback about the Geek Squad installation team's professionalism and efficiency.

      Thanks for choosing Sony. Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Love this TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great, color pops! The price was affordable and the techs who mounted it were informed and very helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndreaR,

      That's wonderful news! We're so pleased the BRAVIA 2 II is delivering great picture and popping color at an affordable price, and that our installation team provided an excellent service experience.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Vizio Smart TV best decision ever, features are 10/10, quality of the screen, speakers has great sound quality worth it 10x over even got it on sale

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ruthless117,

      Thank you for choosing Sony!

      We’re elated to hear that your new K55S20M2 TV has been a fantastic upgrade! It brings us great joy to know you’re enjoying the impressive features, from the outstanding screen quality to the rich sound of the speakers. We’re delighted that you find it to be a valuable investment, made even better by purchasing it on sale. We hope your TV continues to provide exceptional entertainment for many years to come!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Sight and Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We downsized to this TV. The picture quality is just as good, but the sound system is not - a typical issue with newer, flat TVs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, JAM1!

      We are happy to hear you’re enjoying the excellent picture quality on your new BRAVIA 2. To maintain such a slim profile, we use specialized speaker technology designed to deliver clear audio in a compact space. If you're looking for a more cinematic, room-filling sound, adding a Sony soundbar is a popular way to take that home theater experience even further.

      Thank you for choosing Sony for your home!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this tv so much that I went and bought another one for my son.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barb,

      We are thrilled to hear that you liked your BRAVIA 2 II so much that you bought another one for your son! There is no greater compliment than a loyal customer sharing our products with family.

      Thank you for choosing Sony. We hope you both enjoy the outstanding picture quality!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this television as a replacement for an older model. Very satisfied with this purchase and delivery process. Would recommend this television to others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PHINEASJ,

      Thanks for the great review! We're so happy to hear that you're satisfied with your new BRAVIA 2 TV and the delivery process. It's fantastic to know you would recommend it to others, that's the best compliment we can get. Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Sony bravia 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and picture. Sony tvs are unmatched. 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Chris!

      We are absolutely thrilled to hear your high praise for the excellent sound and picture quality of your K-55S20M2 television! It's incredibly rewarding to know that you feel Sony TVs are unmatched and deserve a 10/10 rating.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is almost too good. Very life like, right in your living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryL,

      That's wonderful feedback! We are absolutely thrilled to hear you find the picture quality of your 55" BRAVIA 2 II LED TV so lifelike that it feels like the action is right there in your living room. Enjoy the immersive experience!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality item. I highly recommend. Sony makes great stuff

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the excellent review, JohnpB!

      We are so pleased to hear that you find the K-55S20M2 television to be a Quality item!

      Your comment that "Sony makes great stuff" and your strong recommendation mean a lot to us, as we strive for excellence across all our products.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    TV Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv so far. Easy set up, great service, overall great tv so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaileeM,

      That's wonderful feedback! We are thrilled to hear that you are loving your new 55" BRAVIA 2 II TV and that the setup was easy. We pride ourselves on delivering a great experience from the moment you plug it in.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, easy to set up, at a good price for a Sony. This is my 2nd purchase of this brand and model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gary,

      Thanks for the wonderful review! It's rewarding to hear that you are so satisfied with your second purchase of the Sony BRAVIA 2 II. We're thrilled to know you found the television easy to set up and that you recognize the great value it offers, especially appreciating the quality of the display. Thank you for your continued loyalty to the Sony brand!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Bravo for Bravia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for in a TV. Bravia's are wonderful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KenK,

      Thank you for choosing Sony!

      It brings us great joy to hear that the K55S20M2 TV is exactly what you were looking for. Bravia truly offers exceptional quality, and we’re glad it’s delivering a wonderful experience for you. Thank you for sharing your positive feedback!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, colors are excellent and sound is good w-o sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillB,

      We are honored to hear about your wonderful experience with the Sony BRAVIA 2 II!

      It is fantastic that you are enjoying the great picture quality and excellent colors, which are the hallmarks of our display technology. We are especially pleased that you find the built-in sound to be good enough that you don't require an external sound bar.

      Thank you very much for choosing Sony and sharing your review!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Love my new TV.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a fantastic TV. The color is wonderful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Korns,

      That's wonderful! We're thrilled that you are enjoying the fantastic picture and the wonderful color on your new 55" BRAVIA 2 II LED 4K UHD Smart Google TV. Enjoy the viewing experience!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    SONY 55" BRAVIA 2 II LED 4K UHD SMART G. TV (2025)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great SONY TV. I dearly love its qualities of this latest 2025 model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QuinnD,

      We are truly heartened to learn that you consider the Sony BRAVIA 2 II a great SONY TV and that you dearly love the qualities of this latest 2025 model! Thank you for taking the time to share your 5-star feedback and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Good Quality, Picture and Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv with beautiful picture and sound. We are very happy with the quality at this price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SusanK,

      It is fantastic to know that you are very happy with the quality and value of your new BRAVIA 2 II! We are thrilled that the beautiful picture and sound are providing a high-quality viewing experience at a great price point.

      Thank you for making Sony part of your home.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great tv and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of this, specially hooked up to my PS5. Always wanted a Sony tv and im not disappointed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thanatos,

      Thank you for this excellent 5-star review! We couldn't be happier to hear that your first Sony TV has delivered the premium experience you were looking for and that you love the quality. It's especially rewarding to hear how well the BRAVIA 2 II performs when hooked up to your PS5! We design our televisions to deliver a truly immersive, low-latency, and high-quality gaming experience, maximizing the capabilities of the console. Enjoy the incredible picture and fast-paced action!

      Thanks for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sony has a beautiful picture! Easy set up, great sound. We love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelindaR, thank you for the wonderful feedback on our Sony K-55S20M2 TV! We are thrilled to hear that you love the beautiful picture quality, easy setup, and great sound. It brings us great satisfaction to know that our TV is fulfilling your expectations.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Love everything about it. One of the best ive ever had

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for the incredible feedback, Memememe!

      We are absolutely thrilled to hear you love everything about your K-55S20M2 and rank it as "one of the best" you've ever owned! That level of satisfaction is what we strive for with every Bravia model we design.

      We're confident this TV will continue to provide you with a spectacular viewing experience for years to come.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Good picture, but poor audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV’s picture quality, but its audio is a bit low-quality. They should improve it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marcohv,

      We are pleased to learn that you like the picture quality of your Sony BRAVIA 2 II.

      We also appreciate your constructive feedback regarding the audio quality. We understand that sound preference is very personal, and we want to ensure you get the best possible experience.

      We're happy to inform you that your TV gives you the ability to customize and fine-tune the sound quality to your exact preference. You can easily adjust settings by following the steps in this helpful guide:

      https://www.sony.com/electronics/support/articles/00302857

      We hope these adjustments will improve your viewing experience, and thanks for choosing Sony!

      Regards,
      Dominick Sony_US

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