The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 89 reviews
Rated 5 out of 5 stars
Superb, sharp, smooth
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This sony Bravia 5 55 inch Mini Led unit is the perfect blend between price and quality. If you must have an OLED, then this isn’t the unit. However, saving 500 plus for nearly the same quality at 55 inch its a no brainer. Google TV expereince, smooth, snappy, and depp rich near perfect blacks is everything youll want and this unit delivers
Hello BioAbyssal! Thank you for sharing your review of the Sony Bravia 5 TV. We are delighted to hear that you find it to be a perfect blend of price and quality, offering a fantastic viewing experience at a competitive price point. Your feedback on the Google TV experience and the near-perfect blacks is greatly appreciated.
The unit's smart features, including voice control and personalized recommendations, enhance your entertainment experience, making it effortless to find and enjoy your preferred content.
We appreciate you choosing Sony! Best regards, Estefany
Rated 5 out of 5 stars
Ethan and Joseph Rock!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy experience, sales team was super helpful. Ethan and Joseph broke down all the tech details and were very knowledgeable with comparing different models for what we were looking for in a 55” TV. As usual, this Best Buy exceeded all our expectations which is why we continue to utilize them for our electronics and home appliance needs. Thanks Bloomingdale!
We are so pleased to hear that you had a great experience and that everyone was so helpful in your purchase of the K55XR50 television. We designed this TV to provide a premium and user-friendly experience, and it's wonderful to know that you are happy with it.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Sony Bravia 5 55”
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture quality is a much needed improvement from my preview TV. A variety of color templates for different preferences. Highly recommend.
We are thrilled to hear that the picture quality of your 55" BRAVIA 5 Mini LED TV is a much-needed improvement over your previous TV, and that you are enjoying the various color templates for customization! The BRAVIA 5 features the XR Triluminos Pro technology and a new Mini LED backlight system designed specifically to deliver those vivid colors and detailed contrast, making for a truly spectacular picture.
Thanks for choosing Sony.
Best regards, Eliab
Rated 5 out of 5 stars
Exceeds Expectations
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upscaling. Motion Processing. Brightness. User interface. It’s all great. Definitely worth spending a bit more for this product
That's excellent feedback! We're thrilled you're enjoying the comprehensive performance of the 55" BRAVIA 5 Mini LED 4K TV, especially highlighting the great upscaling, motion processing, and brightness. We appreciate you recognizing that the premium experience is well worth the investment!
Thanks for choosing Sony.
Best regards, Eliab
Rated 5 out of 5 stars
Superb picture
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV replaced another Bravia that had begun to develop LED failure along one of its backlight strips. That unit was a 2016 model, and while its picture was really good, it can't compare to the precise backlighting of this new Bravia 5. It has all the best features and performance of the older Bravia, only better. Everything has been refined. The picture is every bit as good as our main TV, a 65" Bravia 950-series.
We are genuinely pleased to hear you are enjoying the significant upgrade with your new 55" BRAVIA 5 Mini LED TV! It is wonderful that after many years of enjoying your 2016 model, you can now experience the major refinements, especially the precise backlighting and superior performance that brings it up to the quality of your 950-series TV. Thank you for your continued loyalty to BRAVIA!
Thanks for choosing Sony. Best regards, Eliab
Rated 5 out of 5 stars
Sony Bravia 55-inch
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's not the cheapest, or the fastest, or the biggest, but it works well and reliably, and it has a great picture. I was replacing a similar Sony which quit after 8 years of constant use. I have a minor glitch with the Zvox sound bar optical audio output, which requires an occasional restart, but it's a rock solid product.
It's great to hear that you find this model to be reliable, offer a great picture, and work exceptionally well. We are also thrilled that your previous Sony TV provided you with eight years of constant use—that speaks directly to the durability we aim for in our products.
Thank you for calling the BRAVIA 5 a "rock solid product" and for giving us a five-star rating!
We really appreciate you being part of the Sony family!
Regards Dominick
Rated 5 out of 5 stars
My 55" Sony
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent TV that is fast and responsive with crisp display and excellent sound when used with my older Sony soundbar. Have bough high end Sony TVs for years and they have never disappointed.
