Customer Ratings & Reviews
- Model:
- K55S20M2
- SKU:
- 6623762
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality of the 55" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025). Many comments praise the clarity and excellence of the image. Positive feedback also mentions the great sound quality. Overall, the television receives high praise for its visual performance.
This summary was generated by AI based on customer reviews.
Thank you Best Buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complex assembly, but an Outstanding TV !! Thank you
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the candid and positive review, ChrisOBone!
We appreciate you sharing your experience, noting that while the setup was complex, the end result is an Outstanding TV! It's great to hear that the K-55S20M2 has exceeded your expectations and that the effort was rewarded with spectacular picture quality.
We take all feedback seriously and will certainly pass along your comments regarding the assembly process to our design team to look for ways to make it smoother in the future.
Thank you again for your patience and for choosing Sony!
Best regards, Gus, Sony Social Media Team
Bravia Sony tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Sony products that’s why I have Sony tv in each room
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EMMAT,
It's fantastic to hear that you're a fan of Sony products and that you've chosen our TVs for every room. We truly appreciate your loyalty!
Thanks for choosing Sony.
Best regards,
Eliab
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for our application in a WHSE. We installed this in a WHSE so the Staff can see the cameras.
I would recommend this to a friendBrand New Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific Tv! Works great, crisp picture and easy to set-up. Can’t beat the value either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanC,
Thanks so much for the fantastic review! We're thrilled to hear you're loving your new BRAVIA 2 TV and that you found the setup easy.
It's great to know you're enjoying the crisp picture and that you feel it's a great value. We truly appreciate you sharing your experience!
Thanks for choosing Sony,
Sincerely,
Jenn | Sony North America.
Wishing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could exchange this tv for a Sony OLED. I wish I would have bought a Sony OLED .
I would recommend this to a friendSony 55
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great but there was just a little mix up at the store.
I would recommend this to a friendNot the Sony I knew.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is blurry even after tweaking the settings. Sony sound bar connects but the sound is terrible and no sound from the subwoofer. I will be returning this TV. Sony has gone cheap.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .HI Michael,
We apologize that your experience with the BRAVIA 2 TV and your sound bar has been frustrating and below the quality you expect from Sony. For the blurry picture, please try a quick power cycle of the TV by unplugging it for two minutes and plugging it back in, and then ensure your Picture Mode is set to Standard and check the Sharpness and Digital Noise Reduction settings within the Picture menu. For your sound bar and subwoofer, which rely on a stable wireless connection, try fully resetting both devices by unplugging them for two minutes and then reconnecting them, or manually link the subwoofer to the sound bar through the sound bar's settings menu (often found under Wireless Speaker Settings), as wireless interference is the most common cause of no subwoofer sound.
Thanks for choosing Sony.
Best regards, Eliab
Sony still shines above competition and Best Buy d
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with selection recommendation and sales person knowledge. Product performs to my satisfaction.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, SonyBestBuydelivers!
We are so pleased to hear that you are Very satisfied with your experience, especially the selection recommendation and the sales person's knowledge—that is a huge compliment to our retail partners!
It is great to know that the K-55S20M2 television is performing exactly to your satisfaction.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Its a Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is the highest quality always. Thanks Sony. One issue must be the Stand, which might be so Dangerous at the time of Earthquake. Consumer would need how to clean up TV Liquid on the floor in Crashing. It would be very important.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, YutakaY.
We are honored to hear you consider Sony the highest quality. It's rewarding to know you trust our products.
We also understand your concerns regarding the stand and the potential safety issues during an earthquake. The safety of our customers is our top priority, and we design our products to be as secure as possible. We apologize for any worry this has caused. For increased stability, we always recommend securing your TV to a TV stand or wall mount to prevent it from tipping or falling. You can find detailed instructions for safe setup in the TV's user manual.
Regarding your question about how to clean up the TV's liquid, we want to provide you with the most accurate and safe information. We recommend you contact our product support team directly as they can provide specific guidance for your TV model and ensure you handle the situation safely.
Thank you again for your valuable feedback and for being a loyal Sony customer.
Best regards, Gus, Sony Social Media Team