That's absolutely fantastic to hear! Thank you for the five-star review and for being a loyal Sony customer over the years—we truly appreciate your trust in our high-end TVs.
We're honored you are finding the BRAVIA 5 to be fast, responsive, and featuring a crisp display. It’s also great to know that the integration with your older Sony soundbar provides excellent sound.
We look forward to continuing to provide you with technology that never disappoints! Thanks for being part of the Sony family.
Regards, Dominick
Rated 5 out of 5 stars
Senior Citizen Proof
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony-55" Class Bravia 5 MINI LED 4K Smart Google TV is slimmer and less bulkier than the one I bought before . The remote also has more features such as Netflix, Amazon Prime, Tube, Disney, Sony Pictures,etc. The sound on the TV is better than on the previous Sony TV I had purchased. The TV tools are easier to navigate especially for a Senior Citizen. The installation process was easier and faster.
It brings us great joy to hear that the K55XR50 TV is making such a positive difference for you! We’re glad the slimmer design, enhanced remote features, improved sound, and user-friendly tools are all contributing to a better experience, especially with easy installation. Your feedback truly inspires us to keep delivering products that bring comfort and convenience to every user. Thank you for sharing your thoughtful review!
Best regards, -Fred
Rated 5 out of 5 stars
Great deal I love Sony
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent tv it is very responsive I also enjoy the three different brightness settings I have it in my living room just to have visuals play when I’m mixing records and the picture quality is amazing. Thanks
We're pleased to learn that your K55XR50 has been such a great fit for your living room setup. It’s wonderful to hear you’re enjoying its responsiveness, the flexibility of the three brightness settings, and the amazing picture quality while you mix records. Thank you for sharing your experience — we hope it continues to enhance both your visuals and your creative sessions for a long time to come.
Best regards, -Fred
Rated 5 out of 5 stars
Awesome!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture, bright and accurate colors! Set up was easy. Nice edge to edge picture. Sound can set itself, but also has equalizer controls.
It's a true pleasure to hear that you love your new K55XR50 TV! We're glad the setup was easy and you're enjoying the great, edge-to-edge picture with bright and accurate colors. It's also fantastic that you found the sound controls, including the equalizer, helpful.
Best regards, -Fred
Rated 5 out of 5 stars
Excellent Purchase experience, Quality TV
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent TV. Controls work great, easy setup.
Best Buy sales team was easy to deal with.
It makes us really happy to hear that you're enjoying your K55XR50 TV. We're glad the setup was easy and that you find the controls great to use. It's also fantastic to hear you had a positive experience with the Best Buy team. We appreciate you taking the time to share your feedback!
Best regards, -Fred
Rated 5 out of 5 stars
Sony 55" Bravia 5 Mini LED 4K UHD Smart TV
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV is super with a fantastic picture!! The best part of the experience was Patrick and Jack from the Geek Squad!! They were super in installing and explaining how to use the Apple TV for my remote. Everything works as they said and I truly was impressed with the professionalism of these two.
We are so pleased to hear that you love your new K-55XR50 television and are enjoying its fantastic picture! It's incredibly rewarding to know that the visual quality of our screens continues to impress.
We also deeply appreciate you sharing your positive experience with the Geek Squad installation team. We are thrilled to hear that their professionalism and clear explanations on setting up your Apple TV remote made your entire experience so seamless. It’s important to us that our customers feel supported, and we’re glad their service met that high bar.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Sony Bravia 5
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice TV & easy to set up with a Sony soundbar also. Picture & sound is great over our 10-year-old Sony LED, very happy with purchase, just hope this one lasts at least 10 years also.
Thank you for sharing your fantastic review, PamF!
We are absolutely thrilled to hear how much you are enjoying your new K-55XR50 television and that the upgrade from your previous 10-year-old Sony LED has been so noticeable!
It is incredibly rewarding to know that the setup was easy, especially when pairing it with a Sony soundbar, and that you are enjoying the great picture and sound. Your loyalty to the Sony brand over the years means a lot to us, and we certainly share your hope that this new TV provides you with many years of incredible entertainment!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Happy with my new TV
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this TV to replace a 2006 Sony Bravia XBR. The picture is bright and clear. I have 3 other TVs in my house. For my money you can’t beat Sony. Free delivery from Best Buy, can’t beat that either.
It brings us great joy to hear you're noticing how bright and clear the picture is on your new Sony BRAVIA 5. Over the years, we've invested heavily in technologies to deliver truly stunning contrast and color, and we are proud that you feel Sony is unbeatable. Enjoy the fantastic viewing experience!
Thank you so much for the 5-star review and for your continued loyalty to Sony!
Regards, Dominick
Rated 5 out of 5 stars
Great picture
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV picture is bright and clear. The sound is great as well. This 55 inch tv was pwrfwct for our home. I was disappointed that the installers metely plugged in the unit and left. It took me 15 minutes to break into the remote and anorher two hours to try to configure the tv and set up my streaming services. The technician was no help and it was difficult for me since I am not used to the newer technology.
We are pleased the picture and sound quality of your BRAVIA 5 Mini LED TV is excellent, but we sincerely apologize that the installation service was unhelpful and that you struggled with the initial setup and configuration. We understand that new technology can be challenging, and we recommend checking our online support guides or contacting our dedicated customer support for easy-to-follow, step-by-step assistance in setting up your streaming services and features.
Thanks for choosing Sony.
Best regards, Eliab
Rated 5 out of 5 stars
No Complaints
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had Sony Tv's for as long as I can remember and they will always be the leader in picture quality in my opinion. My new Bravia 5 continues that opinion. For the best picture from external media, Roku, 4k Bluray, etc. invest in 2.1 HDMI cables. It makes a difference.
Thank you for the fantastic review! We're so honored to have earned your loyalty over the years and are thrilled to hear that your new BRAVIA 5 continues to meet your high standards for picture quality. We completely agree with your advice about investing in HDMI 2.1 cables for external media—it truly does make a difference in unlocking the full potential of your TV's stunning picture. Your feedback is a testament to the viewing experience we strive to deliver.
Thank you for choosing Sony!
Best regards, Dominick
Rated 4 out of 5 stars
Great picture
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good picture quality. TV does stick out a bit when put on the wall and sound quality sucks a little
Thank you for your review! We're very glad to hear that you're happy with the Sony - BRAVIA 5's good picture quality.
We understand your concerns about the TV sticking out when mounted and the initial sound quality. We will share your comments regarding the physical design to our product team, and we can definitely help with the audio. The TV has a wide range of audio customization options designed to let you adjust the sound to your personal preference and environment, which can make a big difference.
To make the most of your TV's audio, we recommend exploring some settings. You can find a complete guide on how to adjust them and more here:
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far I am very impressed with my purchase. I've only had it for a few days, but I think this a wonderful tv at this price point. If you enjoy watching sports on tv consider This Sony. All sports look awesome. I am also impressed with first couple of movies that I watched.
We're delighted to hear that you are so impressed with your purchase, even after just a few days. It's especially rewarding to know that you find it to be a wonderful TV for its price point an you're enjoying both sports and movies!
Your recommendation to other sports fans is greatly appreciated! We hope you continue to be impressed and enjoy your new TV for years to come.
Thanks for choosing Sony!
Sincerely, Jenn | Sony North America.
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV had a little problem with the sound not matching the picture and paid Best Buy Geek squad to deliver and set up the TV. Called them to fix the problem but couldn’t get them to come out for a week. It took me a couple of days to figure it out and it works great. Love the TV but not real happy with Geek Squad. However I have to say that in the past they have taken good care of me.
We are so glad to hear that you love your K-55XR50 television and that after solving the issue, it is working great! Delivering that excellent performance is our primary goal.
We are sorry to hear about the delay and frustration you experienced with the audio/video synchronization issue and the wait time for Geek Squad service. While the Geek Squad is a third-party service, we want all of our customers to have a seamless setup experience. We appreciate you mentioning that you were able to figure out the solution yourself, and we are happy to know that they have taken good care of you in the past.